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Millennium multi-pay M1211
Nortel Millennium multi-pay M1211 Manuals
Manuals and User Guides for Nortel Millennium multi-pay M1211. We have
2
Nortel Millennium multi-pay M1211 manuals available for free PDF download: Installation, Operation And Maintenance Manual, Manual
Nortel Millennium multi-pay M1211 Installation, Operation And Maintenance Manual (350 pages)
Brand:
Nortel
| Category:
Payment Terminal
| Size: 8.02 MB
Table of Contents
Table of Contents
6
About this Guide AGT-1
18
Scope of this Document AGT-1
18
Figures
19
How this Guide Is Organized AGT-2
19
Describing the Terminal
19
Describing the Terminal
22
Types of Multi-Pay Terminals
22
Terminal Features
23
Figure 1-1: Front View of the Millennium Multi-Pay Terminal
24
Physical Characteristics
25
Multi-Pay Terminal Specifications
26
Maximum Cable Length Specifications
27
Table 1-1: Cable Length Specifications Based on Wire Size
27
Tables
27
Operating the Multi-Pay Terminal
28
Making Calls
29
Using a Credit or Calling Card
29
Using Smart Cards
30
Figure 1-2: Multi-Card Reader Can Read Credit, Calling, or Smart Cards
31
Using Coins to Make a Call
33
Free Calls
35
Autodial Calls
35
Incoming Calls
35
Figure 1-4: Dialing out for Free Calls or Using Autodial Buttons
35
Datajack Calls
36
Figure 1-5: Datajack Calls Are Made Using Cards
36
Using the ADS Feature
37
Functional Features
38
Visual Display
38
Voice Prompts
38
Card Reader
38
Figure 1-6: Display Shows Prompts and Advertising
38
Smart Card Alert
39
Card Reader Blocked Alarm
39
Language Button
39
Next-Call Button
39
Volume Control
39
Figure 1-7: Locating the Special Buttons
39
Quick Access Keys
40
Advertising
40
Figure 1-8: Quick Access Keys
40
Date and Time
41
Coin Handling
41
Datajack
41
Voice and Data on a Single Central Office (CO) Line
41
Supplementary Power
42
Answer Supervision
42
Remote Alarms and Diagnostics
42
Internal Components of the Terminal
43
Figure 1-9: Inside the Millennium Multi-Pay Terminal
43
Card Reader
44
Control PCP
44
Special Adaptations
44
Telephony PCP
44
Alerter Pcp/Smart Card Alert
45
Figure 1-10: Smart Card Alert Interconnections Diagram
45
Figure 1-11: IAS Module Interconnection Diagram
46
IAS Module
46
Lineswitch PCP
46
Coin Operations
47
Cash Box
47
Coin Guide
47
Coin Return
47
Coin Validator
47
E-Lock Security
47
Escrow
47
Security PCP
47
E-Locks
48
Figure 1-12: Coin Features on the Millennium Multi-Pay Terminal
48
Interconnections of Internal Components
49
Figure 1-13: Telephony PCP Interconnection Diagram, Basic
49
Figure 1-14: Control PCP Interconnect Diagram, Basic
50
Figure 1-16: Multi-Pay Terminal Internal Cabling, View 2
52
Describing the Craft Interface
53
Figure 1-17: Using the Terminal to Work with the Craft Interface
53
Entering the Craft Interface
54
Privilege Levels
54
Maintenance-Level Interface
55
Operation-Code Interface
55
Mounting the Terminal
58
Selecting a Site
59
Tools and Equipment Required
59
Table 2-1: Tools and Equipment Required
59
Installing Peripheral Equipment
60
Pre-Mounting Considerations
61
Installing an IAS Module
61
Installing a Lock on the Terminal
62
Setting up the Site: the Backboard
62
Mounting the Backboard
64
Table 2-2: Fasteners for Backboards
64
Testing the Line to the Terminal
65
Mounting and Connecting the Terminal
66
Installing the Terminal in Recessed Furniture
66
If a Backboard Is Not Installed
67
Installing a Terminal in Non-Recessed Furniture
67
Positioning the Terminal on the Backboard
67
Unlocking and Opening the Terminal
68
Attaching the Outside Wires to the Terminal Block
74
Removing the PCP Assembly to Install Components
75
Table 2-3: Module Connector Numbers
77
Installing Internal Components
79
Completing the Internal Installation
83
Installing a Coin Box
85
Other Documentation
86
Installing Terminal Software
88
When to Do an INSTALL
88
Performing an INSTALL Routine
89
Terminal-Timeout During an INSTALL Session
89
Error Codes
90
Accessing the INSTALL Prompt
91
Starting the INSTALL Routine
92
Stopping the Download
96
Testing the Special Buttons
103
Testing the Card Reader
104
Making a Call
105
Checking the Line
107
Testing the Quick Access Keys
107
Testing the Datajack Module
108
Using a Butt-End Set to Test the Datajack
108
Testing the Smart Card Alert Feature
109
In Case of Problems
109
Operation Codes Interface
110
Entering Operation Codes
112
How to Enter Operation Codes
112
Reserved Codes
115
Maintenance-Level Interface
116
Maintenance Menu Options
116
Bypassing the Maintenance Menu
117
Table 5-1: Codes Maintenance Activities on Menu
117
Accessing the Initial Prompt
118
Using the Maintenance Menu
120
Checking the Card Reader
122
Card Reader Test Errors
124
Checking the Coin Unit
126
Problems in the Coin Unit Test
127
Checking the Central-Office Line
128
Problems with the CO Test
129
Checking the Display (VFD)
130
Checking the Keypad
131
Making and Answering Calls
132
Checking the Telephone Number of the Terminal
134
Checking the Number of the Millennium Manager
135
Entering Operation Codes
137
Entering more than Eight Codes
139
Reserved Operation Codes
139
Forced Millennium Manager (NCC) Download
140
Stopping the Download
141
Sending Cdrs to the Millennium Manager
142
Testing Answer Supervision
145
Answer Supervision Errors
147
Changing the Brightness of the VFD
147
Testing the Memory of the Terminal
148
Memory Errors
150
Putting the Terminal out of Service
150
Putting the Terminal Back in Service
152
If the Keypad Buttons Do Not Work
153
Terminal Timeout at the Maintenance Level
154
Uninstalling the Terminal
155
6 Troubleshooting the Terminal
157
Internal Error Detection
157
Security Features
158
False Un-Alarms
158
Troubleshooting
159
Escrow Unit Jam
163
Craft Interface Coin Unit Problems
164
Security PCP Fault Indications
169
Error Messages
169
Coin Box Discrepancies
169
Power
170
Supplementary Power
170
Borderline Power Anomalies
173
Checking the CO Line
174
Datajack Telephony PCP Power
176
Installing Replaceable Parts
177
Saving Call Detail Records (Cdrs)
178
Before You Enter the Terminal
178
Preparing the Terminal for Maintenance
179
If You Need to Uninstall the Terminal
181
Opening the Terminal
181
Replacing the Front Housing Assembly
186
Replacing the Upper Housing Lock
188
Removing the PCP Assembly
189
Removing the Telephony and Control Pcps
193
Table 7-1: Component Cable Connections
194
Replacing Firmware Chips on the Control PCP
195
Replacing the Handset, Cord, and Swivel
197
Replacing the Grounding Strap
198
Replacing the VFD
199
Replacing the Upper Bezel Assembly
201
Replacing the Display Window
205
Installing an Internal Instruction Card
206
Replacing the External Instruction Card
207
Replacing the Card Reader
208
Replacing the Alerter Module
213
Replacing the Number Card
214
Replacing the Lineswitch PCP
215
Replacing the Hookswitch/Alerter Bezel
217
Replacing the Quick Access Keys Bezel
218
Replacing a Quick Access Keys Label Card
220
Replacing the Coin Guide
221
Replacing the Coin Validator
223
Removing the Coin Rejection Chute Tab
227
Replacing the Coin Escrow
228
Replacing the Vault Door or the Cash Box
232
Removing the Coin Box Rail
234
Upgraded Coin Box Rail
236
Replacing the Security PCP
238
Simulating a Coin Collection
240
Replacing the Coin Vault Lock
241
Coin Vault Lock Upgrade
242
Upgrading the Lock
242
Installing an E-Lock and Security Switch
244
Replacing the Coin Return Assembly
248
Replacing the Rear Terminal PCP
249
Describing Inferred Answer Supervision
251
Installing the Rear Terminal Rain Diverter
251
Positioning and Connecting the IAS Module
253
Installing the Inside Service Wires
254
Replacing the IAS Module
256
Optional Features: Datajack and Smart Card Alert
257
About the APC Datajack Module
258
Replacing the APC Datajack Module
258
Replacing the Teladapt Connector for Datajack
261
Installing Smart Card Alert
262
Installing Smart Card Alert Firmware
263
Installing the Daughter Board
264
Restoring the Terminal to Operation
266
Cleaning the Terminal
269
Cleaning the Card Reader
269
Cleaning the Read Head
269
Clearing the Card Slot
270
Clearing Debris from the Coin Guide Slot
271
Cleaning the Exterior of the Terminal
271
Customer-Orderable Parts
273
Installation and Maintenance Hardware
273
Table 9-1: Installation and Maintenance Hardware
273
Identifying Your Terminal Type
275
Orderabie Parts List
275
Table 9-2: Parts List for the Millennium Multi-Pay Terminal
275
Instruction Cards
284
Printing Specifications
284
Internal Instruction Card
285
External Instruction Card
286
Quick Access Keys Label
287
Tools
288
Appendix A: List of Alarms
289
Saving Cdrs
289
Before You Enter the Terminal
289
Table A-1: List of Alarms
290
Appendix B: Error Codes
305
Table B-1: Craft Interface Error Code Descriptions
306
Appendix C: Regulatory Notices
315
Industry Canada Notice
315
Shock Hazard Warning
317
Address for Warranty and Repairs in Canada
317
U.S. Regulations
318
Radio/Tv Interference
318
Federal Communications Commission (FCC) Notice
319
CSA/NRTL/UL Installation Instructions
321
Important Safety Instructions
322
Shock Hazard Warning
323
Glossary
325
Index
333
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Nortel Millennium multi-pay M1211 Manual (260 pages)
Multi-pay-based terminal Replacing part
Brand:
Nortel
| Category:
Touch terminals
| Size: 4.25 MB
Table of Contents
Table of Contents
7
Introduction
15
How this Guide Is Organized
16
Accessing the Terminal
16
Replaceable Components
17
Figure 1-1: Special Terminals
19
Figure 1-2: Replaceable Parts, Exterior
20
Figure 1-3: Replaceable Parts, Internal
21
Figure 1-4: Through-Hole and Multi-Application Control Pcps
22
Identifying the Terminal Type
23
Figure 1-5: Locating the Product ID Label
23
Telephony/Control Board Identification
24
Suggested Tools and Equipment Required
25
Setup/Restore Flowchart
26
Figure 1-6: Flowchart - Setting up for Maintenance
26
Accessing the Terminal
29
Before You Enter the Terminal
29
Saving Call Detail Records (Cdrs)
30
Preparing the Terminal for Maintenance
31
Figure 2-1: Locking Tools for the Upper Housing
32
If You Need to Uninstall the Terminal
34
Opening and Closing the Terminal
34
Opening the Unlocked Terminal
35
Figure 2-2: Locating the Terminal Block Connector
35
Figure 2-3: ESD and Power Connections
36
Figure 2-4: IAS Module Location Inside the Rear Housing
37
Restoring the Terminal to Operation
38
Replacing the Front Housing Assembly
41
Flowchart
41
Figure 2-5: Flowchart - Replacing the Front Housing
41
Replacing the Front Housing Assembly
42
Figure 2-6: Disconnecting Rear Housing Cables
44
Figure 2-7: Link Bracket on the Rear Housing
44
Figure 2-8: Removing the Housing Assembly from the Hinges
45
Replacing the Upper Housing Lock
46
Flowchart
46
Figure 2-9: Flowchart - Replacing the Upper Housing Lock
46
Replacing the Upper Lock
47
Figure 2-10: Securing the Upper Housing Lock to the Terminal
47
Figure 2-11: Securing the Grounding Strap to the Swivel and Lock
48
Installing the Grounding Strap
49
Figure 2-12: Attaching the Grounding Strap
49
Replacing the Handset, Cord, and Swivel
50
Flowchart
51
Replacing the Swivel/Handset Assembly
52
Replacing the Rear Terminal PCP
56
Flowchart
56
Replacing the Rear Terminal Board
58
Describing the IAS Module
60
Installing the Rain Diverter
60
Flowchart
62
Installing an IAS Module
63
Installing an IAS Mounting Bracket
64
Connecting an IAS Module
65
PCP Assembly Components
69
Removing the PCP Assembly
70
Flowchart
71
Working with the PCP Assembly
73
Removing the Telephony or Control Pcps
79
Replacing Firmware on the Control PCP
82
Using Secure Application Modules (Sams)
87
Replacing the SAM
87
Reinstalling the SAM Daughter Board
90
Smartcity - Checking SAM Function
93
Installing Smart Card Alert (SCA)
94
Flowchart
94
Replacing the SCA Daughter Board
96
Connecting SCA to the Multi-Application PCP
102
Upper Bezel Components
107
Replacing the VFD
108
Flowchart
109
Replacing the Two-Line VFD
110
Replacing the Graphical Display Assembly
113
Replacing the Abrasion Shield
120
Replacing the Quick Access Keys Bezel
122
Flowchart
122
Replacing Quick Access Keys
124
Replacing the Label Card
126
Replacing the Upper Bezel Assembly
127
Flowchart
128
Replacing the Upper Bezel Assembly
130
Replacing the Display Window
136
Flowchart
137
Replacing the Window
138
Installing an Internal Instruction Card
140
Replacing the External Instruction Card
141
Card and Hookswitch Parts
143
Working with the Card Reader Assembly
144
Flowchart
144
Replacing Card Reader Assembly Parts
145
Folding the Card Reader Cable
153
Identifying Datajack Hardware
154
Installing a Card Reader Datajack Bezel
156
Making a Datajack Call
160
Replacing the Alerter Module
161
Flowchart
162
Steps for Replacing the Alerter Module
163
Replacing the Hookswitch Module
167
Flowchart
169
Replacing the Hookswitch
170
Replacing the Hookswitch/Alerter Bezel
175
Flowchart
176
Replacing the Bezel
177
Replacing the Number Card
179
Coin Path Modules
183
Performing a Coin Box Collection
185
When to Do a Collection
185
Collecting the Coin Box
185
Replacing Coin Modules Flowchart
186
Replacing the Coin Validator
188
Replacing the Coin Escrow
197
Replacing the Coin Guide
203
Working Inside the Coin Vault
206
Flowchart
206
Replacing the Vault Door or the Coin Box
207
Accessing the Coin Vault
208
Working with the Coin Box Rail
210
Replacing the Coin Box Rail
211
Upgraded Coin Box Rail
214
Replacing the Security PCP
216
Simulating a Coin Collection
219
Replacing the Coin Vault Lock
220
Replacing a Mechanical Lock
221
Coin Vault Lock Upgrade
223
About the E-Lock Security Switch
224
Working with the Coin Return Assembly
229
Replacing the Coin Return Assembly
231
Coin Return Bracket Upgrade
233
About the Coin Basic Portable Display
240
Installing a Portable Display
243
Re-Entering the Craft Interface
246
Removing the Coin Basic Portable Display
248
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