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SX-200 General Information Guide
Tenanting
Economy of scale makes sharing system services practical. Using the tenanting features, up
to 25 small businesses, or departments of a larger business, can share the services of an
SX-200 EL or SX-200 ML system. Logically, the system can be divided into up to 25 separate
PBXs, each providing its tenant with customized features and services.
Consoles, night bells, Music-on-Hold, CO trunks, and dial-in trunks can either be shared
between tenants or allocated individually to each tenant. Switching to night service can be done
centrally, or by an individual tenant. Calls through the system can be blocked, so tenants can
only call each other on CO trunks. Unanswered or after-hours calls can be answered by a
"landlord" console.
Tenants can gain additional flexibility by using SUPERSET display telephones as subattendant
positions. The main console position could be handled by these telephones, using line buttons
to receive tenant recalls.
Data calls may be assigned to separate tenants, as required, to control access to data devices.
MITEL Application Interface (MAI) Package
The MITEL Application Interface (MAI) package is a purchasable option.
The MITEL Application Interface (MAI) software package allows MITEL computer-based
applications to access the system features. MAI is used in conjunction with an external host
computer connected via an RS-232 link to a DATASET 2100 device. The DATASET device is
connected to a DNIC port on the system via a single twisted pair.
Data Switching
The family of datasets meets customers' expanding data-switching needs by integrating voice
and data in the SX-200 EL or SX-200 ML systems. Datasets provide access to data switching
in ASCII format for all types of synchronous and asynchronous data devices.
Data switching is transparent to the system. When data is switched through the system its data
format and protocol are unchanged.
For switching data over longer distances, modems can be connected to the system. Modems
can be associated with Datasets in a modem pool hunt group for improved access to the system.
NuPoint Messenger
NuPoint Messenger voice mail is an optional service. This powerful PC-based voice processing
system, provides call processing, voice and fax messaging, as well as paging support.
With NuPoint Messenger, you can send and receive voice, fax, and compound voice and fax
messages at any hour of the day from any multi-tone telephone in the world. You can call the
system and access your messages quickly and easily by following the prompts. Fax and voice
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