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Auto Attendant Configuration
1.
Selecting the Collect Digit action, you first set the following additional
parameters:
Figure 53. Collect digits
• Text Tag—a name for this set of options.
• Min. Length—the minimum length of digits to be collected.
• Max. Length—the maximum length of digits to be collected.
• PSTN Call Inter-Digit Timeout—the length of time the system
will wait between collecting of digits before timing out.
• Web Call Response Timeout—the length of time the system will
wait for digits after responding to a web-based call before timeout.
2.
Next click the expanded & - menu item in the item tree and treat it as
a normal item—that is, you give it a name, a prompt, a push URL if
appropriate, and an action to take.
Making Auto Attendant Assignments
Once the Auto Attendants are set up, you can use them in various in-call
routing situations—trunk configuration, answering for extensions or
workgroups, and so forth.
For example, for trunk /Auto Attendant assignments, see "In Call Routing
window, Trunk Configuration" on page 81. For extension or workgroup
assignments, see "Setting Answering Options" on page 111.
136 AltiWare OE System Administration Manual
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