Dell OptiPlex GX60 System User's Manual

Dell OptiPlex GX60 System User's Manual

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Dell™ OptiPlex™ GX60 Systems User's Guide
Documentation for Your Computer
Finding Information for Your Computer
Technical Specifications
System Board Components
Cleaning Your Computer
Small Form-Factor Computer
About Your Computer
Front View
l
Back View
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Inside Your Computer
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Attaching and Removing the Computer Stand
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Adding and Removing Parts
Before You Begin
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Opening the Computer Cover
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Battery
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Chassis Intrusion Switch
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Control Panel
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Drives
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I/O Panel
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Memory
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PCI Cards and Serial Port Adapters
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Power Supply
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Processor
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System Board
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Telephony Applications Programming Interface
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(TAPI)
Closing the Computer Cover
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Small Desktop Computer
About Your Computer
Front View
l
Back View
l
Inside Your Computer
l
Attaching and Removing the Computer Stand
l
Adding and Removing Parts
Before You Begin
l
Opening the Computer Cover
l
Battery
l
Chassis Intrusion Switch
l
Control Panel
l
Drives
l
I/O Panel
l
Memory
l
PCI Cards and Serial Port Adapters
l
Power Supply
l
Processor
l
System Board
l
Telephony Applications Programming Interface
l
(TAPI)
Closing the Computer Cover
l
Small Mini-Tower Computer
About Your Computer
Front View
l
Back View
l
Inside Your Computer
l
Adding and Removing Parts
Before You Begin
l
Opening the Computer Cover
l
Battery
l
Chassis Intrusion Switch
l
Control Panel
l
Drives
l
I/O Panel
l
Advanced Features
Booting to a USB Device
Hyper-Threading
Jumper Settings
LegacySelect Technology Control
Manageability
Password Protection
Power Button
Power Management
Security
System Setup

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Summary of Contents for Dell OptiPlex GX60

  • Page 1 Dell™ OptiPlex™ GX60 Systems User's Guide Documentation for Your Computer Advanced Features Finding Information for Your Computer Booting to a USB Device Technical Specifications Hyper-Threading System Board Components Jumper Settings Cleaning Your Computer LegacySelect Technology Control Manageability Password Protection Power Button Power Management Security System Setup...
  • Page 2: Notes, Notices, And Cautions

    ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Additional Information

    Back to Contents Page   Additional Information Dell™ OptiPlex™ GX60 Systems User's Guide Back to Contents Page  ...
  • Page 4: Advanced Features

    Back to Contents Page   Advanced Features Dell™ OptiPlex™ GX60 Systems User's Guide   Booting to a USB Device   Password Protection   Hyper-Threading   Power Button   Jumper Settings   Power Management   LegacySelect Technology Control   Security   Manageability   System Setup   Booting to a USB Device   NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation.
  • Page 5: Legacyselect Technology Control

      LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell™ custom preinstalled integration.   LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and PS/2 connectors.
  • Page 6: Password Protection

     The Ethernet connectivity is enabled or the Ethernet connectivity is disabled. Ethernet Connectivity Disabled   For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com.   Dell OpenManage IT Assistant  ...
  • Page 7: Assigning A System Password

    You cannot change or enter a new system password if either of the following two options is displayed:  Enabled — A system password is assigned.  Disabled — The system password is disabled by a jumper setting on the system board.  ...
  • Page 8: Deleting Or Changing An Existing System Password

      Type the password and press <Enter>.   If you have assigned a setup password, the computer accepts your setup password as an alternate system password.   If you type a wrong or incomplete system password, the following message appears on the screen:  ...
  • Page 9: Deleting Or Changing An Existing Setup Password

      The computer prompts you to type and verify the password. If a character is not permitted, the computer emits a beep. 3.  Type and then verify the password.   After you verify the password, the Setup Password setting changes to Enabled. The next time you enter system setup, the computer prompts you for the setup password.
  • Page 10: Power Button

      CAUTION: Before you open the computer cover, follow the safety instructions. 7.  Open the computer cover. 8.  Replace the PSWD jumper plug. 9.  Close the computer cover and reconnect the computer and devices to electrical outlets and turn them on.  ...
  • Page 11: Chassis Intrusion Detection

      NOTE: All components installed in the computer must support this feature and have the appropriate drivers loaded to enter hibernation. For more information, see the manufacturer's documentation for each component.  Shutdown. This sleep state removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an electrical outlet, it can be automatically or remotely started.
  • Page 12: Padlock Ring And Security Cable Slot

     To read the current amount of memory or set the type of hard drive installed   Dell recommends that you print the system setup screens (by pressing <Print Screen>) or record the information for future reference.   Before you use system setup, you must know the kind of floppy drive(s) and hard drive(s) installed in your computer. To confirm this information, see the Manufacturing Test Report that came with your computer, or find this information in the online Dell Accessories folder.
  • Page 13: Changing Boot Sequence For The Current Boot

      You can use this feature, for example, to tell the computer to boot from the CD drive so you can run the Dell Diagnostics, but specify that the computer boots from the hard drive when the diagnostic tests are complete.
  • Page 14: System Setup Options

    5.  Press plus (+) or minus (–) to move a selected device up or down the list. System Setup Options   AC Power Recovery — Determines what happens when AC power is restored to the computer  Off (default) — Computer remains off when AC power is restored  On —...
  • Page 15  Sound — Settings are On (default) or Off.  USB Controller — Settings are On (default) or Off.  USB Emulation — Settings are On (default) or Off.  Network Interface Controller — Settings are On (default), Off, or On w/ PXE.  Mouse Port — Settings are On (default) or Off.  PCI Slots —...
  • Page 16: Advanced Troubleshooting

    2.  When the DELL™ logo appears, press <F12> immediately.    NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities   If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
  • Page 17: Dell Diagnostics Main Menu

    1.  After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.   NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.   Option Function  Express Test  Performs a quick test of devices.
  • Page 18: Using Microsoft Windows Xp System Restore

    If this is your first time to use the Drivers and Utilities CD, the Installation window opens to inform you that the CD will begin the installation. Click OK and respond to the installation program prompts to complete the installation. 2.  Click Next at the Welcome Dell System Owner screen. 3.  Choose the appropriate selections for System Model, Operating System, Device Type, and Topic.
  • Page 19: Undoing The Last System Restore

    NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1.  Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2.
  • Page 20: Reinstalling Windows Xp

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 21: Reinstalling Microsoft Windows 2000

    The Operating System CD provides options for reinstalling Windows 2000. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows 2000 unless a Dell technical support representative instructs you to do so.
  • Page 22: Resolving Software And Hardware Incompatibilities

    2.  Insert the Operating System CD. If any program starts automatically, exit the program before proceeding. 3.  Restart the computer. 4.  Press <F12> immediately after the DELL™ logo appears.  5.  If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
  • Page 23: Windows 2000

    Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 5.  Double-click any conflicting device listed to display the Properties window to determine what needs to be reconfigured or removed from the Device Manager.
  • Page 24: Replacing The Battery

    Back to Contents Page Battery Dell™ OptiPlex™ GX60 Systems User's Guide Replacing the Battery   CAUTION: Before you begin this procedure, follow the safety instructions.   A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.   The battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as:  ...
  • Page 25   NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 6.  Close the computer cover, and plug your computer and devices into electrical outlets. 7.  Attach the computer stand, if it is used. 8.
  • Page 26: Recommended Tools

    Before you begin any of the procedures in this section, follow the safety instructions.   NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.   CAUTION: Handle components and cards with care.
  • Page 27  ...
  • Page 28: Replacing The Chassis Intrusion Switch

    Back to Contents Page Chassis Intrusion Switch Dell™ OptiPlex™ GX60 Systems User's Guide   Replacing the Chassis Intrusion Switch   Resetting the Chassis Intrusion Detector Replacing the Chassis Intrusion Switch   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. 1.  Follow the procedures in "Before You...
  • Page 29: Resetting The Chassis Intrusion Detector

      Small Mini-Tower Computer 4.  Slide the chassis intrusion switch into its slot and reconnect the cable to the connector on the control panel. 5.  Close the computer cover.  Attach the computer stand, if it is used.   NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 7.
  • Page 30 3.  Press <Alt><b> to restart the computer and implement your changes. Back to Contents Page  ...
  • Page 31: Cleaning Your Computer

    Back to Contents Page Cleaning Your Computer Dell™ OptiPlex™ GX60 Systems User's Guide Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   Computer, Keyboard, and Monitor  ...
  • Page 32   NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc. 2.  With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.  ...
  • Page 33: Removing The Control Panel

    Back to Contents Page Control Panel Dell™ OptiPlex™ GX60 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in the safety instructions.   Removing the Control Panel   Small Form-Factor Computer 1.  Follow the procedures in "Before You Begin."...
  • Page 34: Small Desktop Computer

    3.  Remove the metal control-panel shield. 4.  Remove the screw that holds the control panel to the computer, and remove the control panel. Small Desktop Computer 1.  Follow the procedures in "Before You Begin."  Remove the front I/O panel.   3.
  • Page 35: Replacing The Control Panel

    NOTE: To release the tab located by the CD drive, you can pry the computer cover away from the computer and pull out the tab. 4.  If necessary, remove the computer cover screw. 5.  Close the computer and remove the computer cover. 6.
  • Page 36   1  accent door 2  front mask 3.  Replace the computer cover and ensure that the two metal hooks and tabs are securely in position.     1  metal hooks (2) 4.  To replace the front mask and accent door, press them into position.  ...
  • Page 37 Follow the steps in the "Removing the Control Panel" procedure in the reverse order, ensuring that all tabs are secure.   Back to Contents Page  ...
  • Page 38: Closing The Computer Cover

    Back to Contents Page Closing the Computer Cover Dell™ OptiPlex™ GX60 Systems User's Guide      CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. 1.  Ensure that all cables are connected, and fold cables out of the way.
  • Page 39 Back to Contents Page   Documentation for Your Computer Dell™ OptiPlex™ GX60 Systems User's Guide Back to Contents Page  ...
  • Page 40: Ergonomic Computing Habits

    Back to Contents Page Ergonomic Computing Habits Dell™ OptiPlex™ GX60 Systems User's Guide   CAUTION: Improper or prolonged keyboard use may result in injury.   CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain.  For comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer workstation:  Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 41  3. International Organization for Standardization (ISO). ISO 9241 Ergonomics requirements for office work with visual display terminals (VDTs). Geneva, Switzerland: International Organization for Standardization, 1992. Back to Contents Page  ...
  • Page 42: Finding Information For Your Computer

    Microsoft Windows License Label These labels are located on your computer.  Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.  Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.
  • Page 43  Details on my computer configuration  Service contract for my computer  How to reinstall my operating   Operating System CD system   The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD.  After you reinstall your operating system, use the Drivers and Utilities CD to reinstall...
  • Page 44: Getting Help

      Online Services   You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.  World Wide Web  ...
  • Page 45: Automated Order-Status Service

      info@dell.com   Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.   When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
  • Page 46: Problems With Your Order

      If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
  • Page 47: Contacting Dell

    Toll-free numbers are for use within the country for which they are listed.   When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 48  Customer Technical Support (Penang, Malaysia)  604 633 4966  Customer Service (Penang, Malaysia)  604 633 4949  Country Code: 673  Transaction Sales (Penang, Malaysia)  604 633 4955  Canada (North York, Ontario)  Online Order Status: www.dell.ca/ostatus     AutoTech (automated technical support)  toll-free: 1-800-247-9362  International Access Code:  TechFax  toll-free: 1-800-950-1329  Customer Care (Home Sales/Small Business)  toll-free: 1-800-847-4096...
  • Page 49  02  2186 27 14  City Code: 2  TechFax  02  2186 27 28  Switchboard  02  2186 27 11  Denmark (Copenhagen)  Website: support.euro.dell.com       E-mail Support (portable computers): den_nbk_support@dell.com      International Access Code: 00  E-mail Support (desktop computers): den_support@dell.com      Country Code: 45  E-mail Support (servers): Nordic_server_support@dell.com       Technical Support  7023 0182  Customer Care (Relational)
  • Page 50  toll-free: 0120-198-226  Country Code: 81  Technical Support outside of Japan (Dimension and Inspiron)  81-44-520-1435  City Code: 44  Technical Support (Dell Precision™, OptiPlex™, and Latitude™)  toll-free:0120-198-433  Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)  81-44-556-3894  Faxbox Service  044-556-3490  24-Hour Automated Order Service  044-556-3801  Customer Care  044-556-4240...
  • Page 51  International Access Code: 00  E-mail (Technical Support):  Country Code: 31  (Enterprise): nl_server_support@dell.com  City Code: 20  (Latitude): nl_latitude_support@dell.com  (Inspiron): nl_inspiron_support@dell.com  (Dimension): nl_dimension_support@dell.com  (OptiPlex): nl_optiplex_support@dell.com  (Dell Precision): nl_workstation_support@dell.com  Technical Support  020 674 45 00  Technical Support Fax  020 674 47 66  Home/Small Business Customer Care  020 674 42 00  Relational Customer Care   020 674 4325  Home/Small Business Sales...
  • Page 52  Switchboard  020 674 50 00  Switchboard Fax  020 674 47 50  New Zealand  E-mail (New Zealand): nz_tech_support@dell.com      E-mail (Australia): au_tech_support@dell.com      International Access Code: 00  Home and Small Business  0800 446 255  Country Code: 64  Government and Business  0800 444 617  Sales  0800 441 567  Fax  0800 441 566  Nicaragua  General Support  001-800-220-1006  Norway (Lysaker)
  • Page 53     E-mail: swe_support@dell.com     International Access Code: 00  E-mail Support for Latitude and Inspiron:    Swe-nbk_kats@dell.com  Country Code: 46  E-mail Support for OptiPlex: Swe_kats@dell.com     City Code: 8  E-mail Support for Servers: Nordic_server_support@dell.com     Technical Support  08 590 05 199  Relational Customer Care  08 590 05 642...
  • Page 54  toll-free: 1-888-798-7561  Software and Peripherals Sales  toll-free: 1-800-671-3355  Spare Parts Sales  toll-free: 1-800-357-3355  Extended Service and Warranty Sales  toll-free: 1-800-247-4618  Fax  toll-free: 1-800-727-8320  Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  toll-free: 1-877-DELLTTY  (1-877-335-5889)  U.S. Virgin Islands  General Support  1-877-673-3355  Venezuela  General Support  8001-3605 Back to Contents Page...
  • Page 55 Back to Contents Page Glossary Dell™ OptiPlex™ GX60 Systems User's Guide  A   B   C   D   E   F   G   H   I   K   L   M   N   O   P   R   S   U   V   W   Z        AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable into an electrical outlet.
  • Page 56 cm/sec — centimeters per second Control Panel — Part of the computer console that contains indicators and controls, such as the power switch, hard-drive access indicator, and power indicator. controller — Chips that control the transfer of data between the processor and memory or between the processor and devices. cursor —...
  • Page 57 — A temporary data storage area inside your computer. Because the data in memory is not permanent, Dell recommends that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory.
  • Page 58 MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are typically measured in MHz. mm — millimeter — A unit of length that equals one thousandth of a meter or 1/25 inch. modem —...
  • Page 59 An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. service tag — A bar code label on your computer that identifies your computer when you access Dell | Support at support.dell.com or when you call Dell for customer or technical support.
  • Page 60 W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt.   Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
  • Page 61: Removing The I/O Panel

    Back to Contents Page   I/O Panel Dell™ OptiPlex™ GX60 Systems User's Guide Removing the I/O Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 62     1  I/O cable 4  mounting screw 2  control-panel cable 5  chassis intrusion switch cable 3  front audio cable 6  internal speaker cable   Small Mini-Tower Computer     1  internal speaker cable 4  control-panel cable 2  chassis intrusion switch cable 5  front audio cable 3  mounting screw 6  I/O cable 1.
  • Page 63: Replacing The I/O Panel

    3.  From inside the chassis cover, remove the mounting screw that secures the I/O panel to the chassis. 4.  Remove the I/O panel from the chassis.   Replacing the I/O Panel   To replace the I/O panel, follow the removal procedures in reverse. Back to Contents Page  ...
  • Page 64: Ddr Memory Overview

    For information on the type of memory supported by your computer, look under "Memory" in the "Technical Specifications" section.   NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com.  ...
  • Page 65    memory connector closest to processor  securing clips (2)  connector 3.  Align the notch on the bottom of the module with the crossbar in the connector.      cutouts (2)  memory module  notch  crossbar     NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
  • Page 66: Removing Memory

    Then repeat steps 5, 6, and 7. 12.  When the System Memory total is correct, press <Esc> to exit system setup. 13.  Run the Dell Diagnostics to verify that the memory modules are operating properly. Removing Memory...
  • Page 67: Removing The Power Supply

    Back to Contents Page   Power Supply Dell™ OptiPlex™ GX60 Systems User's Guide   Removing the Power Supply   Replacing the Power Supply   DC Power Connectors Removing the Power Supply   NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 68 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. 1.  Follow the procedures in "Before You Begin." 2.  Disconnect the DC power cables from the system board and the drives.   Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent their being pinched or crimped.
  • Page 69: Replacing The Power Supply

    5.  Slide the power supply toward the front of the computer approximately 1 inch. 6.  Lift the power supply up and out of the computer. Replacing the Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
  • Page 70: Dc Power Connector P1

      NOTE: Your power supply may have an SATA connector, which is not used with any component in your computer.   DC Power Connector P1     Signal name 18-AWG Wire Number  1  +3.3 VDC  Orange  2  +3.3 VDC  Orange  3  COM  Black...
  • Page 71   Signal Name 18-AWG Wire Number  1  COM  Black  2  COM  Black  3  +12 VDC  Yellow  4  +12 VDC  Yellow   DC Power Connector P3     Signal Name 18-AWG Wire Number  1  +12 VDC  Yellow  2  COM  Black  3  COM  Black  4...
  • Page 72: Dc Power Connector P6

      NOTE: Your power supply may have an SATA connector, which is not used with any component in your computer.   DC Power Connector P1     Signal name 18-AWG Wire Number  1  +3.3 VDC  Orange  2  +3.3 VDC  Orange  3  COM  Black...
  • Page 73     Signal Name 18-AWG Wire Number  1  COM  Black  2  COM  Black  3  +12 VDC  Yellow  4  +12 VDC  Yellow   DC Power Connectors P2, P3, and P4     Signal Name 18-AWG Wire Number  1  +12 VDC  Yellow  2  COM  Black...
  • Page 74   NOTE: Your power supply may have an SATA connector, which is not used with any component in your computer.   DC Power Connector P1     Signal name 18-AWG Wire Number  1  +3.3 VDC  Orange  2  +3.3 VDC  Orange  3  COM  Black...
  • Page 75: Dc Power Connector P7

     *Sense connector.   DC Power Connector P2     Pin Number Signal Name 18-AWG Wire  1  COM  Black  2  COM  Black  3  +12 VDC  Yellow  4  +12 VDC  Yellow   DC Power Connectors P3, P5, P6, P8, and P9    ...
  • Page 76: Regulatory Notices

    Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp?category_id=4117.
  • Page 77: Fcc Identification Information

    IC Notice (Canada Only)   Most Dell computer systems (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES- 003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all  registration labels located on the bottom, side, or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES- 003"...
  • Page 78: Simplified Chinese Class A Warning Notice (China Only)

    This Dell device is classified for use in a typical Class B domestic environment.   A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland.
  • Page 79: Class B Ite

      To determine which classification (Class A or B) applies to your computer (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
  • Page 80: Class B Device

    Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness-purpose device.   MIC Class A Regulatory Label  ...
  • Page 81: Bsmi Notice (Taiwan Only)

        BSMI Notice (Taiwan Only)   If you find a mark on the regulatory label on the bottom, side, or back panel of your computer, the following section is applicable:    ...
  • Page 82: Nom Information (Mexico Only)

    NOTE: Any Dell computer bearing the ENERGY STAR® Emblem on the computer or on a start-up screen is certified to comply with EPA ENERGY STAR®  requirements as configured when shipped by Dell. Any changes you make to this configuration (such as installing additional expansion cards or drives) may increase the computer's power consumption beyond the limits set by the EPA's ENERGY STAR® Computers program.
  • Page 83: System Board

    Back to Contents Page   System Board Dell™ OptiPlex™ GX60 Systems User's Guide    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 84 15.  Attach the computer stand, if used.   NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 16.  Connect your computer and devices to electrical outlets, and turn them on. Back to Contents Page  ...
  • Page 85: Safety: General

    Back to Contents Page CAUTION: Safety Instructions Dell™ OptiPlex™ GX60 Systems User's Guide  Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.   SAFETY: General  Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
  • Page 86: Safety: When Working Inside Your Computer

      CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise  provided to you by Dell. Always follow installation and service instructions closely.   NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer.
  • Page 87: Safety: Battery Disposal

    SAFETY: Battery Disposal   Your computer uses a lithium battery. The lithium battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see "Battery."   Do not dispose of the battery along with household waste.
  • Page 88: About Your Computer

    Back to Contents Page   About Your Computer Dell™ OptiPlex™ GX60 Systems User's Guide   Front View   Back View   Inside Your Computer   Attaching and Removing the Computer Stand   Front View     1  front panel door  Open the door to use the front panel connectors.
  • Page 89: Back View

     mouse connector  Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.  If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on your hard drive.  link integrity light  Green —...
  • Page 90: Inside Your Computer

    12  video connector  Plug the cable from your VGA-compatible monitor into the blue connector. 13  serial connector  Connect a serial device, such as a handheld device, to the serial port. If you have a second serial connector card installed, you can connect a second device to that connector.
  • Page 91   To use the computer in a vertical position, you must attach the computer stand: 1.  Place the computer on its right side so that the drive bays are at the bottom. 2.  Fit the stand onto what was the left side of the computer: a.
  • Page 92: Small Desktop Computer

    Back to Contents Page   Small Desktop Computer Dell™ OptiPlex™ GX60 Systems User's Guide Back to Contents Page  ...
  • Page 93: General Installation Guidelines

    Back to Contents Page Drives Dell™ OptiPlex™ GX60 Systems User's Guide   General Installation Guidelines   Hard Drive   Front-Panel Inserts   Floppy Drive   CD/DVD Drive    Your computer supports:  One hard drive  One floppy or optional Zip drive  One optional CD or DVD drive     1  CD/DVD drive 2  floppy drive...
  • Page 94: Connecting And Disconnecting Drive Cables

    also have an audio connector; one end of the audio cable will attach to the drive connector and the other will attach to the system board. IDE Drive Connector     1  interface connector 2  interface cable 3  colored stripe on cable  ...
  • Page 95: Installing A Hard Drive

      1  hard-drive cable 2  power cable 2.  Press in on the tabs on each side of the drive and slide the drive up and out.     1  tabs (2) 2  hard drive   Installing a Hard Drive 1.  Check the documentation for the drive to verify that it is configured for your computer.  ...
  • Page 96   1  drive 2  bracket rails (2) 3  screws (4) 4.  Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click.   NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 5.
  • Page 97: Front-Panel Inserts

    For instructions, see the documentation that came with your operating system. 15.  Test the hard drive by running the Dell Diagnostics. 16.  If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 98: Removing A Floppy Drive

      Floppy Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1.  Follow the procedures in "Before You Begin."...
  • Page 99 1.  If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws (two screws on each rail).
  • Page 100: Removing A Cd/Dvd Drive

      NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 12.  Verify that your computer works correctly by running the Dell Diagnostics.   CD/DVD Drive  ...
  • Page 101: Installing A Cd/Dvd Drive

      Installing a CD/DVD Drive 1.  Unpack the drive and prepare it for installation.   Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.
  • Page 102 NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 14.  Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page  ...
  • Page 103: Installing A Pci Card

      CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.   Your Dell™ computer provides slots for up to two 32-bit, 33-MHz PCI cards, or one PCI card and one serial port adapter.   PCI Cards   NOTE: Your Dell computer uses only PCI slots. ISA cards are not supported.
  • Page 104 2.  If you are installing a new card, remove the filler bracket to create an empty card-slot opening.   If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
  • Page 105: Removing A Pci Card

       card cage  tabs (2)  slots (2) 7.  Reconnect any cables that you removed in step 1 in the previous procedure. 8.  Connect any cables that should be attached to the card.   See the documentation for the card for information about the card's cable connections.  ...
  • Page 106: Installing A Serial Port Adapter

    6.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  • Page 107: Removing A Serial Port Adapter

    6.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  • Page 108 After you open and close the cover, the chassis intrusion detector, if enabled, causes the following message to appear on the screen at the next computer start-up:   ALERT! Cover was previously removed.  Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled-Silent.  ...
  • Page 109: Opening The Computer Cover

    Back to Contents Page   Adding and Removing Parts Dell™ OptiPlex™ GX60 Systems User's Guide   Before You Begin   Memory   Opening the Computer Cover   PCI Cards and Serial Port Adapters   Battery   Power Supply   Chassis Intrusion Switch   Processor   Control Panel   System Board   Drives   Telephony Applications Programming Interface (TAPI)   I/O Panel...
  • Page 110 NOTICE: Do not discard the blower. You will reuse it. If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
  • Page 111 Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 8.  Unpack the new processor.   If any of the pins on the processor appear to be bent, contact Dell for instructions on obtaining technical assistance.    ...
  • Page 112   If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. 13.  Reinstall the two screws that attach the blower to the heat sink.
  • Page 113 Back to Contents Page   About Your Computer Dell™ OptiPlex™ GX60 Systems User's Guide   Front View   Back View   Inside Your Computer   Attaching and Removing the Computer Stand   Front View     1  USB connectors  Connect USB devices such as a mouse, keyboard, printer, joystick, and computer speakers into any of the USB connectors.
  • Page 114  mouse connector  Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.  If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on your hard drive.  link integrity light  Green —...
  • Page 115    1  hard drive  6  system board  2  floppy drive  7  power supply  3  CD/DVD drive  8  padlock ring  4  internal speaker  9  heat sink and blower assembly  5  chassis intrusion switch         Cable Colors    Hard drive  Blue pull tab  Floppy drive  Black pull tab...
  • Page 116   To remove the computer stand: 1.  Turn the computer over so that the stand is at the top. 2.  Loosen the thumbscrew and lift the stand away. 3.  Place the computer in a horizontal position. Back to Contents Page  ...
  • Page 117: Small Form-Factor Computer

    Back to Contents Page   Small Form-Factor Computer Dell™ OptiPlex™ GX60 Systems User's Guide Back to Contents Page  ...
  • Page 118 Back to Contents Page Drives Dell™ OptiPlex™ GX60 Systems User's Guide   General Installation Guidelines   Hard Drive   Front-Panel Inserts   Floppy Drive   CD/DVD Drive Your computer supports:  One hard drive  One floppy or optional Zip drive  One optional CD or DVD drive     1  CD/DVD drive 2  floppy drive...
  • Page 119     1  interface connector 2  interface cable 3  colored stripe on cable   Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 120    1  power cable  2  hard-drive cable 2.  Press in on the tabs on each side of the drive and slide the drive toward the I/O panel and remove it from the computer.   Installing a Hard Drive 1.  Unpack the replacement hard drive, and prepare it for installation. 2.
  • Page 121 For instructions, see the documentation that came with your operating system. 14.  Test the hard drive by running the Dell Diagnostics. 15.  If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 122   Front-Panel Inserts   If you are installing a new floppy or CD/DVD drive rather than replacing a drive, remove the front-panel insert.     Floppy Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
  • Page 123  2  tab  3  interposer board  4  system board floppy-drive connector (DSKT) b.  To release the floppy-drive cable from the connector, slide the lever until it is fully extended, and then lift the cable away.     1  floppy-drive cable 2  lever  6.
  • Page 124   1  connector notch 2  interposer board alignment hole 3  floppy-drive cable 4  lever  4.  Attach the power cable to the interposer board on the floppy drive.  Attach the CD/DVD drive cable and the power cable to the CD/DVD drive. 6.
  • Page 125   NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 12.  Verify that your computer works correctly by running the Dell Diagnostics.   CD/DVD Drive  ...
  • Page 126 2.  Unpack the drive and prepare it for installation.   Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. 3.
  • Page 127 NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 12.  Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page  ...
  • Page 128   NOTE: Your Dell computer uses only PCI slots. ISA cards are not supported.   If you are installing or replacing a PCI card, follow the procedures in the next section. If you are removing but not replacing a PCI card, skip to "Removing a PCI...
  • Page 129    card  card connector  edge connector  filler bracket  retention arm      3.  If you are installing a new card, remove the filler bracket to create an empty card-slot opening, then continue with step 5. 4.  If you are replacing a card that is already installed in the computer, remove the card (see "Removing a PCI Card").
  • Page 130 5.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  • Page 131   Serial Port Adapters   Installing a Serial Port Adapter   CAUTION: Before you perform this procedure, follow the safety instructions. 1.  Follow the procedures in "Before You Begin." 2.  Raise the retention arm. 3.  Remove the filler bracket. 4.  Slide the adapter bracket down over the card slot opening, and lower the retention arm, ensuring that:  The tops of all cards and filler brackets are flush with the alignment bar.
  • Page 132 5.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  • Page 133 Back to Contents Page   Adding and Removing Parts Dell™ OptiPlex™ GX60 Systems User's Guide   Before You Begin   Memory   Opening the Computer Cover   PCI Cards and Serial Port Adapters   Battery   Power Supply   Chassis Intrusion Switch   Processor   Control Panel   System Board   Drives   Telephony Applications Programming Interface (TAPI)   I/O Panel...
  • Page 134 NOTICE: Do not discard the blower. You will reuse it. If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
  • Page 135 Be careful not to bend any of the pins when you unpack the processor. Bending the pins can permanently damage the processor. 8.  Unpack the new processor.   If any of the pins on the processor appear to be bent, contact Dell for instructions on obtaining technical assistance.    ...
  • Page 136   If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. 13.  Reinstall the two screws that attach the blower to the heat sink.
  • Page 137 Back to Contents Page   About Your Computer Dell™ OptiPlex™ GX60 Systems User's Guide   Front View   Back View   Inside Your Computer   Front View     1  CD-drive eject  Press this button to eject your CD from the CD drive. button 2  hard-drive activity  The hard drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a light device such as your CD player is operating.
  • Page 138  mouse connector  Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.  If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on your hard drive.  link integrity light  Green —...
  • Page 139  On computers with a sound card, the line-in connector is on the card.  line-out  Use the green line-out connector (available on computers with integrated sound) to attach headphones and most speakers with connector integrated amplifiers.  On computers with a sound card, the line-in connector is on the card.  microphone  Use the pink microphone connector (available on computers with integrated sound) to attach a personal computer microphone for connector...
  • Page 140 Back to Contents Page  ...
  • Page 141: Small Mini-Tower Computer

    Back to Contents Page   Small Mini-Tower Computer Dell™ OptiPlex™ GX60 Systems User's Guide Back to Contents Page  ...
  • Page 142 Back to Contents Page Drives Dell™ OptiPlex™ GX60 Systems User's Guide   General Installation Guidelines   Hard Drive   Front-Panel Inserts   Floppy Drive   CD/DVD Drive    Your computer supports:  Two hard drives  Two floppy or optional Zip drives  Two CD or DVD drives     1  CD/DVD drive(s) 2  floppy drive(s)
  • Page 143   1  interface connector 2  interface cable 3  colored stripe on cable   Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 144   1  power cable 2  hard-drive cable 2.  Press in on the tabs on each side of the drive and slide the drive up and out.     1  tabs (2) 2  hard drive   Installing a Hard Drive 1.  Unpack the replacement hard drive, and prepare it for installation. 2.
  • Page 145: Adding A Second Hard Drive

      See the documentation for your operating system for instructions. 14.  Test the hard drive by running the Dell Diagnostics. 15.  If the drive you just installed is the primary drive, install your operating system on the hard drive.  ...
  • Page 146   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.   NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
  • Page 147   1  power cable 2  second hard-drive cable (secondary drive) 3  first hard-drive cable (primary boot drive)  Close the computer cover.   NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 10.
  • Page 148 4.  From the outside of the computer, pull the insert away from the computer's front panel. 5.  Remove the insert from the insert frame by pressing on the four tabs.     1  insert frame for CD/DVD drive bay 2  insert frame for floppy drive bay  ...
  • Page 149   1  power cable 2  floppy-drive cable 3  floppy-drive connector (DSKT) 4.  Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay.     Installing a Floppy Drive 1.
  • Page 150   NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 11.  Verify that your computer works correctly by running the Dell Diagnostics.   CD/DVD Drive  ...
  • Page 151 2.  Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the cover, contact Dell. 3.  If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.
  • Page 152   1  drive 2  bracket rails (2) 3  screws (4) 4.  Gently slide the drive into place until the tabs securely click into position. 5.  Connect the power, audio, and CD/DVD drive cables to the drive.     1  power cable 2  audio cable 3  CD/DVD drive cable 6.
  • Page 153 NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 13.  Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page  ...
  • Page 154   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.   Your Dell™ computer provides slots for up to four 32-bit, 33-MHz PCI cards, or three PCI cards and a serial port adapter.   PCI Cards     NOTE: Your Dell computer uses only PCI slots.
  • Page 155 1  card 4  retention arm 2  edge connector 5  lever 3  card connector 6  filler bracket 3.  If you are installing a new card, remove the filler bracket to create a card-slot opening, and then continue with step 5. 4.  If you are replacing a card that is already installed in the computer, remove the card.  ...
  • Page 156   1  filler bracket 2  alignment bar 3  alignment guide 4  retention arm   NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 8.
  • Page 157 5.  If you are removing the card permanently, install a filler bracket in the empty card-slot opening.   If you need a filler bracket, contact Dell.   NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
  • Page 158   1  SER2 system board connector 2  card bracket 3  serial card cable 4  card slot opening 5.  Attach the serial adapter cable to the serial port connector on the system board (labeled SER2).   NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 6.
  • Page 159 Back to Contents Page   Adding and Removing Parts Dell™ OptiPlex™ GX60 Systems User's Guide   Before You Begin   Memory   Opening the Computer Cover   PCI Cards and Serial Port Adapters   Battery   Power Supply   Chassis Intrusion Switch   Processor   Control Panel   System Board   Drives   Telephony Applications Programming Interface (TAPI)   I/O Panel...
  • Page 160: Removing The Processor

    Back to Contents Page Processor Dell™ OptiPlex™ GX60 Systems User's Guide   Removing the Processor   Installing the Processor    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 161: Installing The Processor

    NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink and blower when you install your new processor.
  • Page 162  lever  hinge  retention base  notch 7.  Lower the airflow shroud over the heat sink.   If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your...
  • Page 163 replacement kit was sent. 8.  Reconnect the cooling fan power cable to the FAN connector on the system board. 9.  Reconnect the power cable to the 12VPOWER connector on the system board. 10.  Close the computer cover.   NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 11.
  • Page 164: Solving Problems

    Back to Contents Page  Solving Problems Dell™ OptiPlex™ GX60 Systems User's Guide   Battery Problems   Mouse Problems   Card Problems   Network Problems   Clearing NVRAM and Restoring Default Settings   Power Problems   Diagnostic Lights   Printer Problems   Drive Problems   Serial or Parallel Device Problems   Error Messages   Sound and Speaker Problems   Keyboard Problems...
  • Page 165: Diagnostic Lights

      — Turn on or restart your computer.            When Press <F2> to Enter Setup appears in the upper-right corner of the screen, press <F2> immediately.        If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut       ...
  • Page 166: Cd And Dvd Drive Problems

    "Cleaning Your Computer." Check the cable connections Check for interrupt request conflicts Run the Dell Diagnostics  CD and DVD drive problems   NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
  • Page 167: Error Messages

    See the program documentation for installation instructions.          Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support  —  Contact Dell and report the checkpoint code (nnnn) to the support technician. Attachment failed to respond  —  See "Drive...
  • Page 168: Keyboard Problems

    Diagnostics. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell  —...
  • Page 169: Memory Problems

    Use a virus-scanning program to check the hard drive, floppy disks, or CDs Save and close any open files or programs and shut down your computer through the Start menu Run the Dell Diagnostics  —  If all tests run successfully, the error condition is related to a software problem.
  • Page 170: Mouse Problems

           Exit system setup and restart the computer.          Reinstall the mouse driver  —  See "Reinstalling Drivers and Utilities" for information on reinstalling drivers.   Run the Dell Diagnostics Check for interrupt request conflicts    Network Problems   Fill out the Diagnostics Checklist as you complete these checks.
  • Page 171: Printer Problems

    Check the option setting  —  See the device's documentation for the recommended settings. Then enter system setup and go to the Integrated Devices option settings. Ensure that the Serial Port setting or the Parallel Port setting matches the recommended settings. Run the Dell Diagnostics...
  • Page 172: Sound And Speaker Problems

    Check the device option setting  —  Enter system setup and ensure that Sound under the Integrated Devices option is set to On. Exit system setup and restart your computer. Run the Dell Diagnostics Check for interrupt request conflicts  No sound from headphones   Check the headphone cable connection  —  Ensure that the headphone cable is securely inserted into the headphone connector.
  • Page 173: If The Screen Is Blank

    For an AGP card, set Primary Video Controller to AGP. For a PCI card, set Primary Video Controller to Auto. Exit system setup and restart your computer. Run the Dell Diagnostics  If the screen is difficult to read  ...
  • Page 174  ...
  • Page 175: Technical Specifications

      Power   Expansion Bus   Physical   Drives   Environmental    Processor  Processor type  Intel® Celeron® processors. Design provides for future Dell-supported upgrades.  Level 1 (L1) cache  8 KB  Level 2 (L2) cache  128 KB  Math coprocessor  internal to processor Memory  Architecture  845GV chipset: 266- or 333-megahertz* double-data...
  • Page 176  Small form-factor computer  one PCI slot; low-profile cards are supported (card expansion-card connector size = 6.35 cm [2.5 inches] high by 16.76 cm [6.6 inches] long)  Small desktop computer  two PCI slots; half-length cards are supported (card expansion-card connectors: size = 10.67 cm [4.2 inches] high by 17.65 cm [6.95 inches] long)  Small mini-tower computer  four PCI slots (card sizes = three PCI slots support...
  • Page 177  <Ctrl><Alt><D>  launches the hard-drive diagnostics utility during computer start-up Controls and Lights  Power control  push button  Power lights  green light on power button—blinking green in sleep state; solid green for power-on state  Hard drive access light  green light  Link integrity light (on integrated network adapter)  green light for 10-Mb operation;...
  • Page 178: System Board Components

    Back to Contents Page System Board Components Dell™ OptiPlex™ GX60 Systems User's Guide  floppy drive connector (DSKT) 11  CD drive audio cable connector (CD_IN)  internal speaker (SPEAKER) 12  telephony connector (MODEM)  battery socket (BATTERY) 13  power connector (12VPOWER)  CD/DVD drive connector (IDE2) 14  second serial connector (SER2)  hard-drive connector (IDE1)
  • Page 179: Installing A Tapi-Compliant Modem Card

    Back to Contents Page   Telephony Applications Programming Interface (TAPI) Dell™ OptiPlex™ GX60 Systems User's Guide   Installing a TAPI-Compliant Modem Card   Installing a TAPI Sound Card NOTE: See the documentation that came with the TAPI-compliant card for more information on using TAPI devices and to verify that the card works with your computer.
  • Page 180   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.   CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1.
  • Page 181: Warranty And Return Policy

    Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Setup and Quick Reference Guide or separate paper warranty document that shipped with your computer.

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