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Your interface cable does not
meet the printer and/or
computer specifications.
Your software is not properly
set up for your printer.
The Paper Out and Pause lights are on and the printer does
not print.
Cause
The printer is out of paper for
the selected paper source.
Paper on the front or rear
paper guide is positioned too
far to the left, right or inside for
the paper sensor to detect it.
The printer sounds like it is printing, but nothing prints.
Cause
The ribbon cartridge is not
installed properly.
The ribbon is worn out.
The paper thickness lever is
set incorrectly.
8-18
Troubleshooting
Use an interface cable that meets the
requirements of both the printer and
computer. See page 1-10 and your
computer documentation.
Make sure that your printer is
properly selected in your application
software. If necessary, install or
reinstall the printer driver software as
described in Chapter 2.
What to do
Make sure the paper release lever is in
the correct position, and load paper in
the current paper source. Press the
Pause button to resume printing.
Move the paper a little to the right, left
or inside. When it is positioned
properly, the Paper Out and Pause
lights go off.
What to do
Install the ribbon cartridge as
described on page 1-5.
Replace the ribbon cartridge as
described on page 7-2.
Set the paper thickness lever to match
the thickness of your paper. See
"Adjusting the paper thickness lever"
on page 3-5.
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