Operating Problems - Palm Tungsten Tungsten E Handbook

Appendix B Frequently Asked Questions

Operating problems

Problem
I don't see anything on my
handheld's screen.
I get a warning message
telling me my handheld
memory is full.
My handheld keeps turning
itself off.
282
Solution
Try each of these in turn:
Press an application button to ensure that your handheld is
turned on.
Tap the Brightness icon
input area. If the Brightness dialog box appears, adjust the
brightness by pressing and holding Up on the 5-way
navigator for a few seconds. If this doesn't work, press and
hold Down on the navigator for a few seconds.
If your handheld was exposed to cold, make sure it is at
room temperature.
Charge your handheld.
Perform a soft reset. If your handheld still doesn't turn on,
perform a hard reset. See
Appendix A.
With a hard reset, all records and entries stored
IMPORTANT
on your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your computer
during the next HotSync operation.
Try each of these in turn:
Purge records from Calendar and Tasks. This deletes tasks
and past Calendar events from the memory of your
handheld. See "Purging records"
perform a HotSync operation to recover the memory.
Delete unused memos and records. If necessary, you can
save these records. See
You must perform a HotSync operation to recover the
memory.
If you have installed additional applications on your
handheld, remove them to recover memory.
See "Removing applications"
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at 30 seconds or at one, two,
or three minutes. Check the Auto-off after setting on the Power
Preferences screen. See
in the upper-right corner of the
"Resetting your handheld"
in Chapter
"Deleting records"
in Chapter 4.
"Power Preferences"
in
4. You must
in Chapter 4.
in Chapter 16.