Video And Monitor Problems; If The Screen Is Blank - Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF User Manual

Video and Monitor Problems

Fill out the Diagnostics Checklist
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.

If the screen is blank

NOTE:
See the monitor documentation for troubleshooting procedures.
C
HECK THE MONITOR CABLE CONNECTION
• If you purchased a graphics card, ensure that the monitor is connected to the card.
• Ensure that your monitor is properly connected (see the Quick Reference Guide that came with your
computer).
• If you are using a video extension cable and removing the cable solves the problem, the cable is defective.
• Swap the computer and monitor power cables to determine if the power cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.)
C
HECK THE MONITOR POWER LIGHT
monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.
T
EST THE ELECTRICAL OUTLET
device, such as a lamp.
T — Connect a properly working monitor to the computer, and try using the monitor. If
EST THE MONITOR
the new monitor works, the original monitor is faulty.
C
HECK THE DIAGNOSTIC LIGHTS
C
HECK THE CARD SETTING
Exit system setup and restart your computer.
R
UN THE MONITOR SELF
as you complete these checks.
—
— If the power light is off, firmly press the button to ensure that the
— Ensure that the electrical outlet is working by testing it with another
Enter system setup
—
- — Check the monitor documentation for more information.
TEST
and ensure that Primary Video option is set correctly.
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Solving Problems