Cannot Receive Faxes; Cannot Scan - Muratec MFX-2590 Administrator's Manual

Status
Cannot transmit a
document created in
an application on a
computer via fax or
e-mail

Cannot Receive Faxes

Status
Cannot perform
reception
Polling reception
does not work, and
an error message is
printed out

Cannot Scan

Status
Cannot perform
scanning
4-16 Troubleshooting
Things to check
Have you checked the
network environment?
Is "Muratec Fax" installed?
Is "Muratec Fax" set as the
printer?
Are the port settings of
"Muratec Fax" incorrect?
Things to check
Is the machine in the auto
reception mode?
Does the machine have
paper loaded?
Is there a paper jam?
Is the modular cable
connected to both the main
unit and the wall outlet?
Is the memory full?
Has the other party specified
a passcode?
Has the other party
registered a polling
document?
Things to check
Have you checked the
network environment?
Is the size of the data too
large?
Countermeasure
Refer to "Cannot Connect to the
check the network environment.
4-19.)
Install "Muratec Fax". For details, refer to
Chapter 2, "Installing to Windows" in the
Printer Guide.
Select "Muratec Fax" as the printer in the
print menu of the application.
Set the correct "printing port" setting for
"Muratec Fax". For details, refer to Chapter 2,
"Installing to Windows" in the Printer Guide.
Refer to the help, etc. for your browser to
enable cookies.
Countermeasure
Check the reception mode. For details, refer
to Chapter 3, "Basic Faxing" in the Scanner
and Fax Guide.
Load paper. For details, refer to Chapter 1,
"Loading Paper" in the User's Guide.
Check the error message and remove the
jammed paper. (See page 4-2.)
Make sure the line is connected correctly. For
details, refer to Chapter 1, "Part Names and
Functions" in the User's Guide.
Check the memory.
Register the passcode in the security
function. (See page 2-12.)
Ask the other party to register a polling
document.
Countermeasure
Refer to "Cannot Connect to the
check the network environment.
4-19.)
The maximum amount of data that can be
scanned at once is 20 MB. If the size of the
data is too large, change the scan resolution
or disable the batch transmission function.
Network" to
(See page
Network" to
(See page