Transferring A Call To An Attendant - Nortel Meridian M1250 User Manual

Supervisory features

Transferring a call to an attendant

As supervisor, you can transfer a call to an attendant in your group, even if their console is in
position-busy mode.•
1
2
3
Note 1: If you dial an incorrect attendant code, you hear a fast busy signal and the D indicator
remains off. Press RLS dest.
Note 2: • If the called console is busy, you hear a busy signal and the D indicator continues to flash
slowly. Press RLS. Your call is placed in the attendant queue.
Note 3: • If the called console is in night-service mode, the transfer cannot be completed. You hear
a fast busy signal and the D indicator remains off. Press RLS dest.
The person to whom you
are speaking wishes to
speak to another
attendant. Dial the
attendant access code,
then dial the appropriate
attendant code.
When the called
attendant answers, press
the lpk key.
Press RLS to end your
connection in the call.
The excl. src. indicator
goes on; the caller is
automatically placed on
hold. The D indicator
flashes slowly. The lpk
and S indicators are on.
The excl. src. indicator
goes off and the D
indicator goes on steadily;
you, the caller, and the
called attendant are
connected.
The RLS indicator goes
on; you are free to process
other calls.
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