Other Software Problems; Memory Problems - Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF User Manual

Other software problems

C
HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR
TROUBLESHOOTING INFORMATION
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See the
software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
ACK UP YOUR FILES IMMEDIATELY
U -
SE A VIRUS SCANNING PROGRAM TO CHECK THE HARD DRIVE
S
AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
MENU
R D D
UN THE ELL IAGNOSTICS
problem.

Memory Problems

NOTE:
Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot
display errors or problems. This series of beeps identifies a problem. See "
information.
Fill out the Diagnostics Checklist
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
I
F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory.
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory.
• Run the Dell Diagnostics.
—
— If all tests run successfully, the error condition is related to a software
as you complete these checks.
—
, , CD
FLOPPY DISKS OR S
Beep Codes
Start
" for more
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Solving Problems