Kyocera ECOSYS M2135dn Service Manual page 387

(4) First check item
If the paper is fed askew, jammed, curled, or leading-edge dog-eared, first check the following items.
Check items
Paper
1. Check if the paper delivered
is dog-eared, skewed or
creased.
2. Check how paper is loaded in
the cassette (paper feeder).
Check that the paper has
been properly aligned with
the paper width guides and
the rear guide; it has been
loaded without skewing; or it
is not damaged.
(creased paper, main unit
jam)
3. Check how paper is loaded.
Check if the cutting edge of
the paper bundle inside is
crumpled or bent.
4. Check if the paper is moist,
wavy, or curled.
5. Check if the paper loaded in
the cassette was stored in a
continuously humid place.
6. Check if the paper conforms
to the specification.
Settings/
1. Check if the margin is
Detection
4.0±2.5mm from the leading
edge of paper.
2. Check the operation panel if
the paper size is correctly set.
(Multi feed jam)(MFP: Output
Event Log in U000, check if
the paper size in the case of
jam and the loading paper
size are consistent or incon-
sistent with the size of the
original and the paper.) (See
page 6-5)
3. Check that paper settings are
made in accordance with the
paper being used. (Jam
caused by faulty separation)
Check description
2S0/2S1/2S2/2S3/2S4/2S5/2SG/2SH/3RA
Corrective action
1. If a dog-ear occurs, check if there are any objects
existing in the conveying paths, and if any, fix it.
2. If the paper is fed askew or creased, execute No.2.
below
Adjust the paper width guides to the size of the paper.
If the cutting edge of the paper bundle is crumpled, fan
the paper before loading. If the paper is folded, stretch
before loading in the cassette.
1. Load the paper in the cassette upside down.
2. Load the paper in the cassette after rotating it 180
degrees.
3. Change the paper.
Instruct the user to store the paper in a dry, less humid
place.
Isolate the cause of the problem by replacing the paper
with the recommended paper.
(See page 1-1)
If there is no margin of 4.0±2.5mm from the leading
edge, adjust the leading margin by U402.
(see page 6-47)
If the paper size is incorrectly displayed, set the size of
the paper cassette properly.
Select Original/Paper settings under [Common Settings]
in the system menu to set media type and weight of
paper.
7-12