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SX-200 General Information Guide
When the user returns and calls the Attendant, the "MSW" indicator appears on the console
display to indicate that there is a message waiting for that extension. As an option, the system
can be programmed to print a message on a system printer indicating each instance of a new
message waiting. See Hotel / Motel Attendant Message Waiting Setup And Cancel.
When Transparent Multi-Console Operation is used, a Console may review or cancel a
Message Waiting indication for any station; without this feature, only the Console that set the
Message Waiting for a specific station can review or cancel it. A message may also be setup
and canceled from the Front Desk.
Attendant Multi-New Call Tone
If an Attendant is actively engaged with an incoming call, the first call placed in the Attendant
Call Waiting queue signals the attendant with a single burst of tone. As long as there are one
or more calls waiting in the queue, the attendant will continue to hear the single burst of tone
at the programmed time interval. The presence of any calls waiting is also shown by the call
waiting indication on the top line of the display.
This feature is disabled if the attendant bell is turned off from the console. Also see Attendant
Bell Off.
Attendant New Call Ring
If an Attendant is active on a call, the first call placed in the Attendant call waiting queue signals
the Attendant with a single burst of ringing. Subsequent calls do not alert the Attendant when
they are added to the queue. Their presence is shown by the call waiting indication on the top
line of the display. See Attendant Console LCD Display.
Attendant Night/Day Switching
The Attendant can select NIGHT1, NIGHT2, or DAY service using softkeys. Also see Night
Services.
Attendant Paging Access
The Attendant may access a paging zone or zones using the PAGE key on the Attendant
Console. Pressing the PAGE key connects the console handset directly to the zones of the
paging equipment programmed for default access for the console. This overrides any extension
announcement in progress. The Attendant can alternatively access the paging circuit by dialing
the associated access code followed by a digit (0 - 9) for the zone required (0 accesses all
zones).
Attendant Paged Hold Access
The Attendant can put a party on hold and page for someone to pick up the call from the
attendant hold position. When paging the called party, the Attendant announces the access
code (for feature access code 16) plus the number of the call hold slot position that must be
dialed to pick up the call.
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