Table 5 Creating An Acd Queue, Step 1; Table 6 Creating An Acd Queue, Step 2 - Nortel CallPilot Mini Installation And Maintenance Manual

30 Chapter 5 Initializing the CallPilot Mini
Table 5 Creating an ACD Queue, step 1 (continued)
Prompt
IVR
ALOG
3
Respond to the prompts according to
Note: For any of the prompts not listed in the table below, press the Enter key to
accept the default value.

Table 6 Creating an ACD Queue, step 2

Prompt
REQ
TYPE
CUST
ACDN
MWC
Note: For more information about how to create and modify ACD Queues, refer to the
documentation that came with your Meridian 1 PBX.
P0604219 03
Response Comment
YES
YES
Response Comment
CHG
ACD
0
5666 Enter the Directory Number for this ACD Queue.
In the example shown, 5666 represents the Directory Number of the
ACD Queue.
YES
Table 6.