Returning A Ptx10003 Or Component For Repair Or Replacement - Juniper PTX10003-80C Hardware Manual

Figure 67: Locating the PTX10003 DC Power Supply Serial Number Label
Figure 68: Locating the PTX10003 Fan Module Serial Number Label
Serial number
ID label

Returning a PTX10003 or Component for Repair or Replacement

If you need to return a PTX10003 or component to Juniper Networks for repair or replacement, follow
this procedure:
1. Determine the serial number of the component. For instructions, see
a PTX10003 Chassis or Component" on page
2. Obtain a Return Material Authorization (RMA) number from the Juniper Technical Assistance Center
(JTAC) as described in
page 170.
NOTE: Do not return any component to Juniper Networks unless you have first obtained an
RMA number. Juniper Networks reserves the right to refuse shipments that do not have an
RMA. Refused shipments are returned to the customer through collect freight.
Serial ID number label
164.
"Contacting Customer Support to Obtain Return Material Authorization" on
"Locating the Serial Number on
169