Dell Inspiron 620 Quick Reference Manual
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Dell Inspiron 620 Quick Reference Manual

Quick reference guide
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See also: User Manual , Setup Manual
Enlarged version
Dell™ OptiPlex™ GX620
Quick Reference Guide
Models DCTR, DCNE, DCSM, DCCY
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 620

  • Page 1 Dell™ OptiPlex™ GX620 Quick Reference Guide Models DCTR, DCNE, DCSM, DCCY w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Abbreviations And Acronyms

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

  • Page 3: Table Of Contents

    ..........Running the Dell™ IDE Hard Drive Diagnostics Resolving Software and Hardware Incompatibilities .
  • Page 4 ® ® Using Microsoft Windows XP System Restore ... . . ® ® ....Reinstalling Microsoft Windows .

  • Page 5: Finding Information

    The Drivers and Utilities CD is optional and may not ship with your computer. • Operating system updates and patches Desktop System Software (DSS) Located on the Drivers and Utilities CD and the Dell Support website at support.dell.com. • Warranty information Dell™ Product Information Guide •...
  • Page 6 Select your region to view the appropriate support site. courses, frequently asked questions The Dell Support website provides several online tools, including: • Community — Online discussion with • Troubleshooting — Hints and tips, articles from technicians, and online...
  • Page 7 • Service call status and support history Dell Premier Support Website — premiersupport.dell.com • Top technical issues for my computer The Dell Premier Support website is customized for corporate, government, • Frequently asked questions and education customers. This website may not be available in certain regions.

  • Page 8: System Views

    System Views Mini Tower Computer — Front View Quick Reference Guide...
  • Page 9 CD/DVD drive Insert a CD or DVD (if applicable) into this drive. floppy drive Insert a floppy disk into this drive. USB 2.0 connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. It is recommended that you use the USB connectors on the back panel for devices that typically remain connected, such as printers and keyboards.

  • Page 10: Mini Tower Computer - Back View

    Mini Tower Computer — Back View Quick Reference Guide...

  • Page 11: Desktop Computer - Front View

    cover release latch This latch allows you to open the computer cover. padlock ring Insert a padlock to lock the computer cover. voltage selection switch Your computer is equipped with either an auto-sensing voltage selector or a manual (may not be available on voltage-selection switch.
  • Page 12 If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge The badge can be rotated to match the orientation of your computer. To rotate the badge, place your fingers around the outside of the badge, press firmly, and turn the badge.

  • Page 13: Desktop Computer - Back View

    Desktop Computer — Back View card slots You can access connectors for any installed PCI and PCI Express cards. back-panel connectors Plug serial, USB, and other devices into the appropriate connector. power connector Insert the power cable into this connector. voltage selection switch Your computer is equipped with either an auto-sensing voltage selector or a (may not be available on...

  • Page 14: Small Form Factor Computer - Front View

    If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge The badge can be rotated to match the orientation of your computer. To rotate the badge, place fingers around the outside of the badge, press firmly, and turn the badge.

  • Page 15: Small Form Factor Computer - Back View

    power light Turns on and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. •...

  • Page 16: Mini Tower, Desktop, And Small Form Factor Computers - Back-Panel Connectors

    voltage selection switch Your computer is equipped with either an auto-sensing voltage selector or a (may not be available on manual voltage-selection switch. Computers with an auto-sensing voltage selector certain computers) do not have a voltage selection switch on the back panel and can automatically detect the correct operating voltage.
  • Page 17 network adapter To attach your computer to a network or broadband device, connect one end of a connector network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer.

  • Page 18: Ultra-Small Form Factor Computer - Front View

    Ultra-Small Form Factor Computer — Front View USB connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. headphone connector Attach headphones to this connector. microphone connector Attach a microphone to this connector.

  • Page 19: Ultra-Small Form Factor Computer - Side View

    module bay Install a D-module CD/DVD drive, second hard drive, or floppy drive in the module bay. hard-drive access light The hard-drive access light is on when the computer reads data from or writes data to the hard drive. The light might also be on when devices such as your CD player are operating.
  • Page 20 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 37. computer cover release knob Rotate this knob in a clockwise direction to remove the cover. back-panel connectors See the following subsection, "Ultra-Small Form Factor Computer —...

  • Page 21: Removing The Computer Cover

    network adapter Attach the UTP cable to an RJ45 jack wall plate or to an RJ45 port on a UTP connector concentrator or hub, and press the other end of the UTP cable into the network adapter connector until the cable snaps securely into place. It is recommended that you use Category 5 wiring and connectors for networks.

  • Page 22: Mini Tower Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 23 5 Grip the sides of the computer cover and pivot the cover up using the bottom hinge tabs as leverage points. 6 Remove the cover from the hinge tabs and set it aside on a soft non-abrasive surface. 1 security cable slot 2 cover release latch 3 padlock ring 4 computer cover...

  • Page 24: Desktop Computer

    Desktop Computer NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin" on page 21. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

  • Page 25: Small Form Factor Computer

    Small Form Factor Computer NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin" on page 21. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

  • Page 26: Ultra-Small Form Factor Computer

    Ultra-Small Form Factor Computer NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin" on page 21 2 Rotate the cover release knob in a clockwise direction.

  • Page 27: Inside Your Computer

    Inside Your Computer Mini Tower Computer CD/DVD drive system board floppy drive heat sink assembly power supply hard drive chassis intrusion switch Quick Reference Guide...

  • Page 28: Desktop Computer

    Desktop Computer drives bay (CD/DVD, card slots (3) for one PCI Express floppy, and hard drive) x16 card and two PCI cards power supply heat sink assembly chassis intrusion switch front I/O panel system board Quick Reference Guide...

  • Page 29: Small Form Factor Computer

    Small Form Factor Computer drive release latch hard drive CD/DVD drive system board power supply and fan heat sink assembly Quick Reference Guide...

  • Page 30: Ultra-Small Form Factor Computer

    Ultra-Small Form Factor Computer heat sink assembly hard drive speaker (optional) chassis intrusion switch memory modules (2) Setting Up Your Computer CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product Information Guide. NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable to the card, not to the connector on the back panel.
  • Page 31 2 Connect the modem or network cable. Insert the network cable, not the telephone line, into the network connector. If you have an optional modem, connect the telephone line to the modem. NOTICE: Do not connect a modem cable to the network adapter connector. Voltage from telephone communications can cause damage to the network adapter.
  • Page 32 Set Up Your Keyboard and Mouse Set Up Your Monitor Quick Reference Guide...

  • Page 33: Solving Problems

    Power Connections Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com. If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns;...
  • Page 34 2 When the DELL™ logo appears, press <F12> immediately. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD (optional) (see page 34). If you wait too long and the operating system logo appears, continue to wait until you see the ®...

  • Page 35: Dell Diagnostics Main Menu

    User’s Guide. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 36: System Lights

    5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your power light may indicate a computer problem. Power Light Problem Description...

  • Page 37: Diagnostic Lights

    Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front or back panel. The lights can be "off" or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes.
  • Page 38 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on contacting Dell, see your online User’s Guide. A possible graphics card failure has • If the computer has a graphics card, occurred.
  • Page 39 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on contacting Dell, see your online User’s Guide. Memory modules are detected, but a • Ensure that no special memory...

  • Page 40: Beep Codes

    If your computer beeps during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on page 33 to identify a more serious cause. 3 Contact Dell for technical assistance. For information on contacting Dell, see your online User’s Guide. Code...

  • Page 41: Running The Dell™ Ide Hard Drive Diagnostics

    Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 Turn on your computer (if your computer is already on, restart it).
  • Page 42 Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

  • Page 43: Reinstalling Microsoft ® Windows ® Xp

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP.
  • Page 44 4 Press <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press <Enter>.

  • Page 45: Using The Drivers And Utilities Cd

    3 Click OK to continue. To complete the installation, respond to the prompts offered by the installation program. 4 Click Next at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic.
  • Page 46 Drivers for Your Computer To display a list of device drivers for your computer: 1 Click My Drivers in the Topic drop-down menu. The Drivers and Utilities CD (optional) scans your computer’s hardware and operating system, and then a list of device drivers for your system configuration is displayed on the screen.

  • Page 47: Index

    Operating System CD, 7 hardware beep codes, 40 conflicts, 41 Dell power light Dell Diagnostics, 33 Premier Support website, 7 diagnosing problems with, 36 Hardware Troubleshooter, 41 support site, 6 locations, 9, 12, 15, 18 Help and Support Center, 7...
  • Page 48 5 conflicts, 41 Windows XP , 43 Dell Diagnostics, 33 Hardware Troubleshooter, 41 ResourceCD Help and Support Center, 7 Dell Diagnostics, 33 restore computer to previous operating state, 41 Service Tag, 6 software Windows XP conflicts, 41...

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Optiplex gx620

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