1) If SDL or SSO is used for the login service, switch to default authentication before backing up the user information. Although SST will back up SDL user infor-

mation, it is recommended to export the user information just in case. For SDL user information backup, go to User Management page of Simple Device Login

site and export the data. (The SDL login page opens with the URL "http://<device IP address>:8000/sdl/").

If a hard disk of a system that uses SDL or SSO is formatted without changing the login service to the default authentication, the error message "The login service

must be set again with SMS" appears and the system cannot start up when you attempt to restart the system after formatting. If this problem occurs, change the

login service to SDL or SSO with SMS. If you cannot access to SMS since you do not have the IP address of the device, start the system with FIXIP mode -

hold down the numeric keys 1 and 7 and turn the power switch on. The IP address "172.16.1.100" will be automatically assigned for the device. Then log in to

SMS specifying the address.

2) While holding down the 2 and 8 buttons, start up the device in download mode.

As in the case of Sramimg.bin, the function is available only when the device is in Download Mode.

3) Connect the PC to the device and start the Service Support Tool.

4) In Download/Upload session of SST, select the appropriate device model, System in the tree view, and take necessary steps to connect to the device.

5) Click Upload the Backup Data button.

6) Click the option "Meapback.bin" from Name list of Backup Data Available for Selection, and click Start Storing button.

Selecting Meapback.bin

7) When the data has been generated, enter an appropriate name in File name field and click Save button; then, click OK button to end the backup session.

8) In Selecting Model/Unit screen, select HDFormat and start formatting. All the partitions in the hard disk drive will be formatted.

Restoring the Backup Data

1) After formatting the hard disk drive with SST, install the System, MEAP Contents, Language, and Remote UI files.

2) To restore the backup "Meapback.bin," click Download the Backup Data button.

3) Select the backup data file and click Start Writing button to download the backup data. Note that SST cannot restore backup data created with a different version.

Selecting Backup Data

F-11-57

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Chapter 11

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Table of Contents