Introduction; Your Meridian 1 Attendant Console - Nortel Meridian M1250 User Manual

Introduction

Your Meridian 1 attendant console

Your Meridian 1 attendant console is the leader in call-processing technology. You will find that it's easy
to operate, because for every situation, there's a straightforward procedure to follow.
There are well over a hundred call-processing features available to the Meridian 1 system. Your system
will have many of them, but not all, because some won't be needed by your organization. To help you find
what you need, the features are grouped according to function.
This guide outlines the situations you could run into, and explains how to handle each one. Check which
features your organization uses. Then use the guide for reference, to brush up on a procedure that you
use only once in a while, or to learn new ones when the changing needs of your organization result in
newly installed features. There's also a handy quick-reference card to help you provide fast and
efficient service.
Note: Not all features described in this user guide are available in your area. Contact your
system administrator for details concerning features available to you.
M1250 or M2250 attendant console
The display screen is at the top of the console. You can tell which model console you have by looking at
the display screen:
The M2250 attendant console reads "Meridian 1" on the first line of the display screen, along with the
date and time.
The M1250 attendant console has only the date and time on the first line of the display.
The M1250 and M2250 consoles are virtually the same in operation. Differences between the two
consoles are noted where applicable.
Directly below the display screen is a horizontal row of eight keys, the dial pad, and a volume control. To
the left and right of these, you'll see five columns of keys with indicators. We'll go through these, in this
order, to give you some important background information.
This document is based on X11 release 21 software.
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