Troubleshooting The Ptx10003; Ptx10003 Troubleshooting Resources Overview - Juniper PTX10003-80C Hardware Manual

Troubleshooting the PTX10003

IN THIS SECTION

PTX10003 Troubleshooting Resources Overview | 155

PTX10003 Alarm Messages Overview | 156
PTX10003 System Alarm Messages and Recommended Actions | 156
PTX10003 Troubleshooting Resources Overview
To troubleshoot a PTX10003, you use the Junos OS Evolved CLI, alarms, and LEDs on the network ports,
management panel, and components.
LEDs—When the Routing Engine detects an alarm condition, it lights the red or yellow alarm LED on the
management panel as appropriate. In addition, you can also use component LEDs and network port LEDs
to troubleshoot the PTX10003. For more information, see the following topics:
PTX10003 Management Panel LEDs on page 42
PTX10003 Port LEDs on page 34
Fan Module Status and LED Description on page 48
CLI—The CLI is the primary tool for controlling and troubleshooting hardware, Junos OS Evolved, routing
protocols, and network connectivity. CLI commands display information from routing tables, information
specific to routing protocols, and information about network connectivity derived from the ping and
traceroute utilities. For information about using the CLI to troubleshoot Junos OS Evolved, see the
appropriate Junos OS Evolved configuration guide.
JTAC—If you need assistance during troubleshooting, you can contact the Juniper Networks Technical
Assistance Center (JTAC) by using the Web or by telephone. If you encounter software problems, or
problems with hardware components not discussed here, contact JTAC.
SEE ALSO
Contacting Customer Support | 163
155