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Overview
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Distinctive Call Waiting Tone - allows three different call waiting
tone cadences to distinguish between internal, external, and operator
calls.
•
Distinctive Ringing - allows three different ringing cadences to
distinguish between internal, external, and operator calls.
•
Do Not Disturb - blocks all calls coming into a specific extension and
sends them to preprogrammed destinations such as voice mail or the
operator.
•
FSK-based Message Waiting - allows message waiting that is based
on FSK (Frequency Shift Keying), a modulation technique for data
transmission. Tone or voltage-based message waiting options can also
be selected. Phones with FSK-based message waiting indicator are
highly recommended.
•
Hands Free Intercom Mode - by pressing #81 on their speaker
phone, users can receive calls without having to pickup the handset to
answer. Hands Free Manual Answer Mode, #82, allows a another
version of this function.
•
Music or Message on Hold - when the system is connected to an
external audio source, this allows callers to hear music or pre-recorded
messages while waiting on hold.
•
One Number Access - is a feature that eliminates "telephone tag" by
forwarding important callers to predetermined numbers, according to
a pre-designated schedule. Setup is available through the One
Number Access page of Extension Configuration and/or web-based
AltiReach and AltiView management.
•
Operator Off-line - when this feature is enabled, all calls are directed
to the Auto Attendant. When the caller dials 0 and the operator is not
available, the call is routed to the operator mailbox.
Out Call Routing Configuration - allows outgoing calls to be
1 ( :
directed to particular trunk routes, based on parameters
assigned in AltiAdmin, and supporting the new tenant tables.
•
Outside Call Blocking - when this feature is enabled, access to
outside lines is temporarily disallowed.
•
Overhead Paging - allows the use of voice paging over an internal
public address system.
6 AltiWare OE System Administration Manuall
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