Sound And Speaker Problems; No Sound From Speakers; No Sound From Headphones; Video And Monitor Problems - Dell XPS 710 Owner's Manual

Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

No sound from speakers

NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the
media player(s) has not been turned down or off.
Check the speaker cable connections —
speakers. If you purchased a sound card, ensure that the speakers are connected to the card.
Ensure that the subwoofer and the speakers are turned on —
volume controls, adjust the volume, bass, or treble to eliminate distortion.
Adjust the Windows volume control —
is turned up and that the sound is not muted.
Disconnect headphones from the headphone connector —
connected to the computer's front-panel headphone connector.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference —
Run the speaker diagnostics
Reinstall the sound driver — See Drivers.
Run the Hardware Troubleshooter —

No sound from headphones

Check the headphone cable connection —
and Back View of the Computer).
Adjust the Windows volume control —
is turned up and that the sound is not muted.
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;
however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location.

The screen is blank

NOTE: For troubleshooting procedures, see the monitor's documentation.
Ensure that the speakers are connected as shown on the setup diagram supplied with the
See the setup diagram supplied with the speakers. If your speakers have
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume
Sound from the speakers is automatically disabled when headphones are
Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
See Resolving Software and Hardware
Ensure that the headphone cable is securely inserted into the headphone connector (see
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume
Incompatibilities.
Front