Page 1 Handbook for the Palm T u ngsten E Handheld...
Page 2 Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook. Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.
Page 3: Table Of Contents
Chapter 1: Setting Up Your Palm™ Tungsten™ E Handheld ... . 1 System requirements ..........1 Minimum requirements: Windows computers .
Page 4 Removing applications ......... . . 58 Removing Palm Desktop software ....... . . 58 Chapter 5: Using Calendar .
Page 5 Scheduling repeating or continuous events ......67 Setting an alarm for an event ........67 Setting an event location .
Page 6 Options menu ..........107 Chapter 11: Using Palm™ Photos ....... . 109 Viewing photos .
Page 7 Setting Tasks Preferences ........125 Chapter 13: Using Palm™ VersaMail™ Personal E-mail Software ..127 VersaMail application features .
Page 8 Contents Synchronizing e-mail between the handheld and the desktop ... 196 Configuring account settings in HotSync Manager ....196 Setting synchronization options and account settings .
Page 9 Keylock Preferences ..........242 Power Preferences .
Page 10 Contents...
Page 11: Chapter 1: Setting Up Your Palm™ Tungsten™ E Handheld
CD-ROM (see System requirements Palm™ Desktop software contains all of the applications you need to set up and operate your handheld. You must install this software on your desktop computer before you can use your handheld. To install and operate Palm Desktop software, your computer system must meet the requirements described in this section.
Page 12: Minimum Requirements: Mac Computers
Mac computer or compatible with a PowerPC processor Mac OS 9.1 or later with 12MB available memory or Mac OS X, version 10.1.2 to 10.2.6 (Mac OS X requires administrator rights to install Palm Desktop software) 25MB available hard disk space...
Page 13: Step 2: Set Up Your Handheld
Double-click the Software Installation CD icon that appears on the Mac: desktop, and then double-click the Palm Desktop Installer icon. You need administrator rights to install Palm Desktop software on a NOTE computer running Windows 2000/XP or Mac OS X.
Page 14: Step 5: Perform A Hotsync Operation
Desktop software on your computer. This is called synchronizing your data. Performing HotSync operations ensures that you always have a backup copy of the information that you enter on your handheld. You can also use Palm Desktop software to enter information on your desktop computer, and then transfer the information to your handheld through a HotSync operation.
Page 15: Congratulations
For more information about using Palm Desktop software, see the following: The online Help for Palm Desktop software. To access the online Help, go to the Help menu in Palm Desktop software. The electronic Palm Desktop Software for the Macintosh User’s Guide. To...
Page 16 Chapter 1 Setting Up Your Palm™ Tungsten™ E Handheld...
Page 17: Chapter 2: Exploring Your Handheld
Your Palm™ Tungsten™ E handheld can help you stay organized, on time, and up to date with daily tasks while you are away from your desk. Use your new handheld to enter your schedule; maintain contact names, addresses, and phone numbers;...
Page 18: Locating Top Panel Components
Chapter 2 Exploring Your Handheld Screen Star icon Input area Navigator Application buttons Locating top panel components Power button/ Keylock control Stylus Headphone jack Displays the applications and information stored on your handheld. Tap this icon to perform a HotSync The area where you write letters and numbers using the ®...
Page 19: Locating Back Panel Components
Expansion card slot IR port Headphone jack Stylus Power button/ Keylock control Locating back panel components Reset button Speaker Accepts Secure Digital (SD), Secure Digital Input/Output (SDIO), or MultiMediaCard (MMC) expansion cards (sold separately). Expansion cards enable you to listen to MP3 files, back up data, add more memory, add optional peripherals such as a camera, or use additional applications.
Page 20: Locating Bottom Panel Components
Chapter 2 Exploring Your Handheld Locating bottom panel components Power connector Power connector USB port Adjusting brightness If lighting conditions make it difficult for you to see the information on your handheld, you can adjust the brightness of the screen backlight. To adjust the brightness of the backlight: Tap the Brightness icon You can assign the full-screen pen stroke to access the brightness control.
Page 21: Tapping And Typing
To insert a card: Insert the card into the expansion slot with the label side facing the display. Push the card in with your thumb. To remove a card: Push lightly against the card with your thumb. Slide the card out of the expansion slot. Push For complete information about working with expansion cards, see Tapping and typing...
Page 22: Elements Of The Handheld Interface
Chapter 2 Exploring Your Handheld With your handheld turned on, you can tap the handheld screen to perform many operations, such as the following: Open applications. Select menu commands. Initiate a Find operation to search through applications installed on your handheld for specific text.
Page 23 Tap the Clock icon Clock The display closes automatically after two seconds. With the cursor in an input field, tap ABC to activate the alphabetic keyboard. With the cursor in an input field, tap 123 to activate the numeric keyboard. Previous/next arrows Scroll bar Command button...
Page 24: Using The Navigator
Chapter 2 Exploring Your Handheld Displaying online tips Many of the dialog boxes that appear on your handheld contain a Tips icon in the upper-right corner. Online tips anticipate questions you might have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.
Page 25: Additional Software
Internet while installing some applications from the CD-ROM. See the individual software application documentation for information. For details on using the multimedia applications included on the CD-ROM www.palm.com/support/tungstenE Guide. and click the link for Photos, Music & Videos Additional software...
Page 26 Chapter 2 Exploring Your Handheld...
Page 27: Chapter 3: Entering Data On Your Handheld
This chapter explains several ways to enter data on your handheld, including using the onscreen keyboard, using Graffiti devices with infrared (IR) ports. Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld.
Page 28: Using Graffiti ® 2 Writing
Chapter 3 Entering Data on Your Handheld Tap the characters to enter text and numbers. When a keyboard is open, you can tap the abc, 123, or Int’l boxes to open any of the other keyboards, including the international keyboard. Caps lock Caps shift Numeric...
Page 29: Writing In Graffiti 2 Input Areas
Writing in Graffiti 2 input areas You can write Graffiti 2 characters in the designated input area, or you can turn on Writing Area and write outside the input area. See Chapter 2 for the location of the input area. Using Writing Area When Writing AreaPreferences are turned on and active, the full screen is available for Graffiti 2 writing;...
Page 30: Graffiti 2 Character Set
Chapter 3 Entering Data on Your Handheld Graffiti 2 character set Graffiti 2 alphabet Draw letters on the abc and ABC writing area Letter Strokes Letter Strokes...
Page 31 Graffiti 2 numbers Draw numbers on the 123 writing area Number Strokes Punctuation marks Draw these marks on the abc or ABC writing area Mark Stroke Period Comma Apostrophe Space Question Exclamation Number Strokes Mark Stroke Ampersand & Carriage return Straight quotes “...
Page 32 Chapter 3 Entering Data on Your Handheld Draw these marks on the 123 writing area Mark Period Comma Tilde Dash — Plus Asterisk Accented characters Draw accents on the 123 writing area Accent Acute á Grave à Tilde ã Using these accent strokes, you can write the following accented letters: à...
Page 33 To write symbols and special characters: Enter the Punctuation Shift stroke: Punctuation Shift When Punctuation Shift is active, an up arrow symbol appears in the lower- right corner of the handheld screen. If you accidentally activate Punctuation Shift, another Punctuation Shift stroke will cancel it. Punctuation Shift indicator Drawing two Punctuation Shift strokes also cancels the automatic NOTE...
Page 34: Graffiti 2 Shortcuts
Chapter 3 Entering Data on Your Handheld Graffiti 2 Gestures Draw gestures on the abc or ABC writing area Gesture Copy Erase Punctuation Shift Short Cut Graffiti 2 ShortCuts Graffiti 2 writing comes with several predefined ShortCuts. You can also create you own shortcuts.
Page 35: Beaming Data
IR port and that can read vCard data. You can beam the following information between devices with an IR port: The record currently displayed in Calendar, Contacts, Palm™ Photos, Note Pad, Tasks, or Memos All records of the category currently displayed in Calendar, Contacts, Tasks,...
Page 36 When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving device. For best results, Palm™ handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles.
Page 37: Sending Data
HotSync operation to synchronize the information on your computer with the information on your handheld. Many of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications. For more information on entering data on your computer, refer to the online Help in Palm Desktop software (for Windows users) and the Palm Desktop Software for the Macintosh User’s Guide on the Software...
Page 38: Importing Data
Memos archive (.mpa) Archive formats can be used only with Palm Desktop software. Use the archive file formats to share information with other people who use a Palm OS handheld or to create a copy of your important Palm Desktop information.
Page 39: Importing Data From A Mac Computer
Contacts archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help. Importing data from a Mac computer Palm Desktop software can import data from any applications that can export the...
Page 40 From the Fields pop-up menu, select the appropriate field. From the Delimiters pop-up menu, select the appropriate delimiter. Click OK. To add the imported data to your handheld, perform a HotSync operation. See Palm Desktop online Help for more information on importing and exporting data.
Page 41: Chapter 4: Working With Applications
CHAPTER 4 Working with Applications This chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.
Page 42: Opening Expansion Card Applications
Chapter 4 Working with Applications To open an application on your handheld: Tap the Home icon Tap the icon of the application that you want to open. If you have many applications installed on your handheld, press Down on the navigator to see all your applications.
Page 43: Categorizing Applications
To switch to an expansion card: Tap the pick list in the upper-right corner. When the highlight on the Home screen is and hold Select on the navigator to open the category pick list. Select the category item that matches the name of the expansion card. Categorizing applications You can assign an application to a category and then display either a single category or all your applications.
Page 44: Copying Applications To Or From An Expansion Card
Chapter 4 Working with Applications Tap the pick list next to each application to select a category. To create a new category, tap Edit Categories from the pick list. Tap New, enter the category name, and then tap OK to add the category. Tap OK again to close the Edit Categories dialog box.
Page 45 Select Copy on the App menu. Tap the Copy From pick list and select Handheld. Tap the Copy To pick list and select the card name. The Copy To pick list appears only if there are multiple cards available. Tap the application you want to copy. Tap Copy, and then tap Done.
Page 46: Selecting Copy Settings
Chapter 4 Working with Applications Selecting copy settings When using the copy feature, you can set how applications are sorted and listed, as well as whether to copy only the application or both the application and its data files. To select copy settings: Tap the Home icon Tap the Menu icon Select Copy on the App menu.
Page 47: Graffiti 2 Menu Commands
To open the menu bar: Open an application (such as Memos). Do one of the following: – Tap the Menu icon – Tap the title area (white text on black background) at the upper-left corner of the screen. Tap the Menu icon Graffiti 2 menu commands Most menu commands have an equivalent Graffiti 2 Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers.
Page 48: Performing Common Tasks
The tasks described in this section use the term records to refer to an individual item in any of the applications: a single Calendar event, Contacts entry, Palm™ Photos photo, Note Pad note, Tasks task, Memos memo, or Expense item.
Page 49: Editing Records
Enter text for the record. (Optional) Tap Details to select attributes for the record. (In Note Pad, the Details command is located on the Options menu.) In Contacts, Note Pad, and Memos only: Tap Done. Editing records After you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your handheld is in Edit mode: A blinking cursor One or more dotted edit lines...
Page 50: Deleting Records
A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm™ Desktop software, be sure that the check box is selected. If you don’t want to save a copy, tap the check box to deselect it. (The archive option is not available in Palm Photos and Note Pad.)
Page 51: Purging Records
Purging is not available in Contacts, Palm Photos, Note Pad, or Memos. You must delete outdated records manually from these applications.
Page 52 Chapter 4 Working with Applications The illustrations in this section come from Contacts, but you can use these procedures in all the applications in which categories are available. The only exception is that the steps for moving photos into albums is slightly different. “Filing photos in albums”...
Page 53 To define a new category: Tap the category pick list in the upper-right corner of the screen or list. Tap here Select Edit Categories. Tap New. Enter the name of the new category, and then tap OK. Tap OK. You can assign any of your records to the new category. To rename a category: Tap the category pick list in the upper-right corner of the screen or list.
Page 54: Finding Information
Chapter 4 Working with Applications Enter the new name for the category, and then tap OK. Tap OK. You can group the records within two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.
Page 55 Looking up Contacts records In Contacts, you can use the Look Up line with the stylus or navigator to look up and quickly scroll to any of your Contacts entries. To look up a Contacts record with the stylus: From the Contacts list screen, enter the first letter of the name you want to find. The list scrolls to the first entry that begins with that letter.
Page 56 Chapter 4 Working with Applications If there is only one possible match for a particular position, the highlight jumps to the next position. Press Up or Down on the navigator to select the next letter of the name you want to find.
Page 57: Sorting Lists Of Records
Sorting lists of records Sorting is available in applications that have list screens: Contacts, Note Pad, Tasks, Memos, and Expense. You can also sort photos in Palm Photos. See album” Chapter 11 You can also assign records to categories. See NOTE in this chapter.
Page 58: Attaching Notes
To sort the Note Pad or Memo list manually, tap and drag a note or memo to a new location in the list. To make the list appear in Palm Desktop software as you manually sorted it on your handheld, open the application in Palm Desktop software, and then click Sort by.
Page 59: Choosing Fonts
To delete a note: Tap the Note icon Tap Delete, and then tap Yes. Choosing fonts In many applications, you can change the font style to make text easier to read. You can choose small, small bold, large, or large bold fonts in each application that enables you to change the font style.
Page 60: Receiving Alerts
The Reminders screen displays alerts that await attention. Receiving alerts from Palm Desktop software You can set an option to receive Calendar event alerts from Palm Desktop software. The feature is disabled by default, so you must enable it within Palm Desktop software.
Page 61: Hiding Or Masking Private Records
Installing and removing applications This section explains how to install and remove applications and other files on your handheld or on an expansion card, and how to remove Palm Desktop software from your computer. Installing files and add-on applications Your handheld comes with many applications installed and ready to use.
Page 62: Installing Applications And Files On A Windows Computer
From My Computer or Windows Explorer, select the file(s) or folder that you want to install. Drag and drop the file(s) or folder onto the Palm Quick Install icon on the Windows desktop. Palm Quick Install displays a confirmation dialog box that shows whether the files will be installed on your handheld or on an expansion card, and you can choose the username to which the files will be installed.
Page 63 HotSync operation. If the files still remain in the list, they are not associated with an application on your handheld and cannot be installed. Expansion cards may also hold files that are not Palm application files. To drag and drop applications or files onto the Palm Quick Install window: Copy or download the application(s) or file(s) you want to install onto your computer.
Page 64 HotSync operation. If the files still remain in the list, they are not associated with an application on your handheld and cannot be installed. Expansion cards may also hold files that are not Palm application files.
Page 65: Palm Quick Install Tips
Expansion cards may also hold files that are not Palm application files. To use the right-click menu to send the file to Palm Quick Install: Copy or download the application(s) or file(s) you want to install onto your computer.
Page 66: Installing Applications And Files On A Mac Computer
Chapter 4 Working with Applications When you drag and drop a folder, Palm Quick Install looks at files in the first level of subfolders only; it does not look at folders nested inside the subfolders. When you drag and drop a .zip archive, Palm Quick Install looks at files in the first level of the folder only;...
Page 67 This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files. For your handheld to recognize such a file, you must first launch the associated application at least once.
Page 68: Removing Applications
Tap Yes, and then tap Done. Removing Palm Desktop software If you no longer want to use Palm Desktop software, you can remove it from your computer. This process removes only the application files. The data in your Users folder remains untouched.
Page 69 Double-click the Palm Desktop Installer icon. From the Easy Install screen, select Uninstall from the pop-up menu. Select the software you want to remove. Click Uninstall. Select the folder that contains your Palm Desktop software files. Click Remove. Restart your computer. Installing and removing applications...
Page 70 Chapter 4 Working with Applications...
Page 71: Chapter 5: Using Calendar
Calendar enables you to quickly and easily schedule appointments or any kind of activity associated with a time and date. You can attach notes to Calendar events and set alarms to remind you when they happen. Certain tasks are common among several handheld applications. For more NOTE information, see Chapter...
Page 72: Working In Agenda View
Chapter 5 Using Calendar Working in Agenda View The Agenda View shows you your daily appointments and events, Task items in one screen. you can also choose to show messages from your e-mail program. To display the Agenda View: Tap the Agenda View button. Agenda View button Setting Agenda View display options You can customize the Agenda View appearance using the Display Options dialog...
Page 73: Working In Day View
Working in Day View Day View shows the calendar of your events for an entire day. Day View is the working area of Calendar, where you schedule and remove events, and set alarms. To display the Day View: Tap the Day View button. Day View button Setting Day View display options You can customize the Day View appearance using the Display Options dialog...
Page 74: Scheduling An Event
Chapter 5 Using Calendar Show Time Bars Show Category Column Scheduling an event When you schedule an event, its description appears on the time line, and its duration is automatically set to one hour. To schedule an event for the current day: Tap the time line that corresponds to the beginning of the event or tap New.
Page 75 Do one of the following: – Tap the time columns on the right side of the Set Time dialog box to set the start time, and then tap the End Time box and tap the time columns to set the end time.
Page 76 Chapter 5 Using Calendar – Press Right or Left on the navigator to scroll to the next or previous day. – Press Up or Down on the navigator to scroll within the current day. – Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar.
Page 77: Scheduling Repeating Or Continuous Events
Scheduling repeating or continuous events The Repeat function enables you to schedule events that recur at regular intervals or that extend over a period of consecutive days. To schedule a repeating or continuous event: Select the event. Tap Details. Tap the Repeat box to open the Change Repeat dialog box. Tap Day, Week, Month, or Year to set how often the event repeats.
Page 78 Chapter 5 Using Calendar To set an alarm for an event: Select the event to which you want to assign an alarm. Tap Details. Tap the Alarm check box to select it. The default setting, 5 Minutes, appears. Tap the pick list to select Minutes, Hours, or Days. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units.
Page 79: Setting An Event Location
Setting an event location Events can have a location that appears in the Day view and in the Details view. To add an event location: Select an event. Tap Details. Tap Location and enter a location. Tap OK. In Day view, the location appears in parenthesis after the event description. Rescheduling an event You can easily make changes to your schedule with your handheld.
Page 80: Working In Week View
Chapter 5 Using Calendar Perform one of the following: – To edit a category, select a category and tap Edit. – To create a new category, tap New. The Edit Category dialog box opens. Enter a new name and select a color. Tap OK.
Page 81: Working In Month View
Tap an event to show a description of the event. Week View button Keep the following points in mind: Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event. Press Right and Left on the navigator to scroll to the next or previous week.
Page 82: Setting Month View Display Options
Chapter 5 Using Calendar Keep the following points in mind: Tap a day in Month View to display that day in the Day View. Tap the scroll arrows in the upper-right corner, or press Left or Right on the navigator to move forward or backward a month. Press Select on the navigator to insert the highlight, and then press Left or Right on the navigator to scroll to a specific day.
Page 83: Working In Year View
Working in Year View The Year View screen allows you to view multiple months. To display the Year View: Perform one of the following: – From the Options menu, select Year View. – From the Month View screen, tap the Year Button. Spotting event conflicts With the ability to define specific start and end times for any event, you could schedule events that overlap (an event that starts before a previous event finishes).
Page 84: Beaming Events
Chapter 5 Using Calendar Beaming events You can share your calendars with family or business associates by beaming events and categories. For more information on beaming, see Chapter To beam an event: Tap the Menu icon Select Beam Event. To beam a category of events: Tap the Menu icon Select Beam Category.
Page 85: Using Calendar Menus
Using Calendar menus Calendar features that are not explained elsewhere in this book are described here. “Using menus” Record menu Purge Send Event Option menu/Preferences Opens the Preferences dialog box, where you can customize Calendar’s default time display and alarm settings. Start/End Time Alarm Preset Alarm Sound...
Page 86 Chapter 5 Using Calendar...
Page 87: Chapter 6: Using Card Info
Card Info enables you to review general information about an expansion card. Reviewing Card information You can view the card name, type, available storage space, and a summary of its contents. To review Card information: Tap the Home icon Tap the Card Info icon Review Card name, Type, and Size.
Page 88: Formatting A Card
Chapter 6 Using Card Info Select Rename Card from the Card menu. Enter the new name for the card. Tap Rename. Formatting a card Formatting a card destroys all its data and prepares it to accept new applications and data. To format a card: Tap the Home icon Tap the Card Info icon...
Page 89: Using Card Info Menus
Using Card Info menus Card Info menu commands that are not explained elsewhere in this book are described here. “Using menus” Card menu Help About Card Info Chapter 4 for information about selecting menu commands. Provides help text. Shows version information for Card Info. Using Card Info menus...
Page 90 Chapter 6 Using Card Info...
Page 91: Chapter 7: Using Contacts
See chapter for information. Creating a contact You can create contacts on your handheld, or you can use Palm™ Desktop software to create contacts on your computer and then transfer the contacts to your handheld with your next HotSync Chapter “Working with Applications.
Page 92 Chapter 7 Using Contacts To create a new contact: Press the Contacts application button display the Contacts list. Tap New. Tap each field for which you have contact information and enter the information. The features described in the following table help streamline and organize contact data entry.
Page 93 Field name Birthday After you finish entering information, tap Done. To create a contact that always appears at the top of the Contacts list, begin the Last name or Company field with a symbol, as in *If Found Call*. This contact can contain contact information in case you lose your handheld.
Page 94: Displaying Additional Contact Fields
Chapter 7 Using Contacts Displaying additional contact fields The Contact Edit screen displays certain fields by default. You can customize the Contact Edit screen to display additional fields that you want. If you display an additional field and leave it blank, the field is not displayed when you return to the Contact Edit screen.
Page 95 To select field types in a contact: Tap the contact that you want to change. Tap Edit. Tap the pick list next to the label you want to change. triangle For phone numbers and e-mail addresses: Select a new label. Select from list For IM accounts: Select the IM service you want to use, or select IM if you do...
Page 96: Changing Contact Details
Chapter 7 Using Contacts Changing Contact details The Contact Details dialog box provides a variety of options that you can associate with a contact. To open the Contact Details dialog box: Tap the contact whose details you want to change. You can also use the navigator to open a contact.
Page 97 Quick Connect If you have a compatible GSM mobile phone (sold separately) and you install the Telephony/SMS applications from the CD-ROM, you can use Quick Connect to select a contact and initiate a related task with one hand, using the navigator. You can also configure which application opens when you choose a specific Contacts record field, and whether to add a prefix to all phone numbers.
Page 98 Chapter 7 Using Contacts To configure Quick Connect settings: From the Quick Connect dialog box, tap Settings. (Optional) Tap the Number Prefix check box, and then enter a prefix. For example, to dial 1 before all phone numbers, select this check box and enter a “1”...
Page 99: Using Contacts Menus
(Optional) Tap the number to edit it. For example, you might want to add an area code, a 1, or a country code to a phone number. Using Contacts menus Contacts menu commands that are not explained elsewhere in this book are described here.
Page 100 Chapter 7 Using Contacts Options menus Preferences Rename Custom Fields About Contacts Opens a dialog box where you can choose Contacts display options. Determines how Contacts Remember Last Category. appears when you return to it from another application. If you select this check box, Contacts shows the last category you selected.
Page 101: Chapter 8: Using Expense
Expense enables you to keep track of your expenses and then transfer the information to a spreadsheet on your computer. To open Expense: Tap the Home icon Tap the Expense icon Adding expense items A record in Expense is called an item. You can sort your Expense items into categories or add other information that you want to associate with the item.
Page 102: Changing The Date Of An Expense Item
Chapter 8 Using Expense Tap the Expense type pick list, and then select a type from the list. As soon as you select an expense type, your handheld saves your entry. If you do not select an expense type, your handheld does not save the entry. Changing the date of an Expense item Initially, Expense items appear with the date on which you enter them.
Page 103: Entering Receipt Details
Entering receipt details Expense provides a variety of options that you can associate with an item. These options appear in the Receipt Details dialog box. To open the Receipt Details dialog box: Tap the Expense item to which you want to assign details. Tap Details.
Page 104: Customizing The Currency Pick List
Chapter 8 Using Expense Customizing the Currency pick list You can select the currencies and symbols that appear in the Currency pick list. To customize the Currency pick list: Tap the Currency pick list in the Receipt Details dialog box, and then select Edit currencies.
Page 105: Defining A Custom Currency Symbol
Defining a custom currency symbol If the currency you want to use is not in the list of countries, you can create your own custom country and currency symbol. To define a custom currency symbol: Tap the Menu icon Tap Options, and then tap Custom Currencies. Tap one of the four Country boxes.
Page 106: Working With Expense Data On Your Computer
After you enter your expenses into the Expense application on your handheld and perform a HotSync the following on your Windows computer. See the Palm Desktop software online Help for details. This feature is not available on Mac computers. Add, modify, and delete your Expense data.
Page 107: Displaying The Euro On Your Computer
These fonts are part of the operating system on your computer. They do not reside with your Desktop application, and they are not produced by Palm, Inc. For more information, refer to the documentation that accompanies your desktop computer ’s operating system.
Page 108 Chapter 8 Using Expense...
Page 109: Chapter 9: Using Memos
Memos provides you with a place to take notes that are not associated with records in Calendar, Contacts, or Tasks. The number of memos you can store depends only on the memory available on your handheld. Certain tasks are common among several handheld applications. For more NOTE information, see To open Memos:...
Page 110: Reviewing Memos
Chapter 9 Using Memos Reviewing memos The first line of a memo appears in the Memo list. This makes it easy to locate and review your memos. To review a memo: From the Memo list, select the text of the memo. You can also select, review, and move between memos with the navigator.
Page 111: Options Menus
Options menus Preferences About Memos Displays the Memo Preferences dialog box, where you define the sort order for memos. Shows version information for Memos. Using Memos menus...
Page 112 Chapter 9 Using Memos...
Page 113: Chapter 10: Using Note Pad
Note Pad provides a place for you to take notes in your own handwriting. You can use Note Pad to do everything you might do with a piece of paper and a pencil. Certain tasks are common among several handheld applications. For more NOTE information, see Chapter...
Page 114: Creating A Note
Chapter 10 Using Note Pad Creating a note This section describes how to create a note. To create a new note: Tap New. Write the information directly on the handheld screen. Tap the pen selector to select a different pen width, or select the eraser to remove unwanted strokes.
Page 115: Setting An Alarm For A Note
Tap Color. Tap Pen, and then tap the color of ink you want to use. Tap Paper, and then tap the color of paper you want to use. Tap OK. Setting an alarm for a note You can set an alarm for a specific time and date to remind you to follow up on a note.
Page 116 Chapter 10 Using Note Pad Tap the hour and minute columns to select the time you want the alarm to occur. Tap OK. When the alarm goes off and the reminder message appears onscreen, do one of the following: – Tap OK to permanently dismiss the reminder and return to the current screen.
Page 117: Using Note Pad Menus
Using Note Pad menus Note Pad menu commands that are not explained elsewhere in this book are described here. See menu commands. The Options menu differs depending on whether you’re viewing the Note Pad list or an individual note. Record menu Send Category Send Note Compatibility...
Page 118 Chapter 10 Using Note Pad...
Page 119: Chapter 11: Using Palm™ Photos
Tap the Photos icon Viewing photos You can use Palm Photos to transfer photos from your computer or receive photos beamed from another device, and then view the photos on your handheld. You can also view photos from an expansion card inserted into your handheld.
Page 120: Viewing Photos In List View
Chapter 11 Using Palm™ Photos To view photos in Thumbnail view: Tap the Thumbnail icon Thumbnail icon Tap the Album pick list in the upper-right corner, and then select the album you want to view. Tap the thumbnail of the photo you want to view.
Page 121: Viewing A Slide Show
Tap the name of the photo you want to view. Tap anywhere on the screen to return to List view. Sorting photos in List view In List view, you can sort photos in ascending or descending order by name or date.
Page 122: Rotating Photos
Chapter 11 Using Palm™ Photos To adjust the delay between photos during a slide show: Tap the Menu icon Select Options, and then select Preferences. Tap the pick list, and then select the delay interval: 1 second, 2 seconds, 3 seconds, 5 seconds, or 1 minute.
Page 123: Creating An Album
To review photo information: Tap the Menu icon Select Photo, and then select Details. Tap the photo for which you want to view information. Review or edit the information, and then tap Done twice. You can press Right or Left on the navigator to change photo information. Creating an album The process for creating a new photo album is identical to the process for creating a new category in your other handheld applications.
Page 124: Filing Photos In Albums
Chapter 11 Using Palm™ Photos Filing photos in albums You can organize the photos on your handheld by filing them into different albums. You cannot file photos stored on an expansion card in albums. To file photos in albums: Tap the Album pick list in the upper-right corner, and then select the album to which you want to add photos.
Page 125: Renaming Or Deleting An Album
Tap the photo(s) you want to copy. A plus sign appears next to the photo(s) you select. You can also select a photo with the navigator. Press Select on the navigator to insert the highlight, press Up, Down, Right, or Left to highlight a specific photo, and then press Select to view the photo.
Page 126: Beaming Photos
Chapter 11 Using Palm™ Photos Beaming photos The Beam command enables you to beam photos to other devices that are enabled with infrared (IR) technology. The receiving device must have an application that can display photos. For instructions on beaming a single photo, see data”...
Page 127: Working With Photos On Your Computer
After you perform a HotSync handheld onto your Windows computer, Palm™ Desktop software enables you to do any of the following on your computer. See the Palm Desktop software online Help for details. View photos in various formats: List, Thumbnails, Details, and Editor with a Handheld preview.
Page 128: Using Palm Photos Menus
Chapter 11 Using Palm™ Photos Using Palm Photos menus Palm Photos menu commands that are not explained elsewhere in this book are described here. See menu commands. Options menu About Photos “Using menus” Chapter 4 Shows version information for Palm Photos.
Page 129: Chapter 12: Using Tasks
Tasks is a convenient place to create reminders and prioritize the things you need to do. You can assign a priority level and due date to each task and sort your tasks by due date, priority level, or category. Certain tasks are common among several handheld applications. For more NOTE information, see Chapter...
Page 130: Creating Tasks
Chapter 12 Using Tasks Creating tasks A task is a reminder of an item that you must complete. To create a task: Tap New. Enter the text of the task. The text can be longer than one line. Tap anywhere onscreen to deselect the task. If no task is currently selected, write in the Graffiti automatically create a new item.
Page 131: Checking Off A Task
Checking off a task You can check off a task to indicate that you’ve completed it. You can set options to record the date that you complete the task, and you can show or hide completed items. See “Setting Tasks Preferences” To check off a task: Tap the check box on the left side of the item.
Page 132: Setting A Due Date
Chapter 12 Using Tasks Setting a due date You can set a due date that displays with the task. To set a due date for a task: In the Details dialog box, tap the Due Date pick list. Tap the date that you want to assign the item: –...
Page 133: Scheduling Repeating Tasks
Scheduling repeating tasks The repeat function enables you to schedule tasks that recur at fixed intervals or recur at regular intervals after a prior instance of the task has been completed. To schedule a repeating fixed-interval task: Select the task. Tap Details.
Page 134: Display Options
Chapter 12 Using Tasks To schedule a task that repeats at fixed intervals after a prior instance of the task is completed: Select the task. Tap Details. Tap the Repeat pick list. Select Other to open the Change Repeat dialog box. Tap Day, Week, Month, or Year to set how often the task repeats.
Page 135: Setting Tasks Preferences
To use the display filters: Tap filter button. Tap the filter pick list and select the filter type. Date Category Setting Tasks Preferences The Tasks Preferences dialog box enables you to control the which tasks are displayed and how they are sorted. These settings also affect task items displayed in Calendar Agenda view.
Page 136 Chapter 12 Using Tasks Select any of the following settings: Sort by Show Completed Tasks Record Completion Date Show Due Dates Show Priorities Show Categories Alarm Sound Tap OK. Tap the pick list to select the order the tasks display in the Tasks list.
Page 137: Chapter 13: Using Palm™ Versamail™ Personal E-Mail Software
Getting started with the VersaMail application To start using the application, tap the VersaMail icon your handheld. If you are using a Windows computer, you can install the Palm VersaMail ® HotSync Conduit from the CD-ROM included with your handheld. See “Synchronizing e-mail between the handheld and the desktop”...
Page 138: Synchronizing An Existing Username
Upgrading a MultiMail/VersaMail database If you have previously used a Palm personal e-mail application such as MultiMail SE or MultiMail Deluxe, or an earlier version of the VersaMail application, you can upgrade your e-mail database for use with the VersaMail 2.6 application.
Page 139: Account And Connection Types
Account and connection types Two types of e-mail accounts are supported: You can send and receive e-mail directly to and from your handheld Network: by connecting with an e-mail service provider. Synchronize Only (Windows computers only): manage e-mail between the handheld and a desktop e-mail application, such as Microsoft Outlook, by performing a HotSync operation using the HotSync cable.
Page 140 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software You must also have the appropriate prerequisite for the type of connection you want to make, as follows. Connection type High-speed wireless network (GPRS) GSM dial-up via external modem accessory GSM dial-up via infrared...
Page 141 Your e-mail address and password The login script (if any) that you need for connecting to your ISP or mail server Information about your e-mail account is available from the e-mail provider. NOTE Depending on the type of e-mail service you have, you may be able to access this information by going to the e-mail provider’s web site or by contacting the provider’s customer support.
Page 142: Creating An E-Mail Account
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software You need to set up a VPN to access corporate e-mail in either of the following two situations: Your company’s wireless local area network (LAN) is located outside the firewall. Your company’s wireless LAN is located inside the firewall, but you are trying to access the network from outside the firewall (for example, from a public location or at home).
Page 143 Enter the following: Enter a descriptive name for the account, such as “My Yahoo.” Account Name Tap the Mail Service pick list, and then select the provider to Mail Service which you are connecting. Select Other if your ISP is not listed. Tap the Protocol pick list, and then select POP or IMAP.
Page 144 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To enter the account username and password: Enter the username you use to access your e-mail. This is generally the part of your e-mail address appearing before the @ symbol; it is usually not your entire e-mail address.
Page 145 Enter the name of your outgoing (SMTP) mail server, such as smtp.mail.yahoo.com. If the VersaMail application knows the outgoing mail server name based on the mail service you selected, the correct server name is displayed. Tap Next. Do one of the following: –...
Page 146 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To set mail retrieval server options for a POP or IMAP account: (Optional) Select any of the following: Get unread mail Delete messages on server Leave mail on server (POP account only)
Page 147 To limit the maximum size of an incoming e-mail message, Maximum Message Size enter the size in kilobytes (KB) for Maximum Message Size. The maximum size of an incoming message is 5KB by default, but you can enter any size up to 2048KB, including attachments.
Page 148 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To set outgoing mail options: (Optional) Do any of the following: Display Name Reply To Address Tap Next. Enter the name you want to appear on your outgoing messages, such as “Joe Smith.”...
Page 149 Adding a signature If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that they appear on each message you send. To add a personal signature: Tap the Attach Signature to messages check box, and then enter the text of the signature.
Page 150: Editing E-Mail Accounts
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Tap Done. Testing your new account After you finish setting up a new e-mail account, the Inbox of the account you just created is displayed. You can test whether the e-mail account is set up and working properly by tapping Get Mail.
Page 151: Deleting An E-Mail Account
Deleting an e-mail account When you delete an account in the VersaMail application, the account is removed from your handheld. The account still exists on the server. For example, deleting your Yahoo account from the VersaMail application deletes the account only from your handheld.
Page 152: Selecting A Different Service For A Given E-Mail Account
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Selecting a different service for a given e-mail account When you set up connections on your handheld (on the Connection Preferences screen), you pair each connection with a network service (on the Network...
Page 153: Adding Esmtp To An Account
Tap the Always connect using check box. A pick list of available services appears. The currently used connection is displayed by default. Select the connection you want to switch to from the Service pick list. Tap OK, and then tap OK again. If there is an existing service connection, it is disconnected and the new connection is initiated.
Page 154 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To edit an account and add ESMTP: In your Inbox or on another folder screen, tap the Menu icon Select Options. Select Mail Servers. Tap the Account pick list, and then select Edit Accounts.
Page 155: Troubleshooting Account Access Problems
If you need to enter new information, enter a username and/or tap the Password box and enter a password, and then tap OK. Tap OK. Troubleshooting account access problems Occasionally you may experience problems using an e-mail account after you set it up.
Page 156 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To display an account and its Inbox: In your Inbox or on another folder screen, tap the Menu icon Accounts. Tap the name of the account you want from the list. Tap the folders pick list, and tap Inbox if the Inbox is not displayed.
Page 157 The maximum size of an incoming message is 5KB by default. NOTE (Optional) For IMAP accounts, you have the option of synchronizing IMAP folders from the Get Mail Options dialog box. Wireless IMAP folder synchronization enables you to synchronize e-mail messages between a folder in an e-mail account on your handheld and a folder with the same name on your e-mail provider’s mail server.
Page 158: Auto Get Mail With Notification
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Auto get mail with notification You can set up the VersaMail application to automatically search for new mail on a regular schedule for an e-mail account. The auto get mail feature automatically retrieves new messages and downloads them to your handheld.
Page 159 Select the Get mail automatically check box. Set schedule options: Tap the Every pick list and select the time interval, from Interval 15 minutes to 12 hours. See later in this chapter for information on setting the interval. Tap the Start Time box, tap to enter the start time hour and Start Time minute, and tap to enter AM or PM.
Page 160 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software (Optional) Tap Get Mail. You should perform a manual get mail after setting up a scheduled auto get. This ensures that only new messages are retrieved during auto get. Alternately, if you have configured an e-mail account to synchronize...
Page 161 Setting notification options You can turn the notification sound on or off to notify you when new e-mail arrives. You can choose from a variety of sounds, such as birds, bumble bees, or simply an alarm. To set notification options: In the Inbox or on another folder screen, tap the Menu icon Tap Options.
Page 162 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Making your handheld buzz or blink when you get new e-mail In addition to setting a notification sound, you can also choose to have your handheld’s indicator light blink or to have your handheld vibrate when you receive new e-mail.
Page 163 To view the Reminders screen: Tap the blinking asterisk Tap the check box to remove a single reminder from the list The mail icon tells you that this reminder is for an e-mail message If you set up a scheduled auto get mail and you receive new e-mail messages, they are downloaded into the Inbox.
Page 164 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software You can choose to disable notifications for auto get mail failures. See NOTE notification options” You can tap the error message or open the VersaMail application for that account for more detailed information on the failed auto get.
Page 165: Reading E-Mail
Resource issues with auto get mail If you use the auto get mail feature, you should be aware of the following potential resource constraints: Decreased battery life Increased monthly charges To minimize resource concerns, set your interval for auto get mail to no more frequently than once per hour.
Page 166 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Alternately, you can use the navigator for one-hand message viewing. To read a message using the navigator: Press Select on the navigator to highlight the first message displayed on the screen, and then press Up or Down to scroll one message at a time to the message you want to read.
Page 167 Most formatting not displayed is stripped of its HTML tags and shown as plain text. For certain types of graphic images (for example, JPEG or GIF files), the graphic may be displayed as a URL in the body of the e-mail message. In some cases, you can tap the URL to open the graphic image.
Page 168 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Viewing other folders By default, the VersaMail application displays the messages in a given account’s Inbox folder. You can easily view the messages in a different folder. To view other folders: Tap the folders pick list in the upper-right corner of the screen.
Page 169 To change the sort order: Tap Display. Tap the Sort by pick list, and then select the column name. Tap Descend or Ascend to change the sort order. Tap OK. To select a one-line or two-line view: Tap Display. Tap the Show pick list, and then select the view you want. Tap OK.
Page 170 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To display or hide a column in a folder’s list view: Tap Display. Tap the check box for each column that you want to show. The column options will change depending on whether you choose a one-line or a two-line view.
Page 171 Tap the Size pick list, and then select the font size you want. Tap the Style pick list, and then select the font style you want. Tap OK. To select colors for read and unread mail: Tap Display. Tap the Unread pick list, and then select the color you want to use to display unread messages.
Page 172 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To change the size of a column in the folder’s list view: Changing column size is available for one-line message view only. NOTE Tap and hold the stylus on the column divider.
Page 173 Tap the Style pick list, and then select the font style you want. Tap OK. Moving e-mail between folders You can move one or more e-mail messages between folders. To move one e-mail message: Tap the folders pick list in the upper-right corner of the screen, and then select the folder name;...
Page 174 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software The folders pick list appears. Press Up or Down on the navigator to move to the folder you want, and then press Select to select the folder. Alternately, tap the folder you want.
Page 175: Creating And Editing Mail Folders
– Tap a message icon next to a selected message, and then tap Move To on the pick list. Tap the folders pick list, and then select a destination folder. Tap OK. Creating and editing mail folders You can also create new folders so that you can store e-mail messages by subject, person, or project.
Page 176 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software On the Edit Folders or Edit IMAP Folders screen, select any of the following: POP accounts – To create a new folder, tap New, and then enter the new folder name. For IMAP accounts only, select the check box if you also want to create the folder on the server.
Page 177: Creating And Sending New E-Mail
– To rename a folder, tap the folder name from the list on the screen, tap Rename, and then enter the new folder name. For IMAP accounts only, select the check box if you also want to rename the folder on the server. When finished, tap OK.
Page 178 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Addressing a message by typing the address You can address a message by entering the complete address. To enter the address: On the New Message screen, tap or navigate to the To field and enter the address, and then tap Done.
Page 179 Alternately, on the New Message screen, tap To and enter the address on the Recipient List screen, and then tap Done. Use the shortcut buttons at the bottom of the screen for quick address entry. For multiple recipients, type a semicolon (;) or tap the semicolon button at the bottom of the screen, and then type a space between recipient names.
Page 180 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software On the Address Lookup screen, tap the address you want, and then tap Add. (Optional) Repeat steps 2 and 3 for each address you want to add. To enter an address in the cc: or bcc: field, tap the field name and follow the steps given for the To field.
Page 181 Turning Smart Addressing on or off You can turn Smart Addressing on or off in VersaMail Preferences. By default, Smart Addressing is turned on. To turn Smart Addressing on or off in VersaMail Preferences: Tap the Menu icon , tap Options, and then tap Preferences. Tap Advanced.
Page 182 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Tap the area below the Subject line, and then enter the text of your e-mail. To access the editing features available on the Edit menu, tap the Menu icon The first character of each sentence is automatically capitalized for you.
Page 183 To select automatic send retry: Tap Yes in the dialog box notifying you that manual send has failed. Automatic send retry is not supported for VPN or SSL connections, or for NOTE accounts for which your ISP requires you to log in to the mail server before sending mail.
Page 184 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software During automatic send retry, any message that the VersaMail application is attempting to send is in a locked state and cannot be edited, moved, or deleted. If you try to modify a message in the locked state, an error message appears.
Page 185 Attaching a personal signature You can include a personal signature, such as your name, e-mail address, and telephone number, with each e-mail you send. To create a personal signature: Tap the Menu icon , tap Options, and then tap Preferences. Tap Signature.
Page 186 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Tap the Forward button. Tap the word To. On the Recipient List screen, enter or look up the recipient address. See the procedure for creating new e-mail earlier in this chapter for more information on addressing messages.
Page 187 Replying to e-mail You can reply to an e-mail message as you are reading it, or start the reply when viewing messages in the folders list view. To reply to an e-mail message that you are reading: Tap the message you want to reply to. Tap Reply.
Page 188 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To reply to an e-mail message from the folders list: On the message screen, tap the folder name in the upper-left corner to open the message menu, and then press Right on the navigator to move to and open the Options menu.
Page 189: Working With Urls
Working with URLs You can tap a URL in a received message to view the web page or file associated with the URL. Tapping the URL opens a browser window (using the default browser on your handheld) to view the page or file. This feature works only with certain types of browsers;...
Page 190 You can view and edit the spreadsheet in the same way that you could using the Excel application on your desktop. You can download these files and view them using the Palm™ Photos application on your handheld. For other types of application files, your handheld may contain a viewer that allows other applications to pass it a file for viewing.
Page 191 Among the types of attachments you can receive are the following handheld application files: Contacts entries Calendar appointments Tasks list items Text memos You can also save downloaded files to an expansion card. See to an expansion card” later in this chapter for information. The maximum message size that you can retrieve is 60KB for the body text NOTE and approximately 5MB of total data for any attachments.
Page 192 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software For example, if the maximum message size is 5KB and you download a body of 2KB, then any attachment under 3KB is also downloaded, and any attachment over 3KB is not. See Tap the red paper clip icon in the upper-right corner.
Page 193 Button displays View, Install, or Unzip, depending on the attachment file type When you have finished viewing or installing the attachment, tap Done. This returns you to the Attachments dialog box, where you can select another attachment if you want to. If there is no Done button on the attachment screen, tap the VersaMail icon on the Home screen to return to the Inbox of the account you were in.
Page 194 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To download a single attachment that exceeds the maximum message size: Tap the More button. Tap Yes to continue downloading the entire message with attachment. When downloading is complete, the red paper clip icon appears and the More button is no longer displayed.
Page 195 Select one of the following: – To view any fully downloaded attachments without continuing to download additional attachments, tap No. Follow the procedure for viewing an attachment presented earlier in this chapter. – To continue downloading all messages, tap Yes. When downloading is complete, the Attachments dialog box appears, showing all downloaded messages.
Page 196 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Attaching files from a handheld application You can attach files on your handheld to e-mail messages you send. For example, you can attach files from the various handheld applications, such as a Calendar appointment (.vcs or .ics), tasks in the Tasks application (.vcs or .ics), or text memos...
Page 197 Tap the file that you want to attach, and then tap Add. The selected file appears in the Attachments box. Repeat steps 2 and 3 for each attachment you want to add, and then tap Done. To delete an attachment from an e-mail message, tap the attached file in the Attachments box and then tap Delete.
Page 198 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To attach a file from an expansion card: Insert the expansion card into the slot on your handheld. On the New Message screen, tap the Menu icon Attachment. Tap the From pick list and select Files on Card.
Page 199: Deleting Messages
The selected file appears in the Attachments box. Repeat steps 6 and 7 for each attachment you want to add, and then tap Done. To delete an attachment from an e-mail message, tap the attached file in the Attachments box, and then tap Delete. Tap Send or Outbox.
Page 200 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To delete one or more messages: Tap the folders pick list, and then select the folder that contains the message you want to delete. Do one of the following: Item to delete...
Page 201 To delete messages before a certain date: Tap the Menu icon , and then tap Delete Old from the Message menu. Tap the Folder pick list, and then select the folder that contains the messages you want to delete. Tap the Older than pick list, and then tap One Week, One Month, or Choose Date.
Page 202: Emptying The Trash
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Tap OK. Emptying the trash Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, you should empty the trash regularly. If you want to automatically empty the trash, you can set a preference to empty the trash immediately or empty any e-mail older than a certain number of days.
Page 203: Marking Messages As Read Or Unread
– Older Than 3 Days – Older Than 1 Week – Older Than 1 Month Tap OK. Marking messages as read or unread You can mark messages as read or unread. When you tap a message to read it, it is automatically marked as read.
Page 204: Setting Preferences For Getting And Deleting E-Mail
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software If you tap Both, this screen appears. – Tap OK to connect with the server and immediately mark the messages as read or unread on the server. This action also processes any other pending actions on the server, such as messages not yet deleted.
Page 205: Adding Or Updating A Contacts Record Directly From A Message
Ask Every Time Confirm Deletions Delete Msgs on Server Download Attachments Receive Format Signature Adding or updating a Contacts record directly from a message You can add or update an e-mail address in Contacts directly from the body of a received e-mail message.
Page 206: Synchronizing E-Mail Between The Handheld And The Desktop
Configuring account settings in HotSync Manager Before synchronizing an e-mail account, you configure the account’s settings in the Palm VersaMail HotSync Conduit. The settings have to be specified only once unless you need to make changes. To start Palm VersaMail HotSync Conduit Click the HotSync Manager icon Select Custom.
Page 207: Setting Synchronization Options And Account Settings
Select Synchronize Active Accounts. (Optional) Select the check box Enable Informational Logging if you want the HotSync log to record information, such as errors encountered, about the conduit during a HotSync operation. (Optional) Select the check box Set Selection As Default to make the current settings the default settings for all accounts.
Page 208 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software To configure an account and set the synchronization options: On the VersaMail Configuration For User screen, click the plus sign to the left of the account you want to configure. Click plus sign Under the account name, click Mail Client Sync Setup.
Page 209 Synchronizing e-mail between the handheld and the desktop Click the Mail Client pick list and select the desktop e-mail application you will use to synchronize the selected account with your handheld. For each application, additional setup information is displayed in the Setup Notes box. See the following table for additional setup information for each client.
Page 210 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Mail client Microsoft Outlook Express 5.5 or later Lotus Notes Action If you select Microsoft Outlook Express, enter the password for your e-mail account. To synchronize a VersaMail e-mail account with Microsoft Outlook Express 5.5 or 6.0, you must set Outlook Express as the...
Page 211 Synchronizing e-mail between the handheld and the desktop Mail client Action Eudora 5.0 or If you are using Eudora as your e-mail application, you must set later up MAPI in Eudora. To set up MAPI in Eudora: From the Eudora Tools menu, select Options. Do one of the following: –...
Page 212 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Mail client Direct POP connection to server (Continued) Direct IMAP connection to server Other e-mail applications Action If you want to synchronize e-mail for an account that requires APOP authentication, you must select the option to use APOP on your handheld.
Page 213 Synchronizing e-mail between the handheld and the desktop A profile contains configuration information, such as the location of NOTE incoming e-mail, your personal contacts list, and other information services that you can use. The profile may be MS Exchange Settings, your name, or something different.
Page 214 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Days To Synchronize Mail Synchronize unread mail only Download attachments Send e-mail from Outbox Synchronize incoming e-mail (Optional) If you chose Microsoft Outlook, Microsoft Exchange, Lotus Notes, or Direct IMAP as your mail client, click Folder Synchronization Options.
Page 215 Synchronizing e-mail between the handheld and the desktop Set folder synchronization options as follows: Click the name of the folder you want. Click in the Synchronize column to the right of the folder name. Click the arrow to open the drop-down list, and then click Yes or No to synchronize the folder or not.
Page 216 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Account information screens Two screens in the Palm VersaMail HotSync Conduit provide summary information on your accounts: The Account Overview screen indicates whether the account is active; whether the account has been synchronized and, if so, the last synchronization date; the mail client for this account;...
Page 217 Click the selected account name. To view the Handheld Settings Overview screen: Under the selected account name, click Handheld Settings. Palm VersaMail HotSync Conduit shortcuts You can use the icons in the toolbar to perform certain tasks quickly, such as saving account configuration settings.
Page 218: Synchronizing An Account
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software Synchronizing an account To synchronize accounts, you must set the HotSync action for the VersaMail application in the HotSync Manager. You can, however, exclude e-mail accounts from a HotSync operation. If you don’t want an account synchronized, deselect the check box Select this check box to synchronize this e-mail account when you perform a HotSync operation.
Page 219: Using Ssl With The Conduit
When you set up an e-mail account, you can choose to use a secure connection (Secure Sockets Layer, or SSL) for sending and receiving e-mail messages. The Palm VersaMail HotSync Conduit supports SSL when synchronizing with an e-mail account only if that account uses one of the following desktop e-mail...
Page 220 Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software...
Page 221: Chapter 14: Using World Clock
World Clock enables you to view the current time and date in multiple locations and to set an alarm. To open World Clock: Tap the Home icon Tap the World Clock icon You can also open World Clock by tapping the Clock icon upper-left corner of the active input area, and then tapping Go to Clock, or, when your handheld is off, you can press Select on the navigator Go to Clock.
Page 222: Viewing The Time
Chapter 14 Using World Clock Viewing the time There are several ways for you to easily check the current time and date. To view the time: Do one of the following: When your handheld is on, tap the Clock icon input area.
Page 223 To set the date: Tap Set Date & Time. Tap the Set Date box. Tap the arrows to select the current year. Tap to set date Tap the current month. Tap the current date, or tap Today. Tap Done. To set the time: Tap Set Date &...
Page 224: Choosing A Different Primary Location
Chapter 14 Using World Clock Choosing a different primary location If you travel to another location and you want alerts to appear based on local time, you need to change the primary location to update the system time. To change the primary location: Tap the primary location pick list.
Page 225: Adding A Location
Adding a location If an appropriate location does not appear in a location pick list, you can add a new location to the list. When you add a location, the default Time Zone and Daylight Saving settings are usually correct. However, you can adjust these settings if necessary.
Page 226: Modifying A Location
Chapter 14 Using World Clock Tap the month when daylight saving begins. Tap the Week pick list, and then select the week when daylight saving time begins within the selected month. Tap the Day pick list, and then select the day of the week when daylight saving time begins within the selected week.
Page 227: Setting An Alarm
Setting an alarm In addition to setting and displaying the date and time, World Clock also provides a convenient travel alarm feature. You can set an alarm to sound during the next 24-hour period. To set an alarm: Tap the box next to the Alarm Tap the time columns to set the hour and minute.
Page 228: Using World Clock Menus
Chapter 14 Using World Clock Using World Clock menus World Clock menu commands that are not explained elsewhere in this book are described here. “Using menus” Options menu Display Options Alarm Preferences About World Clock Chapter 4 for information about choosing menu commands. Opens a dialog box where you can choose which information appears on the World Clock screen.
Page 229: Chapter 15: Performing Hotsync
When you set up your handheld for the first time, you perform an initial HotSync operation. See part of this initial HotSync operation, you need to enter user information on Palm Desktop software. After you enter this information and synchronize with your handheld, HotSync Manager recognizes your handheld and doesn’t ask for this...
Page 230 Plug the HotSync cable into the port on the bottom of your handheld. If HotSync Manager is not running, start it: On the Windows desktop, click Start, and then select Programs. Navigate to the Palm Desktop software program group, and select HotSync Manager. Alternatively, you can start the Palm Desktop software, which automatically opens HotSync Manager.
Page 231 Every handheld should have a unique name. To prevent loss of a IMPORTANT user’s records, never try to synchronize more than one handheld to the same username. The HotSync Progress dialog box appears, and synchronization begins. Wait for a message on your handheld indicating that the process is complete. After the HotSync process is complete, you can unplug the cable from your handheld.
Page 232: Performing A Hotsync Operation: Mac Computers
Adds a username to your handheld. Creates a folder for the username in the Users folder inside the Palm folder. For example, if you entered Jane Garcia as your username, a folder named Jane Garcia is created in the Users folder.
Page 233 Plug the HotSync cable into the port on the bottom of your handheld. Make sure that HotSync Manager is enabled: Double-click HotSync Manager icon in the Palm folder. Click the HotSync Controls tab, and make sure the Enabled option is selected.
Page 234: Customizing Hotsync Application Settings
For each application, you can define a set of options that determines how records are handled during synchronization. These options are called a conduit. By default, a HotSync operation synchronizes all files between the handheld and Palm Desktop software. If you are synchronizing data between Microsoft Outlook and your...
Page 235 In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software, or to avoid synchronizing a particular type of file because you don’t use it.
Page 236: Conducting Infrared Hotsync Operations
Chapter 15 Performing HotSync ® For each application, click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application. Changing the HotSync setting from the default affects only the next HotSync operation.
Page 237 NOTE configured for infrared communication. To configure HotSync Manager for infrared communication on a Mac computer: Double-click HotSync Manager icon in the Palm folder. In the HotSync Controls tab, select Enabled. Click the Connection Settings tab. Conducting infrared HotSync operations...
Page 238: Performing An Infrared Hotsync Operation
Chapter 15 Performing HotSync ® Select the On check box next to IR port. Close the HotSync Software Setup window. Performing an infrared HotSync operation After you complete the steps to prepare for performing an infrared HotSync operation, it’s easy to perform the actual operation. To perform an infrared HotSync operation on your handheld: Tap the Home icon Select the HotSync icon...
Page 239: Returning To Cable Hotsync Operations
Returning to cable HotSync operations It’s easy to return to using the cable for HotSync operations. If you are using the USB cable, you can continue using it while HotSync Manager is configured for infrared communication. Use the following instructions to return to local USB cable HotSync operations only when necessary, such as when you have disconnected the cable from the USB port.
Page 240 ® Everything you need for connecting to your company’s dial-in server using your desktop computer is included with Palm Desktop software. You need to activate the feature, however, on both Palm Desktop software and your handheld. To prepare your Windows computer for a network HotSync operation: Click the HotSync Manager icon From the HotSync Manager menu, select Network.
Page 241 Select Modem Sync Prefs from the Options menu. Tap Network. Tap OK. Tap Modem. Tap Select Service. Tap Service and select a service. Tap here Tap Done. Tap the Menu icon Select Conduit Setup from the Options menu. Conducting network HotSync operations Tap here...
Page 242: Selecting The Conduits For A Network Hotsync Operation
Chapter 15 Performing HotSync ® Selecting the conduits for a network HotSync operation The Conduit Setup dialog box on your handheld enables you to define which files and/or applications synchronize during a network HotSync operation. If you are synchronizing data between Microsoft Outlook and your IMPORTANT handheld, you can customize the conduit settings from your handheld by selecting Microsoft Outlook from the HotSync Options menu.
Page 243: Performing A Network Hotsync Operation
Contacts archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help. Creating a user profile A user profile enables you to install the same set of data onto multiple Palm OS handhelds before each handheld is individualized with a specific username and data file.
Page 244 Enter a unique name for the profile, and then click OK. Repeat steps 3 through 5 for each profile that you want to create, and then click OK to return to Palm Desktop software. Select the profile from the User list, and then create the data for the profile (such as a company phone list).
Page 245: Performing The First Hotsync Operation With A User Profile
To create a user profile on a Mac computer: Open Palm Desktop software. From the User pop-up menu, select Edit Users. Click New Profile. Enter a unique name for the profile, and then click OK. Close the Users window. From the User pop-up menu, select the new profile.
Page 246 Select the profile you want to load on the handheld, and then click OK. Click Yes to transfer all the profile data to the handheld. The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a username to the handheld.
Page 247: Chapter 16: Setting Preferences For Your Handheld
Setting Preferences for Your Handheld Preferences enable you to customize the configuration options on your handheld. The options are grouped into three categories: General, Communication, and Personal. Access the General Preferences screens to customize any of the following settings: Set the location, date, and time. Date &...
Page 248: Setting General Preferences
Chapter 16 Setting Preferences for Your Handheld Access the Personal Preferences screens to customize any of the following settings: Buttons Color Theme Owner ShortCuts Setting General Preferences The General Preferences category enables you to modify Date & Time, Digitizer, Formats, Graffiti 2, Keylock, Power, Security, Sounds & Alerts, and Writing Area settings.
Page 249 To set the location: From the General Preferences list, select Date & Time. Tap the Location pick list, and then select the location you want to use as your primary location. The location you select should be a large city in the same time zone as the one where you live.
Page 250: Digitizer Preferences
Chapter 16 Setting Preferences for Your Handheld Tap the up or down arrows to change the hour. Tap each minute number, and then tap the arrows to change them. Tap OK, and then tap Done. To set the time zone and daylight saving time: From the General Preferences list, select Date &...
Page 251 To set the country default: From the General Preferences list, select Formats. Tap in the Preset to box. Tap the country you want to use, and then tap OK. Tap Done. Time, date, week start, and numbers formats The Time setting defines the format for the time of day. The time format that you select appears in all applications on your handheld.
Page 252: Graffiti 2 Preferences
Chapter 16 Setting Preferences for Your Handheld Graffiti 2 Preferences The Graffiti 2 Preferences screen enables you select an alternate stroke shape for specific characters. To select alternate strokes: From the General Preferences list, select Graffiti 2. Tap the letter you want to change. Tap the check box to activate the alternate stroke, and then tap Done.
Page 253: Power Preferences
Never Automatic Manual Power Preferences The Power Preferences screen enables you to set power consumption options. Auto-off after Your handheld has an automatic shutoff feature that turns off the power after a period of inactivity. This feature helps conserve battery power in case you forget to turn off your handheld.
Page 254: Security Preferences
Chapter 16 Setting Preferences for Your Handheld To change the charging setting: From the General Preferences list, select Power. Tap the On while charging pick list. Select Off to turn off your handheld when it is charging. Tap Done. Beam Receive You can choose to turn off the Beam Receive feature.
Page 255 Enter a hint to help you remember your password if you forget it. This is optional. Tap OK. Enter the same password a second time, and then tap OK. Tap Done. Changing or deleting a password Once you define a password for your handheld, you can change or delete it at any time.
Page 256 Chapter 16 Setting Preferences for Your Handheld Do one of the following: – To change the password and hint, enter the new password and hint, and tap OK. – To remove the password, tap Unassign. Tap Done. Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered.
Page 257 To set your handheld to lock at a preset time: From the General Preferences list, select Security. Tap the Auto Lock Handheld box, enter your password, and then tap OK. Select At a preset time, and then use the arrows to set the time. Tap OK, and then tap Done.
Page 258 Chapter 16 Setting Preferences for Your Handheld To lock and turn off your handheld manually: From the General Preferences list, select Security. Tap Lock & Turn Off. Tap Off & Lock. To start your handheld, turn it on, and then enter the password. Tap Done.
Page 259 Making records private In many applications, you can make individual records private. Private records remain visible and accessible, however, until you select the Security setting to hide or mask all private records. Masked records appear as gray placeholders in the same position in which they would appear if they were not masked, and are marked with a lock icon.
Page 260 Chapter 16 Setting Preferences for Your Handheld To mask all private records: From the General Preferences list, select Security. Tap the Current Privacy pick list, and then select Mask Private Records. Tap OK to confirm that you want to mask private records. Tap Done.
Page 261: Sounds & Alerts Preferences
To make a record private: Display the entry that you want to make private. Tap Details. Tap the Private check box to select it. Tap OK. Sounds & Alerts Preferences You can choose from two Sounds & Alert profiles: Custom Silent When you connect a headset to your handheld, the external speaker is automatically silenced, the Sounds &...
Page 262: Writing Area Preferences
Chapter 16 Setting Preferences for Your Handheld Tap the System Sound pick list, and then select the sound level. IMPORTANT tones associated with the HotSync operation. Tap the Game Sound pick list, and then select the sound level. The Game Sound setting works only with games that are programmed to respond to this setting.
Page 263: Setting Communication Preferences
Tap On or Off. If you selected On in the previous step, select the Show penstrokes check box to display penstrokes while writing, or deselect this check box to hide penstrokes. Tap Done. “To use the full-screen writing area:” screen writing to enter data. Setting Communication Preferences The Communication Preferences category enables you to access screens where you can modify Connection and Network settings.
Page 264: Network Preferences
Chapter 16 Setting Preferences for Your Handheld Editing connections The following example shows you how to edit the IR to PC/handheld connection to adjust the communication speed; you can similarly edit other connections or settings or create a custom connection. To edit the IR to PC/handheld connection: From the Communications Preferences list, select Connection.
Page 265 The Network Preferences settings enable you to connect to your ISP or dial-in NOTE server with applications that support viewing the transmitted data. Visit www.palm.com for information on third-party applications that take advantage of TCP/IP . Creating and selecting network service profiles Use network service profiles to store the configuration settings for your ISP or for a dial-in server.
Page 266 Chapter 16 Setting Preferences for Your Handheld To duplicate an existing network service profile: From the Communications Preferences list, select Network. Tap the Service pick list. Select the predefined network service profile you want to duplicate. Tap the Menu icon Select Service, and then select Duplicate.
Page 267 To enter a password: From the Communications Preferences list, select Network. Tap the Password field. Enter the password you use to log in to your server. Tap here Tap OK. The word “Assigned” appears in the Password field. Tap Done. Selecting a connection Use the Connection setting to select the method you want to use to connect to your ISP or to a dial-in server.
Page 268 Chapter 16 Setting Preferences for Your Handheld Adding telephone settings The Phone field enables you to store the telephone number you use to connect with your ISP or dial-in server. You can also define a prefix, disable Call Waiting, and give special instructions for using a calling card.
Page 269 Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging in to your ISP or dial-in server. To disable Call Waiting: From the Communications Preferences list, select Network.
Page 270 If you are connecting to an ISP , you need a third-party application, such as a NOTE web browser or news reader, to take advantage of this connection. For information about third-party applications that support TCP/IP , check www.palm.com. To establish a connection: From the Communications Preferences list, select Network.
Page 271 To close a connection: From the Communications Preferences list, select Network. Tap Disconnect to terminate the connection between your handheld and your service. Tap Done. Adding detailed information to a network service profile If you are using one of the predefined network service profiles, you probably need to enter only your username, password, and telephone number.
Page 272 Chapter 16 Setting Preferences for Your Handheld Defining primary and secondary DNS The domain name system (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address), you are identifying a specific server that handles the translation services.
Page 273 You can create login scripts in two ways: In a text editor on your desktop computer, in which you create a file with the extension PNC, which you then install on your handheld by using Palm™ Quick Install. (This method is not available to Mac computer users.) In the Login Script dialog box on your handheld, accessed from the Details dialog box in Network Preferences.
Page 274 Chapter 16 Setting Preferences for Your Handheld To create a login script: Tap Script. Tap the End pick list. Select the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information.
Page 275 Able to return control to a login script after it terminates Created using a development environment that supports Palm OS such as Metrowerks CodeWarrior for Palm™ Platform. For additional information on creating plug-in applications, send e-mail to Palm developer Support at devsupp@palmsource.com...
Page 276: Tcp/Ip Troubleshooting
Chapter 16 Setting Preferences for Your Handheld Service menu Options menu TCP/IP troubleshooting If you have problems establishing a network connection using TCP/IP, check the troubleshooting tips in this section and try the suggestions listed. Displaying expanded Service Connection Progress messages It’s helpful to identify at what point in the login procedure the connection fails.
Page 277: Setting Personal Preferences
Setting Personal Preferences Personal Preferences enable you to customize the buttons, colors, owner information, and Graffiti 2 ShortCuts on your handheld. To open the Personal Preferences screens: Tap the Home icon Tap the Prefs icon Buttons Preferences The Buttons Preferences screen enables you to assign a frequently used application to the Star icon, and to associate various applications with the buttons on the front and side of the handheld.
Page 278 Chapter 16 Setting Preferences for Your Handheld Pen Preferences The Buttons Preferences screen enables you to change the assignment of the full- screen pen stroke. By default, the full-screen pen stroke activates Graffiti 2 Help. To change the Pen Preferences: From the Personal Preferences list, select Buttons.
Page 279: Color Theme Preferences
By default, the Owner Preferences screen contains the information that you supplied when you installed the Palm™ Desktop software and set up your handheld. If you use the Security Preferences screen to turn off and lock your handheld with a password, information that you entered in the Owner Preferences screen appears the next time you turn on your handheld.
Page 280: Shortcuts Preferences
Chapter 16 Setting Preferences for Your Handheld To customize the Owner Preferences: From the Personal Preferences list, select Owner. Modify or enter the text that you want to associate with your handheld. If you enter more text than can fit on one screen, a scroll bar automatically appears on the right side of the screen.
Page 281 On the ShortCut name line, enter the letters you want to use to activate the ShortCut. Tap the ShortCut Text area, and then enter the text that you want to appear when you write the ShortCut characters. You may want to add a space character after the last word in your ShortCut text.
Page 282 Chapter 16 Setting Preferences for Your Handheld Deleting a ShortCut If you no longer need a ShortCut, you can delete it from the list of ShortCuts. To delete a ShortCut: From the Personal Preferences list, select Shortcuts. Select the ShortCut you want to delete. Tap Delete, tap Yes, and then tap Done.
Page 283: Appendix A: Maintaining Your Handheld
This chapter provides information on the following: Caring for your handheld Prolonging battery life Resetting your handheld Caring for your handheld Your handheld is designed to be rugged and reliable and to provide years of trouble-free service. Observe the following general tips when using your handheld: Take care not to scratch the screen of your handheld.
Page 284: Prolonging Battery Life
Appendix A Maintaining Your Handheld Prolonging battery life Note the following considerations for the battery in your handheld: Under normal conditions your handheld battery should remain charged when you connect it to a power source using the power adapter cable for just a few minutes each day.
Page 285: Performing A Soft Reset
Performing a soft reset A soft reset tells your handheld to stop what it’s doing and start over again. All records and entries stored on your handheld are retained with a soft reset. After a soft reset, the Preferences screen appears and the Date and Time option is highlighted so you can reset the date and time if needed.
Page 286 To restore your data from a Windows computer after a hard reset: Click the HotSync icon the taskbar). You can also click the HotSync command on the Palm™ Desktop software menu bar. From the HotSync Manager menu, select Custom. Select the appropriate username from the list.
Page 287 Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, click Make Default. Thereafter, whatever you selected as the default setting is used for HotSync operations. Click OK.
Page 288 Appendix A Maintaining Your Handheld...
Page 289: Appendix B: Frequently Asked Questions
The readme file located in the folder where you installed the Palm™ Desktop software on your Windows computer or on your installation CD for Mac users The Palm Desktop online Help The Palm Desktop Software for the Macintosh User’s Guide, located in the...
Page 290: Software Installation Problems
Run ScanDisk (or another disk verification tool) on your computer. Install the latest Windows software updates to your computer. If you are upgrading from an older Palm handheld, or non- Palm-branded handheld, remove any previous version(s) of Palm Desktop software using the Windows Add/Remove Programs Control Panel...
Page 291 Make sure your computer has at least 50MB of disk space available. Install the latest Macintosh software updates to your computer. If you are upgrading from an older Palm handheld, or non- Palm-branded handheld, remove any previous version(s) of Palm Desktop software using the Windows Add/Remove Programs Control Panel Uninstall and then reinstall Palm Desktop software.
Page 292: Operating Problems
Appendix B Frequently Asked Questions Operating problems Problem I don’t see anything on my handheld’s screen. I get a warning message telling me my handheld memory is full. My handheld keeps turning itself off. Solution Try each of these in turn: Press an application button to ensure that your handheld is turned on.
Page 293: Tapping And Writing Problems
My handheld is not making any sounds. My handheld has frozen. Tapping and writing problems Problem When I tap the buttons or screen icons, my handheld activates the wrong feature. When I tap the Menu icon nothing happens. I can’t get my handheld to recognize my handwriting.
Page 294: Application Problems
Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your handheld. If you have two or more events with the same start time, the events will appear next to each other in Week View.
Page 295: Hotsync Problems
On a Windows computer, try these steps: Check the Windows system tray to make sure HotSync Manager is running. If it is not, click Start on the Windows taskbar, and then select Programs. Navigate to the Palm Desktop software program group, and then select HotSync Manager.
Page 296 Reinstall Palm Desktop software and select the option to synchronize with Microsoft Outlook. Make a backup copy of your Palm Desktop data, and then reinstall Palm Desktop software. Try each of these in turn: Check the connection between the HotSync cable and the USB port on your computer.
Page 297 Recharge the internal battery. Move your handheld away from the computer’s IR port. Try each of these in turn: Make a copy of your Palm folder. Uninstall and then reinstall Palm Desktop software. Turn on your handheld, and then tap the Home icon...
Page 298 Try each of these in turn: If you have performed a HotSync operation successfully but you cannot find the data from your handheld on Palm Desktop software, check to see that you have the correct username selected for viewing data.
Page 299: Beaming Problems
E-mail is not being sent. Solution Try each of these in turn: If you are beaming to another Palm handheld, confirm that your handheld and the other handheld are between ten centimeters (approximately 4") and one meter (approximately 39") apart and that the path between the two handhelds is clear of obstacles.
Page 300 Appendix B Frequently Asked Questions E-mail is not being sent [continued]. Configure ESMTP. Many services require authenticated access to use their SMTP servers, or ESMTP. – In the VersaMail application, press Function + Menu, and then select Mail Servers on the Options menu. –...
Page 301: Recharging Problems
Then you can follow these steps to restore your private entries: Use the Palm Desktop software and the cable or infrared communication to synchronize your data. Tap Forgotten Password in Security to remove the password and delete all private records.
Page 302: Problems With Incompatible Applications
Finding a third-party application that is causing a problem If you have multiple third-party applications installed on your handheld or have upgraded from an earlier model of a Palm handheld, perform the following procedure to remove all third-party applications from your handheld. Once you have removed all of the third-party applications, you can install one application at a time to determine which application is causing the problem.
Page 303: Technical Support
To re-install third-party applications one at time: Open the Backup folder Double-click on one .prc file. The Palm™ Quick Install window opens with the .prc file listed. Click Done. Perform a HotSync operation to install the files. See Operate your handheld and try to replicate problem operations.
Page 304 Palm handheld. Some third-party applications, however, may not have been upgraded to be compatible with your new Palm handheld. If you suspect that a third-party application is adversely affecting the operation of your handheld, contact the developer of the application.
Page 305: Product Regulatory Information
CAUTION Changes or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering Department. Changes or modifications made without written approval may void the user’s authority to operate this equipment. Responsible Party: Palm Solutions Group 400 N. McCarthy Boulevard Milpitas, California 95035 United States of America...
Page 306: Battery Warning
Product Regulatory Information Canadian ICES-003 Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Battery Warning Do not mutilate, puncture, or dispose of batteries in fire.
Page 307: Index
58 Expense 91 fonts 49 installing 51–57 Memos 99 Note Pad 103 opening 32 opening from expansion card 32 Palm Photos 109 plug-in 265 removing 58 size in kilobytes 294 sorting 36 Tasks 119 VersaMail 127 version of 294...
Page 308 Index Automatic sending of messages. See Send re- Auto-off delay 243 Background sending of messages. See Send retry Backlight 268 Battery charging 2 conserving power 243 disposal 296 gauge 31 life and use 274 recycling 274 warning 296 Bcc field 168 See also Blind copies Beaming information 25...
Page 309 Command equivalents (Graffiti 2 writing) 37 stroke 37 toolbar 38 Command buttons 13 Command toolbar activating 38 Commands copy 39 cut 39 paste 39 select all 39 undo 39 Communication preferences 237 Connection 253–254 Network 254–266 Conduits account information screens 206 for modem HotSync operations 232 for synchronizing applications 285 shortcuts 207...
Page 310 Index Default categories 33 currency in Expense 94 Deleting e-mail 189–192 mail in the trash 192 old messages 191 passwords 245 service templates 265 See also Purging records Desktop software displaying euro 97 linking to external files 29, 233 Digitizer 11, 240 DNS 262 Domain name system.
Page 311 problems with 145 synchronization options 197–203 synchronizing 197, 208 troubleshooting 145 username 134 Entering data 17–30 importing from other applications 28–30 problems with 283 using the computer keyboard 27 using the onscreen keyboard 17 Entries. See Contacts Envelope icon 155 Error log 197 ESMTP 130, 131 adding to an account 143...
Page 312 Index ShortCuts for entering data 270–272 symbols 22 Handheld alarm 152 application buttons 8 back panel components 9 blinking 152 bottom panel components 10 buzzing 152 charging 2 controls 7 expansion card slot 9 front panel controls 7 interface 12 IR port 9 navigator location 8 opening applications 31...
Page 313 Menus 36–38, 283 Calendar 75, 218 command equivalents (Graffiti 2 writing) 37 command toolbar 38 Edit menu 39–40 Expense 97 Memos 100 menu bar 12, 37 Network preferences 265 Note Pad 107 Palm Photos 118 Microsoft Exchange 5.0 199 Index...
Page 314 116–117 desktop software 117 List view 110 menus 118 opening 109 organizing photos 113–114 photo details 112 rotating photos 112 slide show 111 thumbnail view 109 Palm Quick Install 52–56 Paperclip icon 155 Password 134 editing in account 140...
Page 315 Phone Lookup 46 numbers, selecting for Address list 86 numbers, selecting types 84 settings for ISP or dial-in server 258–260 Photos. See Palm Photos Pick lists 13 PIM (personal information manager), using HotSync Manager with 58 Plug-in applications 265 POP accounts, APOP synchronization in 201...
Page 316 Settings. See Preferences Setup charging handheld 2 connecting HotSync cable 3 initial HotSync operation 4 installing additional software 15 installing Palm Desktop software 3 upgrading from another handheld 2 Setup requirements 1 ShortCuts backing up 225 managing 270–272 menu commands 37...
Page 317 Sound alarm on handheld 152 Sounds & Alerts preferences 251–252 Speaker 9 Star icon 8 Starting applications 32 Stylus calibration 11 dragging with 12 pen stroke to activate a feature 268 removing 9 tapping 11 Sunday, to start week 241 Symbols for currency 94 in Graffiti 2 writing 22...
Page 318 Index pen stroke for 268 problems with 282 Turning on handheld displaying owner’s name 269 problems with 282 Undoing actions 40 Unread mail 136 Unread messages, marking 193 Unresponsive handheld 283 Untimed events 66, 68 Upgrading a MultiMail database 128 Upgrading from another handheld 2 URLs in e-mail messages 179...

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P80880us - tungsten e - os 5.2.1 126 mhz Tungsten e

Palm Tungsten Tungsten E Handbook

Chapter 1: Setting up Your Palm™ Tungsten™ E Handheld

Chapter 2: Exploring Your Handheld

Chapter 3: Entering Data on Your Handheld

Chapter 4: Working with Applications

Chapter 5: Using Calendar

Chapter 6: Using Card Info

Chapter 7: Using Contacts

Chapter 8: Using Expense

Chapter 9: Using Memos

Chapter 10: Using Note Pad

Chapter 11: Using Palm™ Photos

Chapter 12: Using Tasks

Chapter 13: Using Palm™ Versamail™ Personal E-Mail Software

Chapter 14: Using World Clock

Chapter 15: Performing Hotsync

Chapter 16: Setting Preferences for Your Handheld

Appendix A: Maintaining Your Handheld

Appendix B: Frequently Asked Questions

Product Regulatory Information

Index

Quick Links

Troubleshooting

Related Manuals for Palm Tungsten Tungsten E

Summary of Contents for Palm Tungsten Tungsten E