Projector Error States; Your Projector Doesn't Respond To Commands - Smart Technologies SMART Board 600i4 Configuration And User's Manual

To restart an
unresponsive projector
67 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D
SYS TE M
Power LED Service LED
(Green/Amber) (Red)
Off Solid red
Off Solid red
Solid amber Flashing red
Off Off

Projector Error States

System administrators can solve or troubleshoot the following projector error states on
their own prior to contacting technical support. Performing an initial troubleshooting on
your projector will reduce the time of a support call.

Your Projector Doesn't Respond to Commands

If your projector doesn't respond to commands or if it starts to display code after you
entered a command, perform the following procedure:
1. Turn off the projector, and then wait 15 minutes for it to cool down.
2. Disconnect the power cord from the power outlet. Wait a minimum of 60 seconds.
3. Reconnect the power cord.
4. Restart the projector.
Message
The projector has a fan issue. The projector might
shut down automatically. See The "Fan Failure"
Message Appears on page 68 to troubleshoot the
projector.
The projector has a color wheel issue. See
The "Color Wheel Failure" Message Appears on
page 69 to troubleshoot the projector.
The projector has a lamp issue. See The "Lamp
Failure" Message Appears on page 69 to
troubleshoot the projector.
The projector isn't receiving power. See The Ready
Light Isn't Lit on page 70 to troubleshoot the
projector.