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Attendant Conference
The Attendant Conference feature allows the Attendant to enter into a conference with the
source and destination parties of a call. The Attendant may also initiate a three-party conference
call. When the Attendant is in a conference, a periodic warning beep is given to all internal
parties if the Attendant Conference Beeps system option is enabled.
Attendant Console Display Language
This feature allows the Attendant to change the display of Attendant Console softkeys from
English to French, or from French to English.
Attendant Console Handset and Headset Receiver Volume Control
The attendant on a SUPERCONSOLE 1000 (Part Numbers 9189-000-300 and 9189-000-301)
can use the volume keys to adjust the console ringer and the volume of the handset and the
headset receiver.
Attendant Console Last Call Retrieve
Allows the attendant to retrieve a ringing call after accidently releasing a call to the wrong
extension number.
Attendant Console LCD Display
The time of day is continually exhibited on the status line of the Attendant Console LCD display.
When the console is idle, the date (month, day, year) is also displayed. The Console attendant
can change the date or time. The Attendant Console may have calls from outside trunks and
extensions queued waiting to be answered. The total number of calls in the queue is displayed
in the Attendant Console queue (Calls Waiting) area of the display (top right corner). The
Attendant can put a party on softhold or hardhold when that party also has a call (one party or
Conference) on softhold. This is called stack hold.
When the Attendant Console establishes or answers a call, the display provides information
about the call. The available items of call information are
•
Extension Number and Set Name
•
Tenant Name
•
Trunk Name
•
Trunk Group Name
•
Trunk Number
•
COS and Class Of Restriction (COR)
•
COS Name.
The system programmer can assign names to Sets, Classes Of Service, Tenants, Trunks and
Trunk Groups. See Names.
50003510
Revision A
Feature Description
123
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