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Lines of dots are missing in the printout as shown below.
Cause
The ribbon cartridge is not
installed correctly, and the
ribbon is twisting or
slackening.
The print head is damaged.
Incorrect characters are printed.
Cause
Your printer and the
computer may not be
communicating correctly.
The wrong character table is
selected in your software.
8-20
Troubleshooting
What to do
Stop printing and reinstall it as
described "Installing the ribbon
cartridge" on page 1-5.
Stop printing and contact your dealer
to have the print head replaced.
w
Warning:
Never try to replace the print head yourself
because other parts of the printer must be
checked at the same time.
What to do
Make sure that you use the correct
interface cable and that the
communications protocol is correct.
See page 1-10 and your computer
documentation. If you installed the
optional serial interface card, also see
page 6-11.
Select the correct character table in
your software or using the SelecType
mode or the EPSON Remote! utility.
Note that the character table setting in
your software overrides the settings
made in the SelecType mode or
EPSON Remote!.
Me-94 95
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