Avaya DEFINITY Manual page 317

Enterprise communications server, callvisor asai applications over mapd
Hide thumbs Also See for DEFINITY:
Table of Contents

Advertisement

MAPD Price Element Code Descriptions
ASAI Performance Measurement Utilities – only accessible to Avaya
Technical Support staff.
This upgrade will enhance the MAPD platform to provide an ASAI
performance measurement utility over DLG and CVLAN links. This utility is
used to measure and monitor the ASAI message rates through the MAPD.
In addition to viewing the real time ASAI message rates, this utility can be
used to store up to 20 occurrences per MAPD port (all 12), that exceed a
pre-administered ASAI message rate threshold from the application to the
switch.
Features available to CVLAN applications using CVLAN Client release 8.2 or
greater.
Upgrading the CVLAN Server on the MAPD to CVLAN Server release 8.2
presents several feature enhancements to the MAPD and applications. Certain
application feature enhancements are only recognized using the CVLAN Client
release 8.2 API set available in the CVLAN Client release 8.2 package. The
features listed below are dependent on using the CVLAN Client release 8.2
package. These following feature enhancements are only passed to CVLAN
applications using CVLAN Client release 8.2 or greater.
The following ASAI features implemented in DEFINITY release 8.x and greater
are supported by the CVLAN release 8.2 API. The CVLAN Client release 8.2 API
set is available starting in CVLAN Client release 8.2. CVLAN applications must be
developed and run with CVLAN Client release 8.2 or greater to gain access to the
following feature enhancements. As stated above, these features require the
MAPD to be running CVLAN Server release 8.2 provisioned in V6 or V8 mode.
Pending Work Mode Changes
This feature provides ASAI applications with the capability to change the
current work mode of an agent, while the agent is busy (currently on a call).
The "pending change" takes effect as soon as all active or held calls at this
agent's extension are cleared. Value Query responses for agent status that
have a pending work mode change will include a new pending work mode
change IE indicating the pending work mode which will take effect after the
current call is ended.
Trunk Group Information and Calling Party Number in Event Reports
Starting with R8, ASAI provides both trunk group information (trunk group
number and trunk member number) and Calling Party Number information
(if this information is available) to adjunct applications. Calling Party
Number and trunk group information is no longer mutually exclusive. This
enhancement provides the user with trunk group information in addition to
the Calling Party Number (CPN), even if the CPN is known.
In previous releases, trunk group information was provided only if the CPN
was not known, and it was only provided for inbound calls. Starting with R8,
trunk information is provided for inbound and outbound calls (including
DCS calls) and switch-classified calls.
Issue 3 May 2002
J-3

Advertisement

Table of Contents
loading

Table of Contents