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The platen rotates but the printer does not feed the paper.
Cause
The edge guides are pressed
too tightly against the paper.
The paper release lever is set
to the tractor position.
Paper feeding is crooked or the paper jams.
Cause
The paper guide is not
properly installed.
The edge guides are not
positioned correctly.
You may not be using the
right type of paper for the
printer.
The paper is old or creased.
The printer does not fully eject the paper.
Cause
You may not be able to fully
eject your paper using the
LF/FF button.
8-10
Troubleshooting
What to do
Reinsert the paper all the way into
the printer. Make sure that the edge
guides are not too tight and
abstructing the paper.
Set the paper release lever to the
single-sheet position. See "Setting the
paper release lever" on page 3-4.
What to do
Remove the paper guide and install it
as described in "Attaching the paper
guide" on page 1-8.
Move the edge guides so that they
match the width of your paper.
Be sure you're using the right type of
paper. See the paper specifications on
page A-4.
Use only new, clean sheets of paper.
Note:
If paper is jammed in the paper path, see
"Clearing a Paper Jam" on page 8-24.
What to do
Use the Load/Eject button to eject the
paper.
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