Projector Error States; Your Projector Doesn't Respond To Commands - Smart Technologies SMART Board 480i5 User Manual

C H A P T E R 6
Troubleshooting your interactive whiteboard system
on page 46).
Power light Service light
Solid amber Off
Flashing green Off
Solid green Off
Flashing amber Off
Off Flashing red
Off Solid red
Off Solid red
Solid amber Flashing red
Off Off

Projector error states

System administrators can solve or troubleshoot the following projector error states on their own prior
to contacting SMART Support. Performing an initial troubleshooting on your projector will reduce the
time of a support call.

Your projector doesn't respond to commands

If your projector doesn't respond to commands or if it starts to display code after you enter a
command, perform the following procedure.
37
Message
The projector is off but still receiving power (Standby
mode). Press the Power
turn it on.
The projector is in the powering (startup) power state. Wait
for the projector to finish turning on.
The projector is in the operating (on) power state. Press the
Power button on the remote control twice to turn it off.
The projector is in the cooling power state. Wait for it to
finish cooling.
The projector is overheating. It could shut down
automatically.
See The "Projector Overheated" message appears on next
page to troubleshoot the projector.
The projector has a fan issue. It could shut down
automatically.
See The "Fan Failure" message appears on next page to
troubleshoot the projector.
The projector has a color wheel issue.
See The "Color Wheel Failure" message appears on page
39 to troubleshoot the projector.
The projector has a lamp issue.
See The "Lamp Failure" message appears on page 39 to
troubleshoot the projector.
The projector isn't receiving power.
See The projector Power light isn't lit on page 39 to
troubleshoot the projector.
button on the remote control to