Putting A Call On Silent Hold - Nortel Meridian M1250 User Manual

Centralized Attendant Service (CAS)

Putting a call on silent hold

When one call is already camped onto a busy extension and a third caller wishes to wait for a connection,
you can put the third caller on silent hold until camp-on becomes possible. You are automatically recalled
by the caller after a set time.
1
2
3
4
Note:
When you place a call on silent hold, the release link trunk (RLT) is held at the remote location.
When you use HOLD, the RLT is held at your location.
The caller wishes to wait
for a connection but
cannot be camped onto
the busy extension.
Press .
C/H
Dial the silent hold code.
Press RLS to put the call
on silent hold.
When recall occurs,
check if camp-on is
possible. If not, either
put the call back on silent
hold (steps 2 and 3) or
end it by pressing RLS
dest. and then RLS.
You hear dial tone from
the remote location; the
caller hears nothing. The
remote ICI, lpk, and S
indicators are on.
You hear four to six
beeps.
The RLS indicator goes
on; you are free to process
other calls.
• • • • 135 • • • •