Ricoh Gim-MF1a Field Service Manual page 31

Cause Code
-2387 Not supported at the Service
-2389 Database out of service
-2390 Program out of service
-2391
-2392 Parameter error
Error Caused by
Response from -2393 External RCG not managed
GW URL
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396
-2397 Incorrect ID2 format
-2398 Incorrect request number format
Meaning
Center
Two registrations for the same
mainframe
Mainframe ID for external RCG is
illegal.
Settings for @Remote Service
Solution/ Workaround
Check the registration
condition of the mainframe
Check the ID2 of the
mainframe.
Check the Request No.
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