Troubleshooting Checklists; Troubleshooting Network Hardware Connections; Troubleshooting Netware Protocol; Netware Checklist - Mita DP-2800 Instruction Handbook Manual

8.5 Troubleshooting Checklists

Use the checklists in this section to identify and solve problems.

8.5.1 Troubleshooting Network Hardware Connections

Be sure that the EcoLAN 1000E has properly selected the connector type that you are
using. The connector type is listed on the status/configuration report: 10BaseT or
Thinnet.
• For Thinnet, check that network connector is plugged into the BNC connector on
the EcoLAN 1000E. If the printer is at the end of a run, ensure that a 50-ohm
terminator is installed.
• For 10BaseT, check that the network connector is plugged into the RJ connector on
the EcoLAN 1000E.
• Try another cable to make sure you do not have a bad cable.
If you are using a 10BaseT concentrator hub that does not support the link signal, use
Manual Ethernet Port selection instead of the factory default of Automatic Ethernet
Port selection. Refer to Appendix A.

8.5.2 Troubleshooting NetWare Protocol

It is recommended you use MAP to get the NetWare setup and parameter values. If
you have not resolved the problem after running MAP, go through the checklists in
this section.
8.5.2.1
• Is the print server name entered correctly? The factory-default name is XXX_serial
number, where XXX is a three-letter designation for the manufacturer. The serial
number is located on the card.
• Did you assign print queues to the printer? It is recommended you assign each print
queues to only one EcoLAN 1000E-connected printer. If print queues are assigned
to other network printers, the print jobs may be going to an other network printer.
• Did you assign the printer to the type Remote Other /Unknown?
Operation and Troubleshooting 8-6

NetWare Checklist