Recharging Problems; Password Problems - Palm Tungsten Tungsten E Handbook

Recharging problems

Problem
When I connect my handheld
to a power source using the
power adapter cable, it does
not charge.

Password problems

Problem
I forgot the password, and my
handheld is not locked.
I forgot the password, and my
handheld is locked.
Solution
Try each of these in turn:
Confirm that your handheld is firmly connected to the
power adapter cable.
Confirm that your power adapter cable is plugged into an
AC outlet that has power.
Press the power button, and then tap the Home icon
Confirm that there is a lightening bolt on the battery icon at
the top of the screen.
Charge your handheld for at least three full hours.
Solution
First, use the password hint to try to remember the
password. If this doesn't help or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation before you
delete the password, the HotSync process backs up all
entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:
Use the Palm Desktop software and the cable or infrared
a.
communication to synchronize your data.
Tap Forgotten Password in Security to remove the
b.
password and delete all private records.
Perform a HotSync operation to synchronize your data
c.
and restore the private records by transferring them
from your computer to your handheld.
First, use the password hint to try to remember the
password. If this doesn't help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See
Appendix A for more information.
Recharging problems
"Performing a hard reset"
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