Operating Problems - Palm Tungsten Tungsten C Handbook

My files didn't install during a
HotSync operation.
I can't add more files to the
Palm Quick Install list.

Operating problems

Problem
I don't see anything on my
handheld's screen.
My battery doesn't charge.
If files do not install after you perform a HotSync operation the
file type was not recognized. Try launching the associated
application from your handheld and then performing another
HotSync operation. If the files still remain in the list, they are
not associated with an application on your handheld and
cannot be installed.
Make sure the dialog box that confirms where the files will be
installed is closed. You cannot add more files to the list when
the confirmation dialog box is open. For details, see
applications and files on a Windows computer"
Solution
Try each of these in turn:
Press an application button to ensure that your handheld is
turned on.
Press Function
dialog box appears, adjust the brightness by holding down
the up scroll button for a few seconds. If this doesn't work,
hold the down scroll button for a few seconds.
If your handheld was exposed to cold, make sure it is at
room temperature.
Recharge the unit.
Perform a soft reset. If your handheld still doesn't turn on,
perform a hard reset. See
Appendix A.
With a hard reset, all records and entries stored
IMPORTANT
in your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your
computer during the next HotSync
Make sure the power outlet is active and the HotSync
cradle is properly plugged in.
If the battery does not hold a charge, return your handheld
to an authorized Palm service center.
+ Brightness . If the Brightness
"Resetting your handheld"
®
operation.
Operating problems
"Installing
in Chapter 4.
in
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