The "Color Wheel Failure" Message Appears; The "Lamp Failure" Message Appears - Smart Technologies SMART Board 600i4 Configuration And User's Manual

To resolve the "Color
Wheel Failure" error
To resolve the "Lamp
Failure" error
69 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D
SYS TE M

The "Color Wheel Failure" Message Appears

If the "Color Wheel Failure" error message appears and the projector turns off during
use, the projector has a color wheel issue.
1. Turn off the projector, and then wait 15 minutes for it to cool down.
2. Disconnect the power cable from the power outlet. Wait a minimum of 60
seconds.
3. Reconnect the power cable, and then turn on the projector.
4. If the previous steps don't resolve the issue, disconnect the power cable, and then
contact your authorized SMART

The "Lamp Failure" Message Appears

If the "Lamp Failure" indicator message appears and the lamp turns off during use or
won't turn on, one of the following issues is occurring:
• The lamp is over-heating. The lamp can overheat due to blocked air vents.
• The lamp has reached the end of its life.
• The projector has an internal problem.
1. Follow the steps 1 to 5 of To resolve the "Projector Overheated" error.
2. If the lamp doesn't illuminate, turn off the projector and wait 15 minutes for it to
cool down.
3. Disconnect the power cable.
4. Replace your lamp according to the instructions on page 91.
5. If the projector still doesn't turn on or it continues to display the lamp error
message, disconnect the power cable, and then contact your
reseller.
reseller.
authorized SMART