Troubleshooting; Service Call Conditions - Ricoh Aficio 1515 Service Manual

9 March 2004

4. TROUBLESHOOTING

4.1 SERVICE CALL CONDITIONS

4.1.1 SUMMARY
There are four levels of service call conditions.
Level
To prevent possible damage, the machine does
A not operate until the service representative
resets the SC code.
Turning the main power stitch off and on resets
B the SC code if the error is caused by incorrect
sensor detection.
The machine operates as usual excluding the
C
unit related to the service call.
The SC history is updated. The machine
D
operates as usual.
NOTE: 1) If a problem involves circuit boards, see if you can solve the problem by
disconnecting and reconnecting all connectors before deciding to
replace a circuit board.
2) If a problem involves a motor lock, check the mechanical load before
deciding to replace a motor or sensor.
3) If working on a fax-equipped machine, switching power off and on may
cause loss of data stored in the memory.
Definition
4-1
SERVICE CALL CONDITIONS
Reset Procedure
Activate the SP mode, and
turn the main power switch off
and on.
Turn the main power switch off
and on.
Turn the main power switch off
and on.
No SC code is displayed. Only
the SC history is updated.