Troubleshooting And Maintenance; Wci Does Not Join Network; Tracer Sc+ Does Not Communicate With Wci - Trane Air-Fi WCS-SB Installation, Operation And Maintenance Manual

Troubleshooting and Maintenance

This section lists some common problems and their causes, lists network health indicators, and
describes procedures used to maintain a facility.

WCI Does Not Join Network

Problem
Network closed / Not enough time allowed for
joining
Wrong address
No power
Too much traffic
Outside of radio range or too many obstacles
Defective WCI

Tracer SC+ Does Not Communicate with WCI

Problem
No power to the WCI
Wireless link on the Tracer SC+ not enabled
One of the devices is outside of radio range
70
Give the WCI more time to join. If the network closes before the WCI has joined, re-open if necessary by
pressing the OPEN NET button on another member WCI.
For factory addressed WCIs, verify address is correct.
Verify each WCI address after installation.
If sensor is installed, check for error code at sensor.
Initiate network formation and resolve by exception.
Ensure that:
• The WCI is wired correctly.
• The corresponding controller is wired to equipment correctly and is powered On.
Try a different channel by selecting a different net address or by using Tracer TU. A better channel may be
found by trial and error or by using a purchased tool such as WiSpy.
Relocate WCI or add a repeater.
Replace
Ensure that the WCI is wired properly to the Tracer SC+
Ensure that the wireless link on the Tracer SC+ is enabled and configured to match the WCI address, and
is unique within the building.
Move network components to within radio range or break up networks to make them smaller so that all
components are within radio range. Alternatively, you can add a repeater to extend the radio range.
Explanation/Resolution
Explanation/Resolution
BAS-SVX40K-EN