C Hapter; Overview - Altigen AltiWare OE Release 4.0 Administration Manual

Overview

AltiServ ™ is a multi-application computer telephony platform that
combines AltiGen's Quantum
AltiWare ™ software in a standard personal computer platform. AltiServ
uses Windows 2000
advanced features and functionality, including the following:
• PBX
• Voice Mail
• Auto Attendant
• E-mail Server
• CDR (Call Detail Reports)
• Internet Integration
• TAPI (Telephony API) Service Provider
• Voice over IP
• Digital T1 Integration
• Digital PRI Integration
• Tie Trunks with Caller ID
• Out Call Routing
• Web Call Center (web-based calling)
• Data Directed Routing
• IP Extensions
The AltiServ computer telephony platform is built by installing one or
more AltiGen Quantum boards into full-size ISA slots of a Windows 2000/
Windows NT Server and then installing the associated AltiWare software.
AltiGen Triton boards may also be added and must be installed into PCI
slots. A total of 10 Triton T1/PRI, VoIP, and Resource boards can be
installed in one system. Up to 6 Triton VoIP boards can be installed on the
same system. Up to 4 Triton T1/PRI boards can be installed on the same
system, and the board ID must be in the range of 0 to 3.Up to 2 Triton
Resource boards can be used on the same system, and the board ID range
is from 0 - 15.
™ and Triton
™ or Windows NT Server
AltiWare OE System Administration Manual 1
C
H A P T E R
™ telephony boards with
™ operating system to provide
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