Recall To Same Attendant - Nortel Meridian M1250 User Manual

Basic call processing

Recall to Same Attendant

X11 release 20 introduces call Recall to Same Attendant. This feature functions the same way as
normal call recall, with an enhancement. Previously, calls recalled to the first available attendant. With
this feature enabled calls you extended can be queued to return to you only when you are idle. If you
are busy, the calls remain in queue until you are available. The following types of calls and recall that
can be queued to you for recall are listed below:
— Interattendant calls
— Meter recalls
— Slow answer recalls
— Park recalls
— Camp-On recalls
— Call Waiting recalls
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