Problems with the SmartKey
Problem
You can no longer lock
or unlock the vehicle
using the SmartKey.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.
You have lost a Smart-
Key.
You have lost the
mechanical key.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
Check the SmartKey battery (
X
essary (
page 86).
Y
If this does not work:
Unlock (
page 90) or lock (
X
Y
mechanical key.
The SmartKey is faulty.
Unlock (
page 90) or lock (
X
Y
mechanical key.
Have the SmartKey checked at a qualified specialist workshop.
X
There is interference from a powerful source of radio waves.
Lock/unlock the vehicle using the remote control function of
X
the SmartKey. To do this, hold the key as close as possible to the
vehicle and press the % or & button.
If the vehicle can also not be locked/unlocked using the remote
control function:
Unlock (
page 90) or lock (
X
Y
mechanical key.
KEYLESS-GO is malfunctioning.
Lock/unlock the vehicle using the remote control function of
X
the SmartKey.
Have KEYLESS-GO checked at a qualified specialist workshop.
X
If the vehicle can also not be locked/unlocked using the remote
control function:
Unlock (
page 90) or lock (
X
Y
mechanical key.
Have KEYLESS-GO checked at a qualified specialist workshop.
X
Have the SmartKey deactivated at a qualified specialist work-
X
shop.
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
SmartKey
page 85) and replace it if nec-
Y
page 90) the vehicle using the
Y
page 90) the vehicle using the
Y
page 90) the vehicle using the
Y
page 90) the vehicle using the
Y
87
Z