Dell Diagnostics Main Menu - Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF User Manual

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Select the IDE CD-ROM Device option from the CD boot menu.
4
Select the Boot from CD-ROM option from the menu that appears.
5
Type
6
1
Type
7
2
Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,
8
select the version appropriate for your computer.
When the Dell Diagnostics Main Menu appears,
9

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
1
option you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
If a problem is encountered during a test, a message appears with an error code and a description
2
of the problem. Write down the error code and problem description and follow the instructions
on the screen.
If you cannot resolve the error condition,
NOTE:
technical support will ask for your Service Tag. Your computer's Service Tag is listed in the System Info
option in system setup.
If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
3
described in the following table for more information.
Tab
Results
Errors
Help
314
Troubleshooting Tools and Utilities
to start the Drivers and Utilities CD menu.
to start the Dell Diagnostics.
Function
Performs a quick test of devices. This test typically takes 10 to 20 minutes
and requires no interaction on your part. Run Express Test first to increase
the possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes an hour or
more and requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a
test based on the symptom of the problem you are having.
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and the problem description.
Describes the test and may indicate requirements for running the test.
select the test you want to
contact Dell
run.

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