Displayed Message
8.5V PWR FAIL*
15V CTL FAIL*
23.5V CTL FAIL*
48V PWR FAIL*
ACCESS NULL PTR*
ACTIVATE LOST
A TO D OVERUN*
BUFFER
OVERFLOW
BUFFER OVERRUN
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Table 8. LCD Message Troubleshooting Table
Can User
Explanation
Correct?
No
Internal power
failure.
No
Controller voltage
failure.
No
Controller voltage
failure.
No
Internal power
failure.
No
Fatal firmware error
on controller board.
No
Printer detects
twinax protocol
communication
errors.
No
Fatal firmware error
on controller board.
Yes
Host sends data
after the printer
buffer is full (serial
interface).
Yes
Receive overrun
(serial interface).
Fault Messages
Solution
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
The printer reports the
error.
Contact your authorized
1
service representative.
Check your serial host
interface parameter
settings; if necessary,
adjust them so that they
match the settings of the
attached host.
Check printer serial port
configuration setup.
Ensure the baud rate
and data protocol match
both host and printer
settings.
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