Application Problems - Palm Tungsten Tungsten E Handbook

Appendix B Frequently Asked Questions

Application problems

Problem
I tapped the Today button, but
it does not show the correct
date.
I know I entered some records,
but they do not appear in the
application.
I'm having problems listing
memos or notes the way I want
to see them.
I created an event in Calendar,
but it doesn't appear in the
Week View.
My vCard or vCal e-mail
attachment isn't forwarding
correctly.
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Solution
Your handheld is not set to the current date. Make sure the Set
Date box on the Date and Time Preferences screen displays the
current date. See "Date & Time Preferences"
more information.
Try each of these in turn:
Check the Categories pick list (upper-right corner). Select
All to display all the records for the application.
Check Security and confirm that Private Records is set to
Show private records.
In Tasks, tap Show and see if Show Only Due Items is
selected.
Try each of these in turn:
If you cannot manually arrange the order of memos or
notes in the list screen, select Preferences from the Options
menu and make sure that Sort by is set to Manual.
If you choose to view your memos or notes alphabetically
on Palm Desktop software and then perform a HotSync
operation, the memos on your handheld still appear in the
order defined in the Preferences setting. In other words, the
sort settings you use with Palm Desktop software are not
transferred to your handheld.
If you have two or more events with the same start time, the
events will appear next to each other in Week View. To see the
overlapping events, select Day view.
Palm Desktop software provides several features that interact
with e-mail client software on a Windows computer. For these
features to work correctly, the e-mail client software must be
properly configured. Follow these steps to check the
configuration:
Click the Windows Start menu, and then select Settings.
1.
Select Control Panel.
2.
Select Internet Options, and then click the Programs tab.
3.
Make sure that the E-mail field is set to the correct e-mail
4.
client software.
in Chapter 16 for