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Feature Description
Abbreviated Dial
The Abbreviated Dial feature allows trunks and extensions to be accessed by dialing a two-to
eight-digit number that the system translates into the actual, longer number. The actual number
can contain up to 26 digits.
Abbreviated Dial can also give system-wide access to a defined set of long distance numbers,
while denying general access to long-distance dialing.
Abbreviated Dial numbers can also be used as dial-in trunk prefixes, as routing points for ACD
interflow and automated attendant, and as call-forwarding points.
The attendant or CDE programmer can program or display system Abbreviated Dial numbers.
These numbers can be marked as confidential to prevent them from appearing on display
telephones or in SMDR reports.
Access Codes - Global Find
This feature allows authorized users to display all Access Codes in the system. The system
reports the type of device associated with the Access Code and its location (bay/slot/circuit).
The user can also query the system about a particular Access Code.
Account Codes
Account Codes are typically used to charge the cost of outgoing trunk calls to departmental
cost centers or project accounts. The Account Code can be optional or required, and appears
on all Station Message Detail Recording (SMDR) records. An Account Code can apply to both
incoming and outgoing trunk calls.
Enabling Forced Account Codes for industry-standard telephones which also have Direct To
ARS enabled, forces users to dial an account code before they can originate a call.
Users of SUPERSET display telephones, can also enter account codes during a 2-party call,
when the other party is a trunk of any type. The account code softkey is present, providing that
a consultation hold is not in progress and the set has completed dialing.
Account Codes can range from 1 to12 digits.
For Verified Account Codes, see Account Codes - Verified.
Account Codes can also apply to data calls. See Data: Account Codes.
Account Codes - Verified
Account Codes - Verified helps to ensure accuracy for accounting purposes, and helps prevent
fraudulent use of Direct Inward System Access (DISA) lines and outgoing trunks. Verified
Account Codes control access to trunks and external (DISA) access to the system by checking
the dialed account code against a list of preprogrammed codes.
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