Page 1 Dell™ OptiPlex™ GX620 User’s Guide...
Page 2: Abbreviations And Acronyms
Microsoft Corporation; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Page 3: Table Of Contents
Contents 1 Finding Information 2 Before You Begin Recommended Tools ......Turning Off Your Computer .
Page 4 I/O Panel ........Removing the I/O Panel .
Page 5 5 Desktop Computer About Your Desktop Computer ......Front View ....... . Back View .
Page 6: Front View
PCI Express Cards ......Installing a PCI Express x16 Card ....Removing a PCI Express x16 Card .
Page 7: Connecting And Disconnecting Drive Cables
Power Cable Connectors ....Connecting and Disconnecting Drive Cables ..Hard Drive ....... Removing a Hard Drive .
Page 8 ......Dell OpenManage™ IT Assistant ....
Page 9 Padlock Ring and Security Cable Slot ....Password Protection ......System Password .
Page 10 10 Replacing the System Board Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers ......Mini Tower System Board Screws .
Page 11 Using Microsoft® Windows® XP System Restore ... . . Creating a Restore Point ......Restoring the Computer to an Earlier Operating State .
Page 12 Starting the Dell Diagnostics From Your Hard Drive ..Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional) ......
Page 13 ....... Contacting Dell .......
Page 14 Contents...
Page 15: Finding Information
NOTE: Drivers and documentation updates can be found at support.dell.com. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Quick Reference Guide • How to set up my computer •...
Page 16 What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to remove and replace parts User’s Guide...
Page 17 • Upgrades — Upgrade information for components, such as Corporate, government, and education customers memory, the hard drive, and the operating system can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available • Customer Care — Contact information, service call and in all regions.
Page 18 What Are You Looking For? Find It Here • How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System Reinstalling Microsoft Windows XP CD.
Page 19: Before You Begin
Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order. Recommended Tools The procedures in this document may require the following tools: •...
Page 20 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Page 21: Chassis Intrusion Switch
Chassis Intrusion Switch CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Removing the Chassis Intrusion Switch Follow the procedures in "Before You Begin." Disconnect the chassis intrusion switch cable from the system board. Note the routing of the chassis intrusion cable as you remove it from the chassis.
Page 22: Desktop Computer
Desktop Computer Chassis Intrusion Switch...
Page 23: Small Form Factor Computer
Small Form Factor Computer Chassis Intrusion Switch...
Page 24: Ultra Small Form Factor Computer
Attach the computer stand, if it is used. Resetting the Chassis Intrusion Detector Turn on (or restart) your computer. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ®...
Page 25: Mini Tower Computer
Mini Tower Computer About Your Mini Tower Computer Front View Mini Tower Computer...
Page 26 CD/DVD drive Insert a CD or DVD (if applicable) into this drive. floppy drive Insert a floppy disk into this drive. USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" for more information on booting to a USB device).
Page 27: Back View
Back View Mini Tower Computer...
Page 28: Back-Panel Connectors
cover release latch This latch allows you to open the computer cover. padlock ring Insert a padlock to lock the computer cover. voltage selection switch Your computer is equipped with a manual voltage selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
Page 29 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same System Setup Options address.
Page 30: Inside Your Computer
network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. line-in connector Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR.
Page 31 CD/DVD drive system board floppy drive heat sink assembly power supply hard drive chassis intrusion switch Mini Tower Computer...
Page 32: System Board Components
System Board Components Mini Tower Computer...
Page 33: Jumper Settings
fan connector (FAN) password jumper (PSWD) processor connector (CPU) battery socket (BATT) power connector (12VPOWER) PCI Express x16 connector (SLOT1) memory module connectors (DIMM_1, DIMM_2, PCI Express x1 connector (SLOT4) DIMM_3, DIMM_4) serial ATA drive connectors (SATA0, SATA2, PCI connector (SLOT2) SATA1, SATA3) front-panel connector (FNT_PANEL) PCI connector (SLOT3)
Page 34 Jumper Setting Description PSWD Password features are enabled (default). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Mini Tower Computer...
Page 35: Mini Tower Computer Specifications
Mini Tower Computer Specifications Microprocessor ® ® ® Microprocessor type Intel Pentium or Celeron processor Level 1 (L1) cache 32 KB Level 2 (L2) cache 512-KB, 1-MB, or 2-MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533-MHz DDR2 SDRAM Memory connectors Memory modules supported 256-MB, 512-MB, 1-GB, or 2-GB non-ECC...
Page 36 Video Type integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card Audio Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to-analog Controllers Drives four serial ATA controllers supporting one device each and one parallel Ultra ATA/100 IDE supporting two devices per channel with one channel Expansion Bus Bus type...
Page 37 Drives Externally accessible one 3.5-inch drive two 5.25-inch drive bays Internally accessible two bays for 1-inch-high hard drives Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter two front-panel and six back-panel USB 2.0–compliant connectors...
Page 38 Key Combinations <F12> or <Ctrl><Alt><F8> displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as options to run hard-drive and system diagnostics Controls and Lights Power control push button Power light green light —...
Page 39 Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20...
Page 41: Removing The Computer Cover
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Follow the procedures in "Before You Begin."...
Page 42 1 security cable slot 2 cover release latch 3 padlock ring...
Page 43: I/O Panel
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
Page 44: Replacing The I/O Panel
1 I/O panel release button 2 securing screw 3 I/O panel 4 I/O cable connector 5 I/O cable connector pull-loop Replacing the I/O Panel To replace the I/O panel, follow the removal procedure in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place, and use the notch on the I/O panel bracket to help seat the panel.
Page 45: Drives
Drives Your computer supports: • Two serial ATA hard drives • Two floppy or optional Zip drives • Two CD or DVD drives NOTE: Due to the limited number of drive bays and IDE controllers on this computer, you will not be able to connect all supported devices at once.
Page 46: Ide Drive Addressing
IDE Drive Addressing When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is the master or boot device (drive 0), and the device attached to the middle connector on the interface cable is the slave device (drive 1).
Page 47: Power Cable Connectors
Power Cable Connectors IDE Drive Power Connector Serial ATA Power Connector power cable power input connector Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end.
Page 48: Hard Drive
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
Page 49: Installing A Hard Drive
hard-drive cable hard-drive cable on system board power cable Press in on the blue release tabs on each side of the drive and slide the drive up and out of the computer. hard drive release tabs (2) Installing a Hard Drive Unpack the replacement hard drive, and prepare it for installation.
Page 50 hard drive hard-drive bracket hard drive hard-drive bracket Gently slide the hard drive into the hard-drive bracket until it clicks into place.
Page 51 Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. Test the hard drive by running the Dell Diagnostics. If the drive you just installed is the primary drive, install your operating system on the hard drive.
Page 52: Adding A Second Hard Drive
Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
Page 53 Gently slide the first hard drive into the lower bay until it clicks into place. Gently slide the new hard drive into the upper bay until it clicks into place. Connect the power cable to the drives. Attach the serial ATA connector removed in step 5 to the first hard drive. Locate an unused serial ATA connector on the system board and attach a drive cable to this connector and to the second hard drive.
Page 54: Drive-Panel Inserts
hard-drive cable hard-drive cable on system board power cable Replace the computer cover. Drive-Panel Inserts If you are installing a new floppy or CD/DVD drive instead of replacing a drive, remove the drive- panel inserts. Follow the procedures in "Before You Begin."...
Page 55 1 drive panel 2 release tab 3 drive-panel insert Select the drive-panel insert in front of the drive bay that you want to use. Gently press the release tab of the insert to remove it from the drive panel.
Page 56 CD/DVD-drive panel insert floppy-drive panel insert holder for shoulder screws Reattach the drive panel to the front of the computer. The drive panel only fits one way.
Page 57: Floppy Drive
Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing the Floppy Drive Follow the procedures in "Before You...
Page 58: Installing The Floppy Drive
1 floppy drive 2 drive release latch Installing the Floppy Drive If you are replacing a floppy drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive. If you are installing a new floppy drive, remove the drive-panel insert for your new drive, remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive.
Page 59 Align the shoulder screws on the floppy drive with the shoulder screw slots, and gently slide the drive into the bay until it clicks into place. 1 floppy drive 2 shoulder screws (4) 3 shoulder screw slots (2) Attach the power and floppy-drive cables to the floppy drive.
Page 60: Cd/Dvd Drive
Enter system setup and use the Diskette Drive option to enable your new floppy drive. Verify that your computer works correctly by running the Dell Diagnostics. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 61: Installing A Cd/Dvd Drive
Remove the CD/DVD drive by sliding and holding the drive release latch downward. Then slide the drive out of the computer. CD/DVD drive drive release latch Installing a CD/DVD Drive Follow the procedures in "Before You Begin." If you are replacing a CD/DVD drive, remove the shoulder screws from the existing drive and attach the screws to the replacement drive.
Page 62 Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting by using the documentation that came with the drive. Align the shoulder screws on the CD/DVD drive with the shoulder screw slots, and slide the drive into the bay until it clicks into place.
Page 63 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. Replace the computer cover. Update your configuration information in system setup by setting the appropriate Drive option (0 or 1) under Drives. Verify that your computer works correctly by running the Dell Diagnostics.
Page 67: Pci And Pci Express Cards And Serial Port Adapters
You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer supports a serial adapter and provides the following connectors for PCI and PCI Express cards.
Page 68 card retention latch card-edge connector alignment guide card connector card release tab Open the card retention mechanism that secures the card in place from the top: Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers.
Page 69 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
Page 70: Removing A Pci Card
Replace the computer cover. Connect any cables that should be attached to the card. NOTE: See the documentation for the card for information about the card’s cable connections. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 71 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 72 Before you replace and lower the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. fully seated card not fully seated card bracket within slot...
Page 73: Installing A Pci Express X16 Card
Connect the network cable to the integrated network connector on the back panel of the computer. PCI Express Cards Your computer supports one PCI Express x16 card and one PCI Express x1 card. PCI Express x16 card PCI Express x1 card slot PCI Express x1 card PCI Express x16 card slot If you are installing or replacing a PCI Express card, follow the procedures in the next section.
Page 74 card retention latch card-edge connector alignment guide card connector card release tab Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position. Open the card retention mechanism that secures the card in place from the top: Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers.
Page 75 Prepare the new card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.
Page 76 fully seated card not fully seated card bracket within slot bracket caught outside of slot Before you replace and lower the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. •...
Page 77: Removing A Pci Express X16 Card
Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel of the computer. If you installed an network adapter card and want to turn off the integrated network adapter: Enter system setup, select Network Controller, and change the setting to Off.
Page 78: Serial Port Adapters
If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 79 card retention latch alignment guide Gently push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position. Open the card retention mechanism that secures the adapter bracket and cards in place from the top: Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers.
Page 80: Removing A Serial Port Adapter
fully seated card not fully seated card bracket within slot bracket caught outside of slot Before you replace and lower the card retention mechanism, ensure that: • The tops of all adapters and filler brackets are flush with the alignment bar. •...
Page 81 Gently push the release tab on the retention lever. If necessary, disconnect any cables connected to the adapter. Grasp the serial-port adapter bracket by its top corners, and ease it out of its connector. Replace the computer cover.
Page 83: Power Supply
Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Page 84 1 release button 2 power supply 3 screws (4) 4 AC power connector Slide the power supply toward the front of the computer by approximately 1 inch. Lift the power supply up and out of the computer. Slide the replacement power supply into place. Replace the screws that secure the power supply to the back of the computer chassis.
Page 85: Dc Power Connectors
Connect the AC power cable to the AC power connector. Replace the computer cover. DC Power Connectors DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 Signal name Number Wire 9 10 11 +3.3 VDC Orange...
Page 86 Signal name Number Wire +3.3 VDC Orange Black VCC (+5 V) Black VCC (+5 V) Black PS_PWRGOOD Gray P5AUX Purple V_12P0_DIG Yellow V_12P0_DIG Yellow +3.3 V Orange +3.3 V Orange -12 V* Blue Black PWR_PS_ON Green Black Black Black...
Page 87 Signal name Number Wire VCC (+5 V) VCC (+5 V) VCC (+5 V) Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 Signal Name Number Wire Black Black +12 VDC Yellow +12 VDC Yellow DC Power Connectors P3 and P5 Signal name 18- Number Wire...
Page 88 Signal name 18- Number Wire Black +5 VDC Black +12 VDC Yellow DC Power Connector P4 Signal name 18- Number Wire Black Black + 3.3 VDC Orange +5 VDC +12 VDC Yellow DC Power Connector P7 Signal Name 22- Number Wire +5 VCD...
Page 89 Signal Name 22- Number Wire Black Black +12 VDC Yellow DC Power Connectors P8 and P9 Signal name 18- Number Wire +12 VDC Yellow Black Black +5 VDC...
Page 91: Processor
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 92: Installing The Processor
If you are installing a processor upgrade kit from Dell, remove the heat sink assembly from the shroud and discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
Page 93 NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. Follow the procedures in "Before You Begin." Unpack the new processor, being careful not to touch the underside of the processor. NOTE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.
Page 94 If you installed a processor replacement kit from Dell, remove the original heat sink assembly from the shroud and return it with the processor to Dell in the same package in which your replacement kit was sent.
Page 95 heat sink assembly heat-sink assembly bracket captive screw housing (2) Replace the computer cover.
Page 97: About Your Desktop Computer
If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge This badge can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.
Page 98: Back View
power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. •...
Page 99: Back-Panel Connectors
voltage selection switch Your computer is equipped with a manual voltage selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
Page 100: Inside Your Computer
network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer.
Page 101 drives bay (CD/DVD, floppy, card slots and hard drive) power supply heat sink assembly chassis intrusion switch front I/O panel system board Desktop Computer...
Page 102: System Board Components
System Board Components Desktop Computer...
Page 103: Jumper Settings
fan connector (FAN) password jumper (PSWD) processor connector (CPU) battery socket (BATT) power connector (12VPOWER) PCI Express x16 connector (SLOT1) memory module connectors (DIMM_1, DIMM_2, PCI connector (SLOT3) DIMM_3, DIMM_4) serial ATA drive connectors (SATA0, SATA2) PCI riser connector (SLOT2) front-panel connector (FNT_PANEL) serial connector (SER2) CD drive analog audio cable connector for...
Page 104 Jumper Setting Description PSWD Password features are enabled (default). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Desktop Computer...
Page 105 Desktop Computer Specifications Microprocessor ® ® ® Microprocessor type Intel Pentium or Celeron processor Level 1 (L1) cache 32 KB Level 2 (L2) cache 512-KB, 1-MB, or 2-MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533-MHz DDR2 SDRAM Memory connectors Memory modules supported 256-MB, 512-MB, 1-GB, or 2-GB non-ECC Minimum memory...
Page 106 Video Type integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card Audio Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to-analog Controllers Drives two serial ATA controllers supporting one device each and one parallel Ultra ATA/100 IDE supporting two devices per channel with one channel Expansion Bus Bus type...
Page 107 Expansion Bus connector data width (maximum) 16 PCI Express lanes (x16) Optional: full-height PCI Express riser- low-profile and full-height cards supported card cage connectors card size one low-profile card and one full-height card connector size 120 pins connector data width 32 bits (maximum) PCI Express...
Page 108 Connectors Video 15-hole VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial two 6-pin mini-DINs port adapter two front-panel and six back-panel USB 2.0–compliant connectors Audio three connectors for line-in, line-out, and microphone; two front-panel connectors for headphones and microphone System board connectors: Primary IDE drive 40-pin connector...
Page 109 Controls and Lights Hard-drive access light green Link light solid green light indicates network connection Link integrity light (on integrated green light for 10-Mb operation; orange light for 100-Mb operation; network adapter) yellow light for a 1000-Mb (1-Gb) operation Activity light (on integrated network yellow blinking light adapter) Diagnostic Lights...
Page 110 Environmental Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft)
Page 111: Removing The Computer Cover
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Follow the procedures in "Before You Begin."...
Page 112 1 security cable slot 2 cover release latch 3 padlock ring...
Page 113: Removing The I/O Panel
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
Page 114: Replacing The I/O Panel
1 securing screw 2 I/O panel 3 I/O cable connector 4 I/O connector pull loop Replacing the I/O Panel To replace the I/O panel, follow the removal procedures in the reverse order. NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card.
Page 115: Drives
Drives Your computer supports: • One serial ATA hard drive • One optional ATA hard drive • One optional floppy drive • One optional CD or DVD drive CD/DVD drive floppy drive hard drive General Installation Guidelines Connect CD/DVD drives to the connector labeled "IDE" on the system board.
Page 116: Drive Interface Connectors
Drive Interface Connectors IDE Drive Connector Serial ATA Connector colored stripe on IDE cable interface cable connector interface connector Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored stripe along one edge of the IDE cable—serial ATA cables do not use a colored stripe) goes to the pin-1 end of the connector.
Page 117: Connecting And Disconnecting Drive Cables
Power Cable Connectors IDE Drive Power Connector Serial ATA Power Connector power cable power input connector Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end.
Page 118: Removing A Cd/Dvd Drive
CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Removing a CD/DVD Drive Follow the procedures in "Before You...
Page 119 Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. If you are installing a new drive: Press the two snaps on the top of the drive-panel insert and rotate the insert toward the front of the computer.
Page 120: Removing A Floppy Drive
Update your configuration information by setting the appropriate Drive option (0 or 1) under Drives. See "System Setup" for more information. Verify that your computer works correctly by running the Dell Diagnostics. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 121: Installing A Floppy Drive
NOTE: Since the following steps do not require the complete removal of the CD/DVD drive, it is not necessary to disconnect the cables connecting the CD/DVD drive. Remove the CD/DVD drive and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors.
Page 122 Insert the four shoulder screws into the sides of the new floppy drive and tighten them. Attach the power and floppy-drive cables to the floppy drive. Align the shoulder screws with the screw guides, and slide the drive into the bay until it clicks into place.
Page 123: Removing A Hard Drive
Enter system setup and set the Diskette Drive option to enable your new floppy drive. Verify that your computer works correctly by running the Dell Diagnostics. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 124: Installing A Hard Drive
securing clips (2) hard drive Installing a Hard Drive Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
Page 125 hard drive release tabs (2) plastic hard-drive bracket Attach the bracket to the new drive by snapping it onto the drive. securing tabs (2) release tabs (2) drive plastic hard-drive bracket Connect the power and hard-drive cables to the drive. Locate the correct slot for the drive, and slide the drive into the bay until it clicks into place.
Page 126 Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. Test the hard drive by running the Dell Diagnostics. Install your operating system on the hard drive.
Page 127: Pci Cards
You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer supports a serial port adapter and provides the following slots for PCI and PCI Express cards: •...
Page 128 card retention latch release tab card card-edge connector card connector CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
Page 129 fully seated card not fully seated card bracket within slot bracket caught outside of slot Gently press down on the card retention latch to secure the card. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Page 130: Removing A Pci Card
If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 131: Installing A Pci Card In The Riser-Card Cage
Replace the computer cover. Uninstall the card’s driver. See the documentation that came with the card for instructions. If you removed a sound card: Enter system setup, select Audio Controller, and change the setting to On. Connect external audio devices to the audio connectors on the computer back panel. If you removed a network adapter card: Enter system setup, select Network Controller, and change the setting to On.
Page 132 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its corners, and ease it out of its connector.
Page 133 Lower the card retention latch and press it into place, securing the card(s) in the computer. Replace the riser-card cage: Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place.
Page 134: Removing A Pci Card From The Riser-Card Cage
If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell.
Page 135 NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. Lower the card retention latch and press it into place. Replace the riser-card cage: Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place.
Page 136: Pci Express Cards
PCI Express Cards Your computer supports one low-profile PCI Express x16 card. If you are installing or replacing a PCI Express x16 card, see "Installing a PCI Express x16 Card," or if you are removing the card, see "Removing a PCI Express x16 Card."...
Page 137 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Press the card lever away from the card connector and insert the new card. Press down firmly.
Page 138 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 139: Installing A Serial Port Adapter
Lower the card retention latch and press it into place. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. Replace the computer cover. Uninstall the card’s driver. See the documentation that came with the card for instructions. If you removed a sound card: Enter system setup, select Audio Controller, and change the setting to On.
Page 140: Removing A Serial Port Adapter
adapter retention latch release tab serial-port adapter bracket serial port adapter connector serial port adapter system board connector (SER2) Connect the adapter cable to the serial port adapter connector (SER2) on the system board. Connect any cables that should be attached to the serial port adapter. NOTE: See the documentation for the serial port adapter for information about the cable connections.
Page 141: Installing A Serial Port Adapter In The Riser-Card Cage
Installing a Serial Port Adapter in the Riser-Card Cage Follow the procedures in "Before You Begin." Remove the riser-card cage: Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the riser-card cage once they are removed from the computer. Gently pull on the handle and lift the riser-card cage up and away from the computer.
Page 142: Removing A Serial Port Adapter From The Riser-Card Cage
Place the serial-port adapter bracket in the connector and press down firmly. Ensure that the adapter is fully seated in the connector. Gently press the adapter retention latch down to secure the adapter. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Page 143 riser-card cage handle riser cards (2) Press the tab to raise the riser-card retention latch. Disconnect the cable that attaches the adapter to the system board connector (SER2). Grasp the serial port adapter by its corners, and ease it out of its slot. If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening.
Page 145: Replacing The Power Supply
Power Supply Replacing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Page 146 1 release button 2 power supply 3 screws (2) 4 AC power connector Slide the power supply toward the front of the computer by approximately 1 inch. Lift the power supply up and out of the computer. Slide the replacement power supply into place. Replace the screws that secure the power supply to the back of the computer chassis.
Page 147: Dc Power Connectors
Replace the CD/DVD drive. Connect the AC power cable to the connector. Replace the computer cover. DC Power Connectors DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 Signal name Number Wire 9 10 11 +3.3 VDC Orange +3.3 VDC...
Page 148 Signal name Number Wire VCC (+5 V) Black VCC (+5 V) Black PS_PWRGOOD Gray P5AUX Purple V_12P0_DIG Yellow V_12P0_DIG Yellow +3.3 V Orange +3.3 V Orange -12 V* Blue Black PWR_PS_ON Green Black Black Black VCC (+5V)
Page 149 Signal name Number Wire VCC (+5V) VCC (+5V) Black *Use 22-AWG wire instead of 18-AWG wire. DC Power Connector P2 Signal Name Number Wire Black Black +12 VDC Yellow +12 VDC Yellow...
Page 150 DC Power Connector P3 Signal name 18- Number Wire +12VDC Yellow Black Black +5 VDC DC Power Connector P4 Signal Name 22- Number Wire +5 VCD Black Black +12 VDC Yellow DC Power Connector P5 and P6 Signal name 18- Number Wire +3.3 VDC...
Page 151 Signal name 18- Number Wire Black +5 VDC Black +12 VDC Yellow...
Page 153: Removing The Processor
(2) NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
Page 154: Installing The Processor
Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then pull the lever back to release the processor. 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
Page 155 NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. If the release lever on the socket is not fully extended, move it to that position. Orient the front and rear alignment-notches on the processor with the front and rear alignment- notches on the socket.
Page 156 NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
Page 157: Front View
If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge Can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.
Page 158: Back View
power light Turns on and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. •...
Page 159: Back-Panel Connectors
voltage selection switch Your computer is equipped with a manual voltage selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
Page 160: Inside Your Computer
network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer.
Page 161 NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board. drive release latch hard drive CD/DVD drive system board power supply and fan heat sink and blower assembly Small Form Factor Computer...
Page 162: System Board Components
System Board Components Small Form Factor Computer...
Page 163: Jumper Settings
fan connector (FAN) intrusion switch connector (INTRUDER) processor connector (CPU) password jumper (PSWD) power connector (12VPOWER) battery socket (BATT) memory module connectors (DIMM_1, DIMM_2, PCI Express x16 connector (SLOT1) DIMM_3, DIMM_4) serial ATA drive connector (SATA0,) PCI connector (SLOT2) front-panel connector (FNT_PANEL) serial connector (SER2) power connector (POWER) standby power indicator (AUX_PWR)
Page 164 Jumper Setting Description The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Small Form Factor Computer...
Page 165 Small Form Factor Computer Specifications Microprocessor ® ® ® Microprocessor type Intel Pentium or Celeron processor Level 1 (L1) cache 32 KB Level 2 (L2) cache 512-KB, 1-MB, or 2-MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533-MHz DDR2 SDRAM Memory connectors Memory modules supported 256-MB, 512-MB, 1-GB, or 2-GB non-ECC...
Page 166 Video Type integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card Audio Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to-analog Controllers Drives one serial ATA controller supporting one device and one parallel Ultra ATA/100 IDE supporting two devices per channel with one channel Expansion Bus Bus type PCI 2.2...
Page 167 Connectors External connectors: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole VGA connector Network adapter RJ45 connector two front-panel and six back-panel USB 2.0–compliant connectors Audio three connectors for line-in, line-out, and microphone; one front-panel connector for headphones System board connectors: Primary IDE drive 40-pin connector...
Page 168 Controls and Lights Power light green light — Blinking green indicates sleep mode; solid green indicates power-on state. amber light — Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems"). Hard-drive access light green Link light...
Page 169 Environmental Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage 27-G faired square wave with a velocity change of 200 inches/sec (508...
Page 171: Removing The Computer Cover
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. Follow the procedures in "Before You Begin."...
Page 172 1 security cable slot 2 cover release latch 3 computer cover To replace the computer cover, follow the steps above in the reverse order.
Page 173: I/O Panel
I/O Panel Removing the I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
Page 174: Replacing The I/O Panel
1 securing screw (2) 2 I/O panel 3 I/O cable connector 4 I/O connector pull loop From inside the computer cover, remove the mounting screws that secure the I/O panel to the computer. Remove the I/O panel from the computer. Replacing the I/O Panel To replace the I/O panel, follow the removal procedures in the reverse order.
Page 175: Connecting Drive Cables
Drives Your computer supports: • One serial ATA drive • One FlexBay drive (floppy drive or Media Card Reader) • One CD or DVD drive FlexBay for optional floppy drive or Media Card Reader CD/DVD drive hard drive General Installation Guidelines Connect CD/DVD drives to the connector labeled "IDE"...
Page 176: Drive Interface Connectors
Drive Interface Connectors Serial ATA Connector interface cable connector interface connector Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable goes to the pin-1 end of the connector.
Page 177: Connecting And Disconnecting Drive Cables
Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end. Serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
Page 178 NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. Lift the drive out of the computer and disconnect the power and hard-drive cables from the drive. release tabs (2) hard drive...
Page 179: Installing A Hard Drive
power cable serial ATA data cable Installing a Hard Drive Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
Page 180 drive release tabs (2) hard drive bracket Connect the power and hard-drive cables to the drive.
Page 181 power cable serial ATA data cable Check all connectors to be certain that they are properly cabled and firmly seated. Gently position the drive until it clicks into place. release tabs (2) hard drive Check all connectors to be certain that they are properly cabled and firmly seated. Replace the computer cover.
Page 182: Cd/Dvd Drive
Test the hard drive by running the Dell Diagnostics. Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 183 drive release latch CD/DVD drive NOTE: You must remove the drive bracket from the CD/DVD drive before you can remove the CD/DVD drive cable from the drive. Disconnect the CD/DVD drive cable from the system board connector labeled (IDE) Remove the two screws from the side of drive and remove the drive bracket. Then disconnect the CD/DVD drive cable from the back of the drive.
Page 184: Installing A Cd/Dvd Drive
screws (2) drive bracket CD/DVD drive CD/DVD drive cable Installing a CD/DVD Drive Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. Configure the drive for the cable select setting. Connect the CD/DVD drive cables to the drive.
Page 185: Floppy Drive
Enter system setup and select the appropriate Drive option. Verify that your computer works correctly by running the Dell Diagnostics. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 186: Installing A Floppy Drive
NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. Pull up the cable release tab to unlock it and disconnect the floppy-drive cable from the back of the floppy drive.
Page 187 drive screws (3) bracket rails (3) Remove the floppy drive. Align the screws on the drive with the bracket rails in the computer, and gently position the drive until it clicks into place. Insert the floppy-drive cable into the cable release tab on the floppy drive and press down on the tab until it clicks to lock it in place.
Page 188 Enter and use the Diskette Drive option to enable your new floppy drive. See the documentation that came with the drive for instructions on installing any software required for drive operation. Verify that your computer works correctly by running the Dell Diagnostics.
Page 189: Installing A Pci Express Card
You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer supports a serial adapter and provides the following connectors for PCI Express cards.
Page 190 Remove the card retention mechanism: Place your thumb on the top of the card retention mechanism and grip the bottom of the retention mechanism with your fingers. With your free hand, gently squeeze the sides of the card retention mechanism to release it from the tab slots holding it in place.
Page 191 PCI Express x16 card lever securing slot (not all cards) securing tab PCI Express x16 card connector...
Page 192 fully seated card not fully seated card bracket within slot bracket caught outside of slot If applicable, before replacing the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. •...
Page 193: Removing A Pci Express Card
If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Page 194: Removing A Serial Port Adapter
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Installing a Serial Port Adapter Follow the procedures in "Before You Begin."...
Page 195: Power Supply
Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 197: Processor
(2) NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
Page 198: Installing The Processor
Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the processor. 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
Page 199 NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. If the release lever on the socket is not fully extended, move it to that position. Orient the front and rear alignment-notches on the processor with the front and rear alignment- notches on the socket.
Page 200 NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.
Page 201: About Your Ultra Small Form Factor Computer
Do not place your monitor on the computer. Use a monitor stand. NOTE: If you want to orient your computer under a desktop or on a wall surface, use the optional wall-mount bracket. To order this bracket contact Dell. Front View Ultra Small Form Factor Computer...
Page 202: Side View
USB connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. headphone connector Attach headphones to this connector. microphone connector Attach a microphone to this connector. power light The power light illuminates and blinks or remains solid to indicate different states: •...
Page 203: Back View
vents The vents, which are on each side of the computer, allow air to flow through your computer. To ensure proper ventilation, do not block these cooling vents. Back View diagnostic lights See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer.
Page 204: Connecting A Vga Monitor
parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. •...
Page 205: Connecting Two Monitors
adapter cable Connecting Two Monitors cable adapter Use the cable adapter to connect a VGA monitor and a DVI monitor to the DVI-I connector on the back panel. When you connect two monitors, the driver will detect this connection and activate the multimonitor functionality.
Page 206 CAUTION: To avoid electrical shock, always unplug your computer from the power adapter before removing the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 207: System Board Components
System Board Components fan connector (FAN_FRONT) battery internal speaker connector (INT_SPKR) clear CMOS jumper (RTCRST) system board speaker (BEEP) 10 password jumper (PSWD) channel B memory connector (DIMM_2) hard-drive power connector (SATA_PWR) channel A memory connector (DIMM_1) 12 fan connector (FAN_REAR) SATA data cable connector(SATA0) 13 intrusion switch connector (INTRUDER) standby power indicator (AUX_LED)
Page 208: Cable Cover (Optional)
Ultra Small Form Factor Computer Jumper Setting Description PSWD (default) Password features are enabled. Password features are disabled. RTCRST (default) The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Cable Cover (Optional) Attaching the Cable Cover Ensure that all external device cables are threaded through the hole in the cable cover.
Page 209: Removing The Cable Cover
Hold the bottom piece of the cable cover and align the four tabs with the four slots on the computer’s back panel. Insert the tabs into the slots and slide the piece toward the diagnostic lights (see the illustration) until the cable cover is securely positioned. Install a security device in the security cable slot (optional).
Page 210: Connecting The Power Adapter
Connecting the Power Adapter CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Connect the external power adapter to the connector on the back of the computer. In order for the connection to be secure, verify that the latch engages completely.
Page 211: Badge
• green light — solid green indicates the power adapter is connected to an AC outlet and the computer. • amber light — solid amber indicates the power adapter is connected to an AC outlet but not the computer. The computer will not operate in this condition. Connect the power adapter to the USFF system and/or reset the power adapter by disconnecting and reconnecting the AC mains.
Page 212 Ultra Small Form Factor Computer...
Page 213: Ultra Small Form Factor Computer Specifications
Ultra Small Form Factor Computer Specifications Microprocessor ® ® ® Microprocessor type Intel Pentium or Celeron processor Level 1 (L1) cache 32 KB Level 2 (L2) cache 512-KB, 1-MB, or 2-MB pipelined-burst, eight-way set associative, write-back SRAM Memory Type 533-MHz DDR2 SDRAM Memory connectors Memory modules supported 256-MB, 512-MB, 1-GB, or 2-GB non-ECC...
Page 214 Video Type integrated Intel Graphic Media Accelerator 950 with integrated DVI with dual-monitor support Audio Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to-analog Controllers Drives one serial ATA controller supporting one device Expansion Bus Bus type SATA 1.0a and 2.0; USB 2.0 Bus speed SATA: 1.5 and 3.0 Gbps;...
Page 215 Key Combinations ® ® <Ctrl><Alt><Del> in Microsoft Windows XP, brings up the Windows Security ® window; in MS-DOS mode, restarts (reboots) the computer <F2> or <Ctrl><Alt><Enter> starts embedded system setup (during system start-up only) <Ctrl><Alt><b> automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in the system setup Boot Sequence option (during start- up only)
Page 216 Power Voltage auto-sensing power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz Backup battery 3-V CR2032 lithium coin cell Physical Without cable cover: Height 26.4 cm (10.375 inches) Width 8.9 cm (3.5 inches) Depth 25.3 cm (9.95 inches) Weight...
Page 217 Environmental Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft)
Page 219: Removing The Computer Cover
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 221: Module Bay
CD/DVD drive, or second hard drive in ™ the module bay. Your Dell computer ships with either a CD/DVD drive or an airbay (filler blank) installed in the module bay. You can secure a device in the module bay by two methods: •...
Page 222 module locking switch Press the device latch release so that the latch release pops out. device latch release...
Page 223 NOTICE: Do not place any heavy objects on top of the computer. Doing so may bend the chassis and cause difficulty in removing a module device. Pull the device by the latch release to remove the device from the module bay. latch release Slide the new device into the module bay.
Page 224: Securing A Device In The Module Bay
Securing a Device in the Module Bay To secure a device in the module bay, your computer is equipped with a module locking switch. To use this switch: Remove the computer cover. Gently press the module locking switch down until it locks into place. Replace the computer cover.
Page 225 bottom of computer device locking screw...
Page 227: Drives
Drives Your computer supports: • One serial ATA hard drive • One optional D-module CD/DVD drive, second hard drive, or floppy drive in the module bay General Installation Guidelines NOTE: For information on installing D-module drives, see the documentation that came with your optional device.
Page 228: Power Cable Connectors
Power Cable Connectors System Board Power Connector Serial ATA Power Connector power cable power input connector Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end.
Page 229: Hard Drive
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the power supply before removing the hard drive. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
Page 230 hard drive drive rails (2) power cable connector data cable connector Remove the data and power cables from the drive connectors. Remove the drive rails from the existing hard drive, and attach the drive rails to the replacement hard drive.
Page 231 drive drive rails (2) screws (4) NOTICE: Serial ATA data and power connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. When connecting cables to a drive, ensure that the connectors are oriented properly before you attach the cables to the drive.
Page 232 Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system. Test the hard drive by running the Dell Diagnostics. Install your operating system on the hard drive.
Page 233: Processor
Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: When replacing the processor, do not touch the underside of the new processor.
Page 234 Remove the heat sink. Remove the memory module (see "Replacing/Adding Additional Memory") closest to the heat sink. Press the release lever on the retention base until the heat sink is released. 1 top of heat sink 2 heat sink 3 retention base 4 release lever Gently lift the heat sink from the processor.
Page 235 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
Page 236 If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
Page 237 heat sink retention base release lever Replace the fan shroud. Replace the computer cover. Replace the cable cover, if used.
Page 239: Legacyselect Technology Control
LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom factory integration. LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and a PS/2 mouse.
Page 240: Dell Openmanage Client Instrumentation
Change the state of your computer, such as updating its BIOS or shutting it down remotely. A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User’s Guide available on the Dell Support website at...
Page 241: Option Settings
Press <Enter> again after you update the option setting. Exit and save system setup. Option Settings • On — If the computer cover is opened, the setting changes to Detected, and the following alert message displays during the boot routine at the next computer start-up: Alert! Cover was previously removed.
Page 242: Assigning A System Password
Option Settings You cannot change or enter a new system password if either of the following two options is displayed: • Set — A system password is assigned. • Disabled — The system password is disabled by a jumper setting on the system board. You can only assign a system password when the following option is displayed: •...
Page 243: Typing Your System Password
Typing Your System Password When you start or restart your computer, the following prompt appears on the screen. If Password Status is set to Locked: Type the password and press <Enter>. If you have assigned an administrator password, the computer accepts your administrator password as an alternate system password.
Page 244: Assigning An Administrator Password
You can only assign an administrator password when the following option is displayed: • Not Set — No administrator password is assigned and the password jumper on the system board is in the enabled position (the default setting). Assigning an Administrator Password The administrator password can be the same as the system password.
Page 245: Disabling A Forgotten Password And Setting A New Password
Entering System Setup Turn on (or restart) your computer. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ®...
Page 246 Options List — This field Option Field — This field contains information about each appears on the left side of option. In this field you can view your current settings and the system setup window. make changes to your settings. The field is a scrollable list Use the right- and left-arrow keys to highlight an option.
Page 247: System Setup Options
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may or may not appear. System Lists the computer name, BIOS version, and service tag. System Info Identifies whether the computer’s processor supports Hyper-Threading and CPU Info identifies the CPU speed, bus speed, clock speed, and L2 cache.
Page 248 SATA Operation Configures the operation mode of the integrated hard-drive controller. Normal — The hard-drive controller is configured for native mode. This mode provides the highest drive performance and most flexibility. Combination — The hard-drive controller is configured for combination mode. This mode enables compatibility with some older operating systems that do not support SATA drives.
Page 249 Enables and disables the integrated USB controller USB Controller Off - The USB controller is disabled On - the USB controller is enabled No Boot - The USB controller is enabled; however, the BIOS will not recognize USB storage devices. The factory default setting is On.
Page 250 This section displays available system security options. See "Security" for more Security information. This option provides restricted access to the computer's System Setup program in Admin Password the same way that access to the system can be restricted with the System Password option.
Page 251 This option appears in system setup only if a chassis intrusion event occurred. The Intrusion Status settings are Clear and Detected (default setting). Select Clear to clear the chassis intrusion status. Controls the TPM security device. TPM Security Off — TPM security device is Off. On —...
Page 252: Boot Sequence
You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities CD, but you want the computer to boot from the hard drive when the diagnostic tests are complete.
Page 253: Changing Boot Sequence For Future Boots
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again. The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
Page 254: Clearing Forgotten Passwords
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and administrator passwords. Follow the procedures in "Before You Begin."...
Page 255 Small Form Computer Ultra Small Form Factor Computer Advanced Features...
Page 256: Clearing Cmos Settings
Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Replace the computer cover. Connect your computer and monitor to electrical outlets, and turn them on. ®...
Page 257: Hyper-Threading
Place the password jumper plug on the RTC_RST pins and wait approximately 5 seconds. Remove the jumper plug from the RTC_RST pins and place it back on the password pins. Replace the computer cover. Attach the computer stand, if used. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Page 258 • Shutdown. This sleep mode removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an electrical outlet, it can be automatically or remotely started. For example, the Auto Power On option in system setup allows the computer to automatically start at a specified time.
Page 259: Replacing The Battery
Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
Page 260 NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
Page 261 Press the battery straight down into the connector until it snaps into place. Replace the computer cover. Enter system setup and restore the settings you recorded in step 1. Properly dispose of the old battery as described in the Product Information Guide. Battery...
Page 262 Battery...
Page 263: Factor Computers
Replacing the System Board Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers Shut down the computer through the Start menu. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
Page 264: Mini Tower System Board Screws
Mini Tower System Board Screws mini tower system board screws (10) Replacing the System Board...
Page 265: Desktop System Board Screws
Desktop System Board Screws desktop system board screws (10) Replacing the System Board...
Page 266: Small Form Factor System Board Screws
Small Form Factor System Board Screws small form factor system board screws (8) Place the system board assembly that you just removed next to the replacement system board to ensure it is identical. Replacing the System Board: Mini Tower, Desktop, and Small Form Factor Computers Gently align the board into the chassis and slide it toward the back of the computer.
Page 267: Ddr2 Memory Overview
NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell Support website at support.dell.com. DDR2 Memory Overview Dual-channel DDR2 memory modules should be installed in pairs of matched memory size. If the DDR2 memory modules are not installed with the same amount of memory in each channel, the computer will continue to operate, but with a slight reduction in performance.
Page 268: Addressing Memory With 4-Gb Configurations
Be sure to install a single memory module in DIMM1, the connector closest to the processor, before you install modules in the other connectors. NOTE: The ultra small form factor computer has only two slots which are considered an interleaved pair.
Page 269: Removing Memory
Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in connectors DIMM1 and DIMM2 or connectors DIMM3 and DIMM4.
Page 270: Replacing/Adding Additional Memory
You can do so by touching an unpainted metal surface on the computer chassis. NOTE: Memory purchased from Dell is covered under your computer warranty. Follow the procedures in "Before You Begin."...
Page 271 1 cutouts (2) 2 memory module 3 notch 4 crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
Page 272 Then repeat steps 5, 6, and 7. When the System Memory total is correct, press <Esc> to exit system setup. Run the Dell Diagnostics to verify that the memory modules are operating properly. Memory...
Page 273: Replacing The Computer Cover
Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. Ensure that no tools or extra parts are left inside the computer.
Page 274 Replacing the Computer Cover...
Page 275: Computer, Keyboard, And Monitor
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water.
Page 276: Cds And Dvds
CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.
Page 277: Drivers
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Page 278: Reinstalling Drivers And Utilities
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD (ResourceCD) is optional, and as such, may not ship with certain computers.
Page 279: Creating A Restore Point
Choose the appropriate selections for System Model, Operating System, Device Type, and Topic. Click My Drivers in the Topic drop-down menu. The Drivers and Utilities CD scans your computer’s hardware and operating system and then displays a list of device drivers for your system configuration. Click the appropriate driver and follow the instructions to download the driver for your computer.
Page 280: Undoing The Last System Restore
If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.
Page 281: Reinstalling Windows Xp
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP.
Page 282 If you want to install a new copy of Windows XP, press <Esc> to select that option. Press <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices.
Page 283 Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve. Reinstalling Drivers and the Operating System...
Page 284 Reinstalling Drivers and the Operating System...
Page 285: Battery Problems
— If you have to repeatedly reset time and date information after turning on the EPLACE THE BATTERY computer, or if an incorrect time or date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 286: Problems Writing To A Cd/Dvd-Rw Drive
INDOWS BEFORE WRITING TO A DISC Management." Hard drive problems IDE H — The Dell IDE Hard Drive Diagnostics is a utility UNNING THE RIVE IAGNOSTICS that tests the hard drive to troubleshoot or confirm a hard drive failure. Turn on your computer (if your computer is already on, restart it).
Page 287: Lockups And Software Problems
Product Information Guide. NOTE: If you installed a unique image on your computer or if you had to reinstall your operating system, run the DSS utility. DSS is available on your Drivers and Utilities CD and at support.dell.com. ® ®...
Page 288: A Program Stops Responding
— If you are unable to get a response by pressing a key on your keyboard or URN THE COMPUTER OFF moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.
Page 289: Other Software Problems
• Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory. • Reseat the memory modules to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics. Solving Problems...
Page 290: Mouse Problems
• Reseat the memory modules to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines. • Run the Dell Diagnostics. Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Page 291: Network Problems
UN THE IAGNOSTICS HECK FOR SOFTWARE AND HARDWARE CONFLICTS Network Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. —...
Page 292: Printer Problems
— The computer is either turned off or is not receiving power. F THE POWER LIGHT IS OFF • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.
Page 293: Restoring Default Settings
— HECK THE PRINTER CABLE CONNECTIONS • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. — Ensure that the electrical outlet is working by testing it with another EST THE ELECTRICAL OUTLET device, such as a lamp.
Page 294: Sound And Speaker Problems
enter — See the device’s documentation for the recommended settings. Then HECK THE OPTION SETTING system setup and ensure that the Serial Port #1 setting (or the Serial Port #2 settings if you have an optional serial port adapter installed) or the LPT Port Mode setting matches the recommended settings. UN THE IAGNOSTICS Sound and Speaker Problems...
Page 295: No Sound From Headphones
— Your speakers do not work if the CD drive is operating in analog mode. NABLE DIGITAL MODE Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. Click Sounds and Audio Devices. Click the Hardware tab. Double-click the name of your CD drive.
Page 296 — Click or double-click the speaker icon in the lower-right DJUST THE INDOWS VOLUME CONTROL corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Solving Problems...
Page 297: Video And Monitor Problems
Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures.
Page 298: If The Screen Is Difficult To Read
If the screen is difficult to read — See the monitor documentation for instructions on adjusting the HECK THE MONITOR SETTINGS contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. — If your speaker system includes a subwoofer, OVE THE SUBWOOFER AWAY FROM THE MONITOR ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
Page 299: Transferring Information To A New Computer
Microsoft® Windows® XP Features Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as: •...
Page 300: User Accounts And Fast User Switching
On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. Click Finished and restart the new computer.
Page 301: Setting Up A Home And Office Network
Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
Page 302 Microsoft® Windows® XP Features...
Page 303: Glossary
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. and an electrical outlet. — The length of time (years) B A T T E R Y L I F E S P A N AC —...
Page 304 — A communication pathway between the CD-RW/DVD — A drive, sometimes referred to B U S D R I V E components in your computer. as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) —...
Page 305 O D E a DVD. Data can be written to a DVD+RW disc, and then on a sticker on your Dell™ computer. Use the Express erased and written over (rewritten). (DVD+RW technology Service Code when contacting Dell for assistance. Express is different from DVD-RW technology.)
Page 306 — A display setting that often measured in GHz. E X T E N D E D D I S P L A Y M O D E allows you to use a second monitor as an extension of your —...
Page 307 I C — Industry Canada — The Canadian regulatory body — kilobit — (written as Kb) A unit of data that equals responsible for regulating emissions from electronic 1024 bits. A measurement of the capacity of memory equipment, much as the FCC does in the United States. integrated circuits.
Page 308 Internet and exchange e-mail. — A bay that supports devices such as M O D U L E B A Y optical drives, a second battery, or a Dell TravelLite™ module. — An I/O port often used to P A R A L L E L C O N N E C T O R —...
Page 309 local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks. RAI D — redundant array of independent disks — A method of providing data redundancy. Some common PCMCI A —...
Page 310 E R V I C E are 800 x 600 and 1024 x 768. identifies your computer when you access Dell Support at The number of colors and resolution that a program displays support.dell.com or when you call Dell for customer depends on the capabilities of the monitor, the video service or technical support.
Page 311 password. Unless you understand what effect the settings a metal sheath around each pair of wires to protect against have on the computer, do not change the settings for this interference. program. UXGA — ultra extended graphics array — A video —...
Page 312 resistance. floppy disks, about twice as thick, and hold up to 100 MB of data. W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery.
Page 313: Dell Diagnostics
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance.
Page 314: Dell Diagnostics Main Menu
Dell NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Your computer’s Service Tag is listed in the System Info option in system setup.
Page 315 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Page 316: System Lights
Check the diagnostic lights to see if the times and then turns specific problem is identified. Solid yellow The Dell Diagnostics is running a test, If the Dell Diagnostics is running, or a device on the system board may be allow the testing to complete.
Page 317: Diagnostic Lights
Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel.
Page 318 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. A possible graphics card failure has • If the computer has a graphics card, occurred.
Page 319: Beep Codes
• If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. Memory modules are detected, but a • Ensure that no special memory memory configuration or compatibility module/memory connector placement error exists.
Page 320 Contact Dell for technical assistance. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ROM BIOS checksum failure 1-2-1 Programmable interval timer failure 1-2-2 DMA initialization failure 1-2-3 DMA page register read/write failure Video Memory test failure 1-3-1 through 2-4-4...
Page 321: Error Messages
PLEASE NOTE THIS CHECKPOINT AND CONTACT ECHNICAL UPPORT Contact Dell and report the checkpoint code (nnnn) to the support technician. — See "Drive Problems." TTACHMENT FAILED TO RESPOND — Ensure that you spelled the command correctly, put spaces in the proper AD COMMAND OR FILE NAME place, and used the correct pathname.
Page 322 ISKETTE DRIVE SEEK FAILURE — See "Drive Problems." ISKETTE READ FAILURE — Run the Dell Diagnostics. ISKETTE SUBSYSTEM RESET FAILED — Slide the write-protect notch on the floppy disk to the open position. ISKETTE WRITE PROTECTED — Put a floppy disk in the drive.
Page 323 O BOOT SECTOR ON HARD DISK DRIVE information for the hard drive is correct. — Run the Dell Diagnostics. O TIMER TICK INTERRUPT — Replace the floppy disk with one that has a bootable operating SYSTEM DISK OR DISK ERROR system or remove the floppy disk from drive A and restart the computer.
Page 324 • If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. — See "Drive Problems." EEK ERROR — Run the Dell Diagnostics. HUTDOWN FAILURE — DAY CLOCK STOPPED —...
Page 325: Resolving Software And Hardware Incompatibilities
Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility. ® ® Microsoft Windows To resolve incompatibilities using Device Manager: Click the Start button and click Control Panel.
Page 326 Troubleshooting Tools and Utilities...
Page 327: Online Services
Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
Page 328: Autotech Service
Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region.
Page 329: Problems With Your Order
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
Page 330 Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
Page 331: Contacting Dell
Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
Page 332 If you do not see a telephone number listed that is specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
Page 333 Local Numbers, and Country Code Toll-Free Numbers City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
Page 334 Country Code: 32 Technical Support for Inspiron XPS computers only 02 481 92 96 City Code: 2 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 .65...
Page 335 Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell toll-free: 800 858 0950 Precision™) Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches,...
Page 336 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for Inspiron XPS computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
Page 337 Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for Inspiron XPS computers only 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
Page 338 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
Page 339 Country Code: 353 Technical Support for Inspiron XPS computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
Page 340 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
Page 341 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 88 0193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 88 1306...
Page 342 Website: support.euro.dell.com International Access Code: 00 Technical Support for Inspiron XPS computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
Page 343 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Nicaragua General Support 001-800-220-1006 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care...
Page 344 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
Page 345 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130...
Page 346 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
Page 347 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct and general)
Page 348 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
Page 349 Warranty Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Page 350 Warranty...
Page 351: Fcc Notices (U.s. Only)
A Notice About Shielded Signal Cables: Use only shielded cables for connecting peripherals to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment.
Page 352: Fcc Identification Information
Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •...

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