Introduction
The assignment and positioning of the ICI keys within the keystrip is flexible. Any of the following call
types may be assigned to any of the ICI keys:
Call Forward No Answer
Call Forward Busy
Foreign Exchange
Interpositional Call
Intercept
• • • • 10 • • • •
The call has been automatically routed to you from an extension that has
C. fwd. N.A.
been programmed to forward calls to you when there is no answer.
The call has been automatically routed to you from an extension that has
C. fwd. busy
been programmed to forward calls to you when it is busy.
The call is on a Foreign Exchange (FX) trunk.
fx
The call is from another attendant at your location.
inter pos. C.
The call is from
intcpt
—
a restricted or semi-restricted extension attempting to make a
call that is not allowed
—
a caller encountering equipment or dialing irregularities – a
caller who has dialed an extension which is in Do-Not-Disturb
mode
—
a caller who has dialed the access code for a trunk group which
is busy