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Avaya 9600 Series Application Notes
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Avaya 9600 Series Application Notes

Avaya 9600 Series Application Notes

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Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Computer Instruments e-
IVR IP Phone Pager, with Avaya 9600 IP Phones
– Issue 1.0
These Application Notes describe the procedure for configuring Computer Instruments IP
Pager to interoperate with specific Avaya 9600 Series IP Telephones.
Computer Instruments e-IVR™ IP Phone Pager allows internal paging communication by
voice or text messaging via an IP Phone. A text message can be displayed (on the IP Phone
display screen) alone or accompanying a voice page.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
RDC; Reviewed:
SPOC 2/1/2012
Abstract
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
1 of 14
CII_IP_Pager

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Summary of Contents for Avaya 9600 Series

  • Page 1 Abstract These Application Notes describe the procedure for configuring Computer Instruments IP Pager to interoperate with specific Avaya 9600 Series IP Telephones. Computer Instruments e-IVR™ IP Phone Pager allows internal paging communication by voice or text messaging via an IP Phone. A text message can be displayed (on the IP Phone display screen) alone or accompanying a voice page.

  • Page 2: Reference Configuration

    1. Introduction These Application Notes describe the procedure for configuring Computer Instruments e-IVR IP Phone Pager to interoperate with Avaya 9600 Series IP Phones. In this compliance test, some IP ® Phones were registered with Avaya Aura Communication Manager and some with Avaya IP Office.

  • Page 3: Equipment And Software Validated

    IP Phone using the browser menu display options and through the IP Phone Pager web interface. Pages were made with endpoints including the Avaya 9620, 9630, 9640, and 9650 IP Telephones. Figure 1: Test Configuration of e-IVR IP Phone Pager 4.
  • Page 4 IP Phone Pager GA March 2011 5. Configure Avaya 9600 IP Phones This section describes the IP Phone configuration to support the network shown in Figure 1. The configuration of the IP Phone can be done manually or through DHCP. The compliance testing used DHCP to assign the IP Phone with the IP address of the IP Phone Pager application.
  • Page 5 RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 5 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...
  • Page 6 As a result of the configuration performed in section 5 the IP Phones should be registered with the IP Phone Pager application. From initial page after login, select “Phones” from the navigation tree. RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 6 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...
  • Page 7 From the navigation tree select “Groups” to create a group. Provide a name for the group in the “New Group Name” field and select “Save”. RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...
  • Page 8 From the “Group” pull-down box select a group. If this is a new group then all registered phones should be listed in the “Available” window. RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...
  • Page 9 From the “Available” window select phone(s) and move them to the “Included” window by selecting the appropriate Arrow buttons. RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 9 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...

  • Page 10: Verification Steps

    At this point pages can now be sent to a group of phones. 7. Verification Steps The following steps may be used to verify proper configuration of the Avaya 9600 Series Deskphone and the e-IVR IP Phone Pager Application. 7.1. Verify Avaya IP Phone From the Avaya IP Phone perform the following steps: RDC;...
  • Page 11 2. Verify Registered Phones (see section 6.2) 3. Verify Groups a. From Navigation tree select “Groups” b. Select group from “Group” pull-down box RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 11 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...
  • Page 12 RDC; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 14 SPOC 2/1/2012 ©2012 Avaya Inc. All Rights Reserved. CII_IP_Pager...

  • Page 13: Additional References

    Computer Instruments e-IVR IP Phone Pager passed compliance testing. These Application Notes describe the procedures required to configure Computer Instruments e-IVR IP Phone Pager to interoperate with Avaya 9600 Series IP Deskphones to support the reference configuration shown in figure 1.
  • Page 14 2012 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.