Smart Technologies SMART Board 600i4 Configuration And User's Manual

Interactive whiteboard systems
Table of Contents

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P L E A S E T H I N K B E F O R E Y O U P RI N T
SMART Board™ 600i4
and D600i4 Interactive
Whiteboard Systems
Configuration and User's Guide

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Summary of Contents for Smart Technologies SMART Board 600i4

  • Page 1 P L E A S E T H I N K B E F O R E Y O U P RI N T SMART Board™ 600i4 and D600i4 Interactive Whiteboard Systems Configuration and User’s Guide...
  • Page 2 Microsoft Corporation in the U.S. and/or other countries. The Bluetooth word mark is a registered trademark and is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license. All other third-party product and company names may be trademarks of their respective owners.
  • Page 3: Important Information

    Important Information Read This Section First Before you install and use your SMART Board™ 600i4 or D600i4 interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
  • Page 4: Safety Warnings, Cautions And Important Information

    IM P O RT A NT I NF O R M A TI O N Safety Warnings, Cautions and Important Information WARNINGS – GENERAL • Failure to follow the installation instructions included with your interactive whiteboard system, or found in this guide, can result in personal injury or product damage.
  • Page 5 ii i IM P O RT A NT I NF O R MA TI O N • There are no user-serviceable parts inside the pen tray. Only qualified personnel should disassemble the pen tray’s printed circuit boards, and this procedure must be done with proper electrostatic discharge (ESD) protection. WARNINGS –...
  • Page 6 • When replacing the projector lamp: – Use only replacement lamps approved by SMART Technologies. Contact your authorized SMART reseller for replacement parts. –...
  • Page 7 IM P O RT A NT I NF O R MA TI O N • When returning the projector to the boom, replace all of the screws that you removed when you removed the projector. Failure to do so can result in the projector falling from the boom, causing personal injury or product damage.
  • Page 8 IM P O RT A NT I NF O R M A TI O N • Do not block the projector’s ventilation slots and openings. • Avoid turning off the projector during the lamp ignition phase because this can lead to premature lamp failure. Keep the projector lamp on for a minimum of 15 minutes before turning it off to preserve the lamp life.
  • Page 9 vi i | IM P O RT A NT I NF O R MA TI O N IMPORTANT • Use the installation instructions included in the SMART UF65 or SMART UF65w projector boom box to install your system. Do not use the instructions in your SMART Board interactive whiteboard box.
  • Page 10 vi ii | IM P O RT A NT I NF O R M A TI O N...
  • Page 11: Table Of Contents

    Contents Important Information ....................i Read This Section First ..................i Safety Warnings, Cautions and Important Information ........ii About Your Interactive Whiteboard System ............1 SMART Board 600i4 or D600i4 Interactive Whiteboard System Features ..2 Interactive Whiteboard Features .............. 3 Introducing SMART Board D600 Series Interactive Whiteboards.... 3 SMART UF65 or SMART UF65w Projector System Features ....
  • Page 12 CO N T EN TS Securing the Projector to the Boom ............19 Installing SMART Software................19 Using Your Interactive Whiteboard System ............21 Using Your Remote Control................22 Installing the Remote Control Battery............. 22 Remote Control Buttons ................. 23 Adjusting Projector Settings ..............
  • Page 13 CON T EN TS Additional Composite Video Source Controls ........48 Audio Output Controls ................49 Network Controls..................50 System Controls ..................51 Simple Network Management Protocol (SNMP)........... 55 Web Page Management ................55 Accessing Web Page Management ............55 Home......................
  • Page 14 xi i | CON T EN TS Resolving Image Issues ................. 72 Accessing the Service Menu ................ 76 Retrieving Your Password..............76 Resetting the Projector................76 Maintaining Your Interactive Whiteboard System ..........77 Preventing Damage to Your Interactive Whiteboard ........78 Keeping the Writing Surface Clean...............
  • Page 15 xi ii | CON T EN TS Hardware Environmental Compliance............... 101 Waste Electrical and Electronic Equipment Regulations (WEEE Directive)101 Restriction of Certain Hazardous Substances (RoHS Directive) ....101 Batteries...................... 101 Packaging ....................102 China’s Electronic Information Products Regulations......... 102 U.S. Consumer Product Safety Improvement Act ........102 Index .........................
  • Page 16 xi v | CON T EN TS...
  • Page 17: About Your Interactive Whiteboard System

    Chapter 1 About Your Interactive Whiteboard System Your SMART Board 600i4 or D600i4 interactive whiteboard system combines the wall-mounted, short-throw SMART UF65 or SMART UF65w projector system with a SMART Board 600 or D600 series interactive whiteboard. Refer to these topics to learn more about the features of your SMART Board 600i4 or D600i4 interactive whiteboard system and for information about product parts and accessories.
  • Page 18: Smart Board 600I4 Or D600I4 Interactive Whiteboard System Features

    CH A P T E R 1 – A BO UT Y O UR I NT ER ACT I V E W H I T E B O A R D S Y S T E M SMART Board 600i4 or D600i4 Interactive Whiteboard System Features Your SMART Board 600i4 or D600i4 interactive whiteboard system uses the SMART UF65 or...
  • Page 19: Interactive Whiteboard Features

    CH A P T E R 1 – A BO UT Y O UR I NT ER ACT I V E W H I T E B O A R D S Y S T E M Interactive Whiteboard Features Your SMART Board 600 or D600 series interactive whiteboard includes many features of earlier SMART Board interactive whiteboards,...
  • Page 20: Smart Uf65 Or Smart Uf65W Projector System Features

    CH A P T E R 1 – A BO UT Y O UR I NT ER ACT I V E W H I T E B O A R D S Y S T E M SMART UF65 or SMART UF65w Projector System Features The SMART UF65 or SMART UF65w projector system includes a short-throw projector for use with SMART Board 600 or D600 series interactive...
  • Page 21: Extended Control Panel (Ecp)

    CH A P T E R 1 – A BO UT Y O UR I NT ER ACT I V E W H I T E B O A R D S Y S T E M Extended Control Panel (ECP) Your system’s fully-labeled ECP attaches elegantly to your interactive whiteboard’s bottom frame.
  • Page 22: Eraser

    CH A P T E R 1 – A BO UT Y O UR I NT ER ACT I V E W H I T E B O A R D S Y S T E M NOTE Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might not detect them reliably.
  • Page 23: Additional Details For Installing Your Interactive Whiteboard System

    Chapter 2 Additional Details for Installing Your Interactive Whiteboard System Consult the included SMART Board 600i4 or D600i4 interactive whiteboard system installation document for instructions on how to install your product and use the mounting template and extended control panel (ECP). IMPORTANT Use the instructions included with your SMART UF65 or SMART UF65w projector system to install your interactive whiteboard, projector and ECP.
  • Page 24: Environmental Requirements

    CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Environmental Requirements Before installing your SMART Board 600i4 or D600i4 interactive whiteboard system,...
  • Page 25 CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Environmental Parameter...
  • Page 26: Choosing An Installation Location

    10 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Choosing an Installation Location Choose a location for your SMART Board 600i4 or D600i4 interactive whiteboard...
  • Page 27: Routing The Cables

    11 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Routing the Cables When connecting cables from the SMART UF65 projector to SMART Board 660, 680...
  • Page 28: Smart Uf65 Or Smart Uf65W Projector Connection Diagram

    12 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M SMART UF65 or SMART UF65w Projector Connection Diagram...
  • Page 29 13 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M 13.
  • Page 30: Focusing The Image

    14 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Focusing the Image To focus the projected image, use the focus ring, located on the bottom of the...
  • Page 31: Correcting Alignment Errors

    15 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Correcting Alignment Errors Alignment errors occur when the projected image isn’t perpendicular to the screen.
  • Page 32: Tips For Adjusting The Projected Image

    16 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Tips for Adjusting the Projected Image Refer to these notes when adjusting the projected image as described in the included...
  • Page 33: Securing The Pen Tray, Interactive Whiteboard And Projector

    17 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Securing the Pen Tray, Interactive Whiteboard and Projector...
  • Page 34 18 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M If you already secured your pen tray brackets to the wall, you might need to remove the pen tray before you lock it with a security cable.
  • Page 35: Securing The Projector To The Boom

    19 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M Securing the Projector to the Boom To learn how to secure the SMART UF65 or SMART UF65w projector to the boom,...
  • Page 36 20 | CH A P T E R 2 – A DD IT IO N A L DET A I LS F O R INS T A LL IN G Y O U R I N T E R A C T I V E WH ITE BOARD S YS T E M...
  • Page 37: Using Your Interactive Whiteboard System

    Chapter 3 Using Your Interactive Whiteboard System This chapter describes the basic operation of your interactive whiteboard system, and also explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
  • Page 38: Using Your Remote Control

    22 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Using Your Remote Control The SMART UF65 or SMART UF65w projector remote control enables you to access on-screen projector menus and change projector settings.
  • Page 39: Remote Control Buttons

    23 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Remote Control Buttons The projector remote control enables you to access on-screen menus and change projector settings.
  • Page 40: Adjusting Projector Settings

    24 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Number Function Description Turn on or turn off the projector (Power) (Enter) Accept the selected mode or option (Volume Up)
  • Page 41 25 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading H-position Moves the projected image’s horizontal position left or Image right from 0 to 100.
  • Page 42 26 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading Volume Increases and decreases the projector’s volume from Audio -20 to 20.
  • Page 43 27 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading Default, Lamp Mode Adjusts lamp brightness to Standard or Economy. cont’d Standard displays a high-quality, bright image.
  • Page 44 28 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading Default, Startup Press Enter to access the startup screen menu. You cont’d Screen can then select the type of startup screen (SMART,...
  • Page 45 29 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading Network Network The VGA out and Network features are Off by and VGA default.
  • Page 46 30 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Menu Settings Description Heading Language Language Selects language preference. Projector menu support is available in English (default), Brazilian Portuguese, Czech, Danish, Dutch, Finnish, French, German, Greek, Iberian Portuguese, Italian, Korean, Japanese, Norwegian, Polish,...
  • Page 47: Using Your Interactive Whiteboard

    31 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Using Your Interactive Whiteboard Refer to the SMART Board 600 and D600 series Interactive Whiteboard Installation and User’s Guide for more information on using your interactive whiteboard.
  • Page 48: Ecp Connection Diagram

    32 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM ECP Connection Diagram Front View Rear View Number Function Power and status LED Input Volume control USB B receptacle (for your primary computer)
  • Page 49: Attaching Peripheral Sources And Outputs To The Ecp

    33 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Number Function USB B receptacle (for secondary computers such as a laptop) NOTE This USB receptacle is active only when you select VGA2 as the projector input source.
  • Page 50: Video Format Compatibility

    34 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Video Format Compatibility Both the SMART UF65 and SMART UF65w projectors have a native video format and various video format compatibility modes.
  • Page 51 35 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Aspect Refresh “Match Input” Resolution Mode Ratio Rate (Hz) Appearance 1024 x 768 XGA 60 60.004 Full screen...
  • Page 52: Hd And Sd Signal Format Compatibility

    36 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM Aspect Refresh “Match Input” Resolution Mode Ratio Rate (Hz) Appearance 832 × 624 MAC 16"...
  • Page 53: Video System Signal Compatibility

    37 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM SMART UF65w Projector Aspect Horizontal Vertical “Match Input” Signal Format Ratio Frequency (kHz) Frequency (Hz) Appearance...
  • Page 54 38 | CH A P T E R 3 – U SIN G Y O UR IN T ER ACT IV E WH IT EB OARD SY ST EM SMART UF65w Projector Aspect Horizontal Vertical Color Signal Video Mode Ratio Frequency (kHz) Frequency (Hz) (MHz)
  • Page 55: Remotely Managing Your Interactive Whiteboard System

    Chapter 4 Remotely Managing Your Interactive Whiteboard System This chapter includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 600i4 or D600i4 interactive whiteboard system settings through an RS-232 serial interface. •...
  • Page 56: Connecting Your Room Control System To The Smart Uf65 Or Smart Uf65W Projector

    40 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Connecting Your Room Control System to the SMART UF65 or SMART UF65w Projector...
  • Page 57 41 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M NOTES •...
  • Page 58: Projector Programming Commands

    42 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Projector Programming Commands Projector Powerstate Controls The SMART UF65 or SMART UF65w projector responds to commands only at certain...
  • Page 59 43 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M See the following example for adjusting projector brightness: >get brightness brightness=55...
  • Page 60: Powerstate Controls

    44 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Powerstate Controls These commands turn on or turn off the projector and request the projector’s current powerstate.
  • Page 61: Source Selection Controls

    45 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Source Selection Controls These commands switch input sources.
  • Page 62 46 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Command Response get blue...
  • Page 63: Additional Vga Source Controls

    47 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Additional VGA Source Controls Your VGA source supports all the general source controls described on page 45, as well as the commands listed in this section.
  • Page 64: Additional Composite Video Source Controls

    48 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Additional Composite Video Source Controls Your composite video source supports all the general source controls described on the previous page, as well as the commands listed in this section.
  • Page 65: Audio Output Controls

    49 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Audio Output Controls These commands control your projector’s audio output to your audio system (not included).
  • Page 66: Network Controls

    50 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Network Controls These commands control your projector’s network status and settings.
  • Page 67: System Controls

    51 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M System Controls Enables you to switch system settings and access system information.
  • Page 68 52 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M System Information Commands (Passive) These commands inform you of the current system settings.
  • Page 69 53 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Command Target Command Response...
  • Page 70 54 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Command Target Command Response...
  • Page 71: Simple Network Management Protocol (Snmp)

    55 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Simple Network Management Protocol (SNMP) SMART UF65 and SMART UF65w projectors support a list of SNMP commands as...
  • Page 72: Home

    56 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Home The Home menu page displays basic projector information and enables you to select the on-screen display language.
  • Page 73 57 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Submenu Setting Description Display Mode...
  • Page 74 58 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Submenu Setting Description Lamp Reminder...
  • Page 75 59 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Submenu Setting Description Startup Screen...
  • Page 76: 3D Settings

    60 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M 3D Settings This menu allows you to enable or disable 3D image display and set the format.
  • Page 77: E-Mail Alerts

    61 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Submenu Setting Description Location...
  • Page 78: Password Settings

    62 | CH A P T E R 4 – R E MO T E L Y M A N A G IN G Y O U R IN T ERAC T IVE WH IT EBOA RD SYS TE M Submenu Setting Description Outgoing SMTP server...
  • Page 79: Troubleshooting Your Interactive Whiteboard System

    Chapter 5 Troubleshooting Your Interactive Whiteboard System This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this section, contact your authorized SMART reseller or consult the SMART Support website. • System Status and Warning Lights on page 64 •...
  • Page 80: System Status And Warning Lights

    64 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M System Status and Warning Lights This section describes your SMART Board 600i4 or D600i4 interactive whiteboard...
  • Page 81: Integrated Interactive Whiteboard Ready Light Status

    65 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Integrated Interactive Whiteboard Ready Light Status Your interactive whiteboard’s LED Ready light is in the lower-right corner of the frame.
  • Page 82: Projector Ready Lights And Projector Status

    66 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Interactive Whiteboard...
  • Page 83: Projector Error States

    67 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Power LED Service LED...
  • Page 84: The "Projector Overheated" Message Appears

    68 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M The “Projector Overheated”...
  • Page 85: The "Color Wheel Failure" Message Appears

    69 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M The “Color Wheel Failure”...
  • Page 86: The Ready Light Isn't Lit

    70 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M The Ready Light Isn’t Lit If your Ready light isn’t lit, one of the following issues is occurring:...
  • Page 87: Resolving Audio Issues

    71 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Resolving Audio Issues The projector doesn’t have integrated speakers, but you can connect an audio system...
  • Page 88: Resolving Image Issues

    72 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Resolving Image Issues Computers, peripherals, source inputs and their connection cables may not be set up...
  • Page 89 73 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M No Projected Image If the projector displays no image at all, and the ECP, interactive whiteboard and...
  • Page 90 74 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M To change the 1.
  • Page 91 75 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Your Image Has a Vertical Flickering Bar If the projector displays a vertical flickering bar, you may have different frequency...
  • Page 92: Accessing The Service Menu

    76 | CH A P T E R 5 – T R O U B L E S H O O T I N G Y O U R IN TE RAC T IVE W H I T E B O A R D SYS TE M Accessing the Service Menu CAUTION...
  • Page 93: Maintaining Your Interactive Whiteboard System

    Chapter 6 Maintaining Your Interactive Whiteboard System This chapter includes methods for preventing damage to and properly cleaning your SMART Board 600i4 or D600i4 interactive whiteboard system. • Preventing Damage to Your Interactive Whiteboard on page 78 • Keeping the Writing Surface Clean on page 78 •...
  • Page 94: Preventing Damage To Your Interactive Whiteboard

    78 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Preventing Damage to Your Interactive Whiteboard Although your SMART Board interactive whiteboard’s surface is very durable,...
  • Page 95: Removing Permanent Marker Ink Stains

    79 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M For information on disinfecting your interactive whiteboard, see Disinfecting Your SMART Board Interactive Whiteboard.
  • Page 96: Cleaning The Smart Uf65 Or Smart Uf65W Projector

    80 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Cleaning the SMART UF65 or SMART UF65w Projector WARNING...
  • Page 97: Cleaning The Lamp Module And Projector Vents

    81 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Cleaning the Lamp Module and Projector Vents This section provides instructions for using a vacuum cleaner to remove accumulated dust from the SMART UF65 or SMART UF65w projector’s lamp module, vents and...
  • Page 98 82 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Removing the Projector from the Boom Before you can access the projector lamp module, you must remove the projector from the boom.
  • Page 99 83 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M 6.
  • Page 100 84 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Accessing the Lamp Module To access the lamp module, remove the lamp cover, and then remove the lamp from the projector.
  • Page 101 85 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M 3.
  • Page 102 86 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M 2.
  • Page 103 87 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Replacing the Projector When you’ve replaced the lamp module and lamp cover, replace the projector on the boom.
  • Page 104 88 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M 3.
  • Page 105: Transporting Your Interactive Whiteboard System

    89 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M 8.
  • Page 106: Locating Your Projector Serial Number

    90 | CH A P T E R 6 – M A I N T A I NI NG Y O U R I NT E R A C T I V E W H I TE BO A R D S Y S T E M Locating Your Projector Serial Number The serial number on the SMART UF65 or SMART UF65w projector is located on the top mounting plate (the side away from the projector’s lens).
  • Page 107: Replacing The Smart Uf65 Or Smart Uf65W Projector Lamp

    Chapter 7 Replacing the SMART UF65 or SMART UF65w Projector Lamp This chapter provides detailed instructions for replacing the projector’s lamp. • Removing and Replacing the Projector Lamp Module (this page) • Resetting the Lamp Timer on page 94 Removing and Replacing the Projector Lamp Module If a lamp fails, or if a replacement message appears on the SMART UF65 or SMART UF65w projector’s screen, a qualified person can replace the projector lamp module.
  • Page 108 92 | CH A P T E R 7 – R E P L A C I N G T H E S M A R T U F 6 5 O R S M A R T U F 6 5 W P R O J E C T O R LA MP You require a Phillips No.
  • Page 109 93 | CH A P T E R 7 – R E P L A C I N G T H E S M A R T U F 6 5 O R S M A R T U F 6 5 W P R O J E C T O R LA MP 4.
  • Page 110: Resetting The Lamp Timer

    94 | CH A P T E R 7 – R E P L A C I N G T H E S M A R T U F 6 5 O R S M A R T U F 6 5 W P R O J E C T O R LA MP Resetting the Lamp Timer After you replace the lamp, you need to access the projector service menu and reset...
  • Page 111: Disabling Usb Communications

    Appendix A Disabling USB Communications Disabling the ECP’s USB Port In some situations, you may need to disable the ECP’s front USB port. Disabling the USB port prevents users from using or saving documents to USB storage devices using the ECP’s front USB receptacle. The other USB receptacles won’t be deactivated since they’re required for your interactive whiteboard and computer connections to function.
  • Page 112 96 | AP PENDI X A – D I S A B L I N G U S B C O M MU N I C A T I O N S To remove and cut the 1. Turn off the projector, and then wait 15 minutes for it to cool down. case on the ECP 2.
  • Page 113 97 | AP PENDI X A – D I S A B L I N G U S B C O M MU N I C A T I O N S To remove the USB 1. Locate the USB jumper behind the jumper cover port. jumper switch 2.
  • Page 114 98 | AP PENDI X A – D I S A B L I N G U S B C O M MU N I C A T I O N S...
  • Page 115: B Customer Support

    Appendix B Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
  • Page 116: General Inquiries

    SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations. U.S. Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products. SMART Technologies is committed to complying with this initiative.
  • Page 117 Appendix C Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.
  • Page 118 10 2 | AP PENDI X C – C U S T O M E R S U P PO R T General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S./Canada) +1.403.228.2500...
  • Page 119: Index

    Index command list additional VGA controls, 47 absolute and adjustment values, 42 audio output controls, 49 adjusting composite video controls, 48 correcting alignment errors, 15 general source controls, 45 default settings, 26 network controls, 50 focusing the image, 14 powerstate controls, 44 image adjustment options, 24 source selection controls, 45 position adjustment options, 24, 25...
  • Page 120 10 4 | IN DE X E-mail Alert page, 61 installing enabling your network port, 70 correcting alignment errors, 15 enabling your VGA out port, 70 environmental requirements, 8 environmental compliance, See focusing the image, 14 hardware environmental compliance tips for adjusting the projected eraser, 6 image, 16 European Union regulations, 101...
  • Page 121 10 5 | IN DE X packaging, 102 safety warnings, ii Password Settings page, 62 securing the pen tray to your interactive pen tray whiteboard, 17 cleaning, 79 serial number, locating, 90 tools, 6 service menu, password retrieval, 76 pens, 6 setting up web management, 55 poor image quality, 73 signal loss, 72...
  • Page 122 10 6 | IN DE X troubleshooting audio system errors, 71 value-based command methods, 42 forgotten password, 76 VESA formats, 34 frozen image, 71 VGA input source settings, 47 image doesn’t appear, 73 VGA out port, enabling your, 70 laptop image, 74 video format network connection, 70 compatible formats, 34...
  • Page 124 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...

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