Service Call; Summary; When A Level "D" Sc Code Occurs - Ricoh Gim-MF1a Field Service Manual

6. Troubleshooting

Service Call

Summary

Level
To prevent damage to the machine, the main machine
cannot be operated until the SC has been reset by a
A
service representative (see the note below).
SCs that disable only the features that use the defective
item. Although these SCs are not shown to the user
B under normal conditions, they are displayed on the
operation panel only when the defective feature is
selected.
The SC history is updated. The machine can be
C
operated as usual.
Turning the main power switch off then on resets SCs
D displayed on the operation panel. These are re-
displayed if the error occurs again.

When a Level "D" SC code occurs

When a Level D SC occurs, a screen opens on the operation panel to tell the operator:
• An error occurred
• The job in progress will be erased
• The machine will reboot automatically after approximately 30 seconds.
The operator can wait until the machine reboots automatically or touch "Reset" on the screen to reset the
machine immediately and go back to the copy screen.
If the operator does not touch "Reset"
The next message tells the operator that the machine will reset automatically and that the previous
job was lost and must be started again. After reading the message, the operator touches "Confirm"
on the screen. The next screen shows the number and title of the SC code, and stops until the
operator turns the machine off and on.
138
Definition Reset Procedure
Enter SP mode, go into
SP5-810-001, press [Execute],
and turn the main power switch
off and on.
Turn the main power switch off
and on.
The SC will not be displayed.
Only the SC history is updated.
Turn the main power switch off
and on.