Troubleshooting - Roland XV-5050 Owner's Manual

Troubleshooting

If no sound can be heard, or if the unit does not perform as you expect, check the following points first. If this does not resolve the problem,
contact your dealer or a nearby Roland service station.
* If a message appears during operation, consult the following section Error Messages (p. 137).
Problem Cause
No sound Is the VOLUME lowered?
Have connections been made correctly?
Is the MIDI receive channel correct?
Are the Tone, Patch and Part level settings exces-
sively low?
Are Tones or Parts turned off?
Are the key range settings correct?
Has the volume been lowered by volume/ex-
pression messages received from an external de-
vice?
Are the effect settings correct?
Are the output destination settings correct?
Is MIDI-USB Thru turned on?
Pitch is wrong Is the Master Tune setting correct?
Is Scale Tune selected?
Are the pitch settings for each Tone and each
Part correct?
Have pitch bend messages received from an ex-
ternal device caused the pitch to "stick"?
Effects do not apply Are MFX, CHORUS, and REVERB turned off?
Are the various effect settings correct?
Are the receive channel and receive switch set-
MIDI messages are
not received correctly tings correct?
Are the exclusive receive settings correct?
Is the DEMO PLAY screen displayed?
Song data does not Are you playing back from the middle of the
playback correctly song?
Are you playing back GS format song data?
Is the Patch mode selected?
136
Action
Check the VOLUME knob, and the volume settings on the connected amp/mixer,
etc.
If there is sound in the headphones, it is possible that the connection cables are bro-
ken, or that the amp or mixer is malfunctioning. Check the connection cables and
other devices once again.
Make sure that the MIDI transmit channel of the connected device matches the re-
ceive channel of the XV-5050 (p. 19).
Check the level settings of each Tone, Patch and each Part. (Tone p. 48, Patch p. 40,
Part p. 65)
Check the on/off settings of each Tone and each Part. (Tone p. 39, Part p. 63)
Check the key range settings of each Tone and each Part. (Tone p. 41, Part p. 64)
The volume will return to normal when the power is turned on once again. When a
Performance is selected, the reception status for each type of message can be viewed
in the [INFO] screen (p. 67).
Check settings such as Effect On/Off (p. 69), and Effect Balance and Level (pp. 75–
103).
Check the Output Assign and MFX Output Assign settings. (p. 74)
Turn the MIDI-USB Thru parameter off, or turn on the MIDI Thru parameter in the
connected computer (p. 109).
Check the setting. (p. 110)
Check the setting. (p. 110)
Check each setting. (Tone p. 45, Part p. 66)
The pitch will return to normal when the power is turned on. If a Performance is se-
lected, the [INFO] screen (p. 67) allows you to check the reception status of each type
of messages.
Hold down [SHIFT] and press [PATCH FINDER] to check each setting. (p. 69)
If the send levels to each effect are at 0, effects will not apply. Check each setting. (p.
74)
Even if the send level to each effect is above 0, effects will not apply if the MFX Out-
put Level, Chorus Level, and Reverb Level are set to 0. Check each setting. (p. 74)
If Output Assign is set to PATCH for each Part of the Performance, the sound will
be output according to the Output Assign settings of the Patch (for each Tone) which
is assigned to those Parts. This means that if the Output Assign of (each Tone in) the
Patch is set to PATCH, the MFX sound will not be output. (p. 40)
Check the settings for the MIDI receive channel (p. 108) and the various switches for
reception of MIDI messages (p. 108).
In order for system exclusive messages to be received, the Device ID Number must
match that of the transmitting device, and the System Exclusive receive switch must
be on. (p. 108) Also, if you wish to rewrite data in the USER group, the System Ex-
clusive message Protect Switch must be turned off as well. (p. 105)
When the DEMOPLAY screen is displayed, MIDI messages received from an exter-
nal device will be ignored.
The beginning of a General MIDI score song contains a GM System On message. In
some cases, a General MIDI Score cannot be played back correctly unless this mes-
sage is received.
Since the XV-5050 is a General MIDI system compatible sound source, there may be
cases in which GS format song data will not playback correctly.
When song data is played back in the Patch mode, only the sound of a single Part is
played. Change to the Performance mode, then play the song data.