Callpilot Mini Does Not Function At All; The Power-On Diagnostics Fail; Cannot Access Callpilot Manager - Nortel CallPilot Mini Installation And Maintenance Manual
Nortel callpilot mini voice messaging: user guide
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Also See for CallPilot Mini:
- Installation and maintenance manual (94 pages) ,
- Reference manual (72 pages) ,
- Quick reference manual (28 pages)
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60
Chapter 10 Troubleshooting
CallPilot Mini does not function at all
CallPilot Mini is not functioning when there is no response from the terminal.
1
Check the LEDs
If LED
Feature Cartridge is installed in the bottom PCMCIA slot.
If LED
"The Power-on Diagnostics fail" on page
2
Check to ensure the:
•
TCM port is connected to the CallPilot Mini
•
Power Indicator light is lit
•
power supply cord is plugged into the AC socket
•
power supply cord is connected to the CallPilot Mini module
•
CallPilot Mini module is getting power from the AC socket
3
Unplug the module and open the front cover. Remove the feature cartridge and then re-insert
it. Make sure the feature cartridge is fully inserted in the slot.
4
Close the front cover and plug in the module.
The Power-on Diagnostics fail
When LEDs
about other LED error codes, refer to
One of the following two components could be the cause of the problem: the power supply or the
CallPilot Mini. To correct the problem:
1
Measure the power supply voltage. If the voltage is out of specifications, replace the power
supply and retest the system.
The power supply provides 9 VDC.
2
If the power supply is within specifications, replace the CallPilot Mini, then reprogram and
test the system.
Cannot access CallPilot Manager
If you cannot access CallPilot Manager, do the following:
1
Wait until LED
does not turn on, refer to
on page
62.
2
Make sure that the IP address, subnet mask and default gateway settings are correct.
P0604219 03
.
1 is blinking quickly, the Bootloader has encountered an error. Check that the
1 and LED
2 are blinking quickly, the Power-on Diagnostics have failed. Refer to
1 and
2 blink quickly, it indicates a Power-on Diagnostics fail. For information
turns on before attempting to access CallPilot Manager. If LED
"LED 6 does not turn on after CallPilot Mini has finished starting up"
60.
"CallPilot Mini LEDs" on page
26.
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