Beaming Problems; E-Mail Problems - Palm Tungsten Tungsten E Handbook

Palm tungsten tungsten e: user guide
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Beaming problems

Problem
I cannot beam data to another
device with an IR port.
When someone beams data to
my handheld, I get a message
telling me it is out of memory.

E-mail problems

Problem
E-mail settings are inaccurate.
E-mail service is not working
properly.
E-mail is not being sent.
Solution
Try each of these in turn:
If you are beaming to another Palm handheld, confirm that
your handheld and the other handheld are between ten
centimeters (approximately 4") and one meter
(approximately 39") apart and that the path between the
two handhelds is clear of obstacles. Beaming distance to
other devices with an IR port may be different.
Move your handheld closer to the receiving device.
Make sure the receiving device has enabled beam receive.
Try each of these in turn:
Your handheld requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30 kilobyte (KB) application,
you must have at least 60KB free.
Perform a soft reset. See
Appendix A
for more information.
Solution
For the latest information on settings, consult your ISP or
e-mail service provider. The settings for the default list of
preconfigured accounts in the Palm™ VersaMail™ e-mail
application are accurate at release, but mail server settings
may change over time.
Short periods of time when e-mail is unavailable are common
due to server problems or poor wireless coverage. If you have
problems sending or receiving mail for an extended period of
time, check with your ISP or e-mail service provider to verify
that the service is working properly.
Try these steps, in turn:
Make sure your ISP or e-mail provider allows you to access
e-mail on a wireless handheld. Several providers, like
Hotmail, do not offer this option at all; other providers
require an upgrade to access e-mail on a wireless handheld.
Beaming problems
"Performing a soft reset"
in
289

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